Key Performance Indicators and Information Flow: The Cornerstones of Effective Knowledge Management for Managed Care

Key Performance Indicators and Information Flow: The Cornerstones of Effective Knowledge Management for Managed Care

Alexander Berler (National Technical University of Athens, Greece), Sotiris Pavlopoulos (National Technical University of Athens, Greece) and Dimitris Koutsouris (National Technical University of Athens, Greece)
Copyright: © 2005 |Pages: 23
DOI: 10.4018/978-1-59140-300-5.ch007
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It is paradoxical that, although several major technological discoveries such as Magnetic Resonance Imaging and Nuclear Medicine and Digital Radiology, which facilitate improvement in patient care, have been satisfactorily embraced by the medical community, this has not been the case with Healthcare Informatics. Thus, it can be argued that issues such as Data Management, Data Modeling, and Knowledge Management have a long way to go before reaching the maturity level that other technologies have achieved in the medical sector. This chapter proposes to explore trends and best practices regarding knowledge management from the viewpoint of performance management, based upon the use of Key Performance Indicators in healthcare systems. By assessing both balanced scorecards and quality assurance techniques in healthcare, it is possible to foresee an electronic healthcare record centered approach which drives information flow at all levels of the day-to-day process of delivering effective and managed care, and which finally moves towards information assessment and knowledge discovery.

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Table of Contents
Swamy Laxminarayan
Rajeev K. Bali
Chapter 1
Rajeev K. Bali, Ashish Dwivedi, Raouf Raouf
The objective of this chapter is to examine some of the key issues surrounding the incorporation of the Knowledge Management (KM) paradigm in... Sample PDF
Issues in Clinical Knowledge Management: Revising Healthcare Management
Chapter 2
Efstathios Marinos, George Marinos, Antonios Kordatzakis, Maria Pragmatefteli, Aggelos Georgoulas, Dimitris Koutsouris
This chapter discusses the impact of adopting application frameworks in the healthcare (HC) domain. It argues the shortcomings of existing HC... Sample PDF
It's High Time for Application Frameworks for Healthcare
Chapter 3
Chris D. Nugent, Juan C. Augusto
Technological advancements have and will continue to revolutionize the way healthcare is being delivered and the interaction between patients and... Sample PDF
Management and Analysis of Time-Related Data in Internet-Based Healthcare Delivery
Chapter 4
Jörg Ontrup, Helge Ritter
The chapter shows how modern information retrieval methodologies can open up new possibilities to support knowledge management in healthcare. Recent... Sample PDF
Interactive Information Retrieval as a Step Towards Effective Knowledge Management in Healthcare
Chapter 5
Martin Orr
Health information privacy is one of the most important and contentious areas in the development of Health Knowledge Systems. This chapter provides... Sample PDF
The Challenge of Privacy and Security and the Implementation of Health Knowledge Management Systems
Chapter 6
Maurice Yolles
Healthcare organizations have the same problem as any other organization that is run by sentient but mentally isolated beings. It is a problem that... Sample PDF
Knowledge Cycles and Sharing: Consideration for Healthcare Management
Chapter 7
Alexander Berler, Sotiris Pavlopoulos, Dimitris Koutsouris
It is paradoxical that, although several major technological discoveries such as Magnetic Resonance Imaging and Nuclear Medicine and Digital... Sample PDF
Key Performance Indicators and Information Flow: The Cornerstones of Effective Knowledge Management for Managed Care
Chapter 8
Subramanyam Vdaygiri, Stuart Goose
This chapter presents methods and technologies from Siemens Corporate Research that can assist in the process of creating multimedia collaborative... Sample PDF
Multimedia Capture, Collaboration and Knowledge Management
Chapter 9
Xiu Y. Wang, David D. Feng
The chapter introduces biomedical image registration as a means of integrating and providing complementary and additional information from multiple... Sample PDF
Biomedical Image Registration for Diagnostic Decision Making and Treatment Monitoring
Chapter 10
Sheila Price, Ron Summers
Issues and complexities that arise from the adoption of clinical knowledge management are explored within the context of delivering drugs to the... Sample PDF
Clinical Knowledge Management: The Role of an Integrated Drug Delivery
Chapter 11
Srinivasa Raghavan
This chapter discusses about the concept of medical decision support system and the knowledge sharing standards among medical decision support... Sample PDF
Medical Decision Support Systems and Knowledge Sharing Standards
Chapter 12
Steve Clarke, Brian Lehaney, Huw Evans
This was a practical intervention in the UK, the objective of which was to undertake an examination of the current arrangements between Barfordshire... Sample PDF
Feasibility of Joint Working in Exchange and Sharing of Caller Information Between Ambulance, Fire and Police Services of Barfordshire
Chapter 13
J. D. Johnson
The Cancer Information Service is a knowledge management organization, charged with delivering information to the public concerning cancer. This... Sample PDF
Organizing for Knowledge Management: The Cancer Information Service as an Exemplar
Chapter 14
Spyretta Golemati, Stavroula Mougiakakou, John Stoitsis, Ioannis Valavanis, Konstantina S. Nikita
This chapter introduces the basic principles of Clinical Decision Support (CDS) systems. CDS systems aim to codify and strategically manage... Sample PDF
Clinical Decision Support Systems: Basic Principles and Applications in Diagnosis and Therapy
Chapter 15
Teemu Paavola, Pekka Turunen, Jari Vuori
The aim of this chapter is to share recent findings and understanding on how information systems can be better adopted to support new ways of work... Sample PDF
Towards Knowledge Intensive Inter-Organizational Systems in Healthcare
Chapter 16
Dean F. Sittig
By bringing people the right information in the right format at the right time and place, state of the art clinical information systems with... Sample PDF
An Overview of Efforts to Bring Clinical Knowledge to the Point of Care
Chapter 17
Jay Whittaker, John Van Beveren
This chapter introduces social capital as a concept useful in identifying the ingredients necessary for knowledge sharing in Healthcare. Social... Sample PDF
Social Capital, An Important Ingredient to Effective Knowledge Sharing: Meditute, A Case Study
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