Shopping Cart | Login | Register | Language: English

A Knowledge Integration Approach for Organizational Decision Support

Copyright © 2009. 20 pages.
OnDemand Chapter PDF Download
Download link provided immediately after order completion
$30.00
List Price: $37.50
Current Promotions:
20% Online Bookstore Discount*
Available. Instant access upon order completion.
DOI: 10.4018/978-1-60566-090-5.ch011|
Cite Chapter

MLA

Kwahk, Kee-Young, Hee-Woong Kim and Hock Chuan Chan. "A Knowledge Integration Approach for Organizational Decision Support." Selected Readings on Strategic Information Systems. IGI Global, 2009. 150-169. Web. 21 Dec. 2014. doi:10.4018/978-1-60566-090-5.ch011

APA

Kwahk, K., Kim, H., & Chan, H. C. (2009). A Knowledge Integration Approach for Organizational Decision Support. In M. Hunter (Ed.), Selected Readings on Strategic Information Systems (pp. 150-169). Hershey, PA: Information Science Reference. doi:10.4018/978-1-60566-090-5.ch011

Chicago

Kwahk, Kee-Young, Hee-Woong Kim and Hock Chuan Chan. "A Knowledge Integration Approach for Organizational Decision Support." In Selected Readings on Strategic Information Systems, ed. M. Gordon Hunter, 150-169 (2009), accessed December 21, 2014. doi:10.4018/978-1-60566-090-5.ch011

Export Reference

Mendeley
Sample PDF Favorite
A Knowledge Integration Approach for Organizational Decision Support
Access on Platform
Browse by Subject
Top

Abstract

This study proposes a new methodology that facilitates organizational decision support through knowledge integration across organizational units. For this purpose, this study develops a decision support loop and explains how to organize individual knowledge related to a specific business problem and formulate and test the organized knowledge using cognitive modeling techniques for decision support. This study discusses the proposed approach in the context of an application case involving a beverage company. The application case shows the validity and usefulness of the proposed approach.
Chapter Preview

Decision Support Through Knowledge Integration

This study proposes a decision support loop through knowledge integration across multiple knowledge sources, as illustrated in Figure 1. Based on an identified managerial problem, individual knowledge is gathered and then integrated into organizational knowledge, which captures and defines the problem. This constitutes the problem formulation phase. Managerial problems commonly entail two stages in their resolution: problem formulation and problem solving (Smith, 1989). To provide a linkage between knowledge integration and decision support, the organizational knowledge model is formulated and tested, and then decision guidelines are generated based on the knowledge model. This constitutes the problem-solving phase.

Figure 1.

Decision support loop

Top

Complete Chapter List

Search this Book: Reset
Table of Contents
Chapter 1
Mark Xu, Roland Kaye
This chapter discusses the nature of strategic intelligence and the challenges of systematically scanning and processing strategic information. It... Sample PDF
The Nature of Strategic Intelligence: Current Practice and Solutions
$30.00
List Price: $37.50
Chapter 2
Keith Sawyer, John Gammack
Although it is widely accepted that alignment of knowledge with corporate strategy is necessary, to date there have been few clear statements on... Sample PDF
Developing and Analysing Core Compentencies for Alignment with Strategy
$30.00
List Price: $37.50
Chapter 3
William Y.C. Wang, Michael S.H. Heng, Patrick Y.K. Chau
Combining with the collaborations between business customers and suppliers, traditional purchasing and logistics functions have evolved into a... Sample PDF
Implementing Supply Chain Management in the New Era: A Replenishment Framework for the Supply Chain Operations Reference Model
$30.00
List Price: $37.50
Chapter 4
Purnendu Mandal
Since behavioral and cultural factors play a major role in strategic alliances between partners, IT managers must understand the intricacies... Sample PDF
Behavioral Factors and Information Technology Infrastructure Considerations in Strategic Alliance Development
$30.00
List Price: $37.50
Chapter 5
Yi-chen Lan, Bhuvan Unhelkar
Integrated Supply Chain Management (ISCM) involves the linking of suppliers and customers with the internal business processes of an organization.... Sample PDF
A Methodology for Developing an Integrated Supply Chain Management System
$30.00
List Price: $37.50
Chapter 6
Summer E. Bartczak, Jason M. Turner, Ellen C. England
It is widely acknowledged that knowledge management (KM) strategy is a desired precursor to developing specific KM initiatives. Strategy development... Sample PDF
Challenges in Developing a Knowledge Management Strategy: A Case Study of the Air Force Materiel Command
$30.00
List Price: $37.50
Chapter 7
Michael Shumanov, Michael Ewing
While the managerial rationale for adopting customer relationship management (CRM) has been fairly well articulated in the literature, research on... Sample PDF
Developing a Global CRM Strategy
$30.00
List Price: $37.50
Chapter 8
Richard Welke, Gabriel Cavalheiro, Ajantha Dahanayake
Commercial airlines face an extremely challenging operating and competitive environment. To remain in business they must comply with everchanging... Sample PDF
Improving IT-Enabled Sense and Respond Capabilities: An Application of Business Activity Monitoring at Southern International Airlines
$30.00
List Price: $37.50
Chapter 9
Quangang Yang, Carl Reidsema
The rapid development of computing technology has facilitated its use in engineering design and manufacturing at an increasing rate. To deliver high... Sample PDF
Intelligent Design Advisor: A Knowledge-Based Information System Approach for Product Development and Design
$30.00
List Price: $37.50
Chapter 10
Alejandro Vaisman
Today, information and timely decisions are crucial for an organization’s success. A decision support system (DSS) is a software tool that provides... Sample PDF
Data Quality-Based Requirements Elicitation for Decision Support Systems
$30.00
List Price: $37.50
Chapter 11
Kee-Young Kwahk, Hee-Woong Kim, Hock Chuan Chan
This study proposes a new methodology that facilitates organizational decision support through knowledge integration across organizational units.... Sample PDF
A Knowledge Integration Approach for Organizational Decision Support
$30.00
List Price: $37.50
Chapter 12
Walter Rodriguez, Janusz Zalewski, Elias Kirche
This article presents a new concept for supporting electronic collaboration, operations, and relationships among trading partners in the value chain... Sample PDF
Beyond Intelligent Agents: E-Sensors for Supporting Supply Chain Collaboration and Preventing the Bullwhip Effect
$30.00
List Price: $37.50
Chapter 13
Kevin Swingler, David Cairns
This chapter identifies important barriers to the successful application of Computational Intelligence (CI) techniques in a commercial environment... Sample PDF
Making Decisions with Data: Using Computational Intelligence within a Business Environment
$30.00
List Price: $37.50
Chapter 14
Fen Wang, Guisseppi Forgionne
E-business is far more about strategy than technology, and the strategy of e-business is very important in today’s dynamic and competitive... Sample PDF
EBBSC: A Balanced Scorecard-Based Framework for Strategic E-Business Management
$30.00
List Price: $37.50
Chapter 15
N. K. Kwak, Chang Won Lee
An appropriate outsourcing and supply-chain planning strategy needs to be based on compromise and more objective decision-making procedures.... Sample PDF
An Application of Multi-Criteria Decision-Making Model to Strategic Outsourcing for Effective Supply-Chain Linkages
$30.00
List Price: $37.50
Chapter 16
Yingxu Wang, Guenther Ruhe
Decision making is one of the basic cognitive processes of human behaviors by which a preferred option or a course of actions is chosen from among a... Sample PDF
The Cognitive Process of Decision Making
$30.00
List Price: $37.50
Chapter 17
Abou Bakar Nauman, Romana Aziz, A.F.M. Ishaq
This chapter examines the causes of failure in a Web-based information system development project and finds out how complexity can lead a project... Sample PDF
Information System Development Failure and Complexity: A Case Study
$30.00
List Price: $37.50
Chapter 18
Fiona Fui-Hoon Nah, Zahidul Islam, Mathew Tan
Enterprise resource planning (ERP) implementations in multinational manufacturing companies have experienced various degrees of success. This... Sample PDF
Empirical Assessment of Factors Influencing Success of Enterprise Resource Planning Implementations
$30.00
List Price: $37.50
Chapter 19
Shirish C. Srivastava, Thompson S.H. Teo
Most existing studies on technology training address the operational issues of training process (e.g., training needs assessment, learning, delivery... Sample PDF
IT Training as a Strategy for Business Productivity in Developing Countries
$30.00
List Price: $37.50
Chapter 20
Timothy Shea, Ahern Brown, D. Steven White, Catharine Curran-Kelly, Michael Griffin
Adopting a focus on CRM has been an industry standard for nearly two decades. While evidence suggests that a majority of the attempts to implement... Sample PDF
Customer Relationship Management (CRM) Metrics: What's the Holdup?
$30.00
List Price: $37.50
Chapter 21
Thorsten Blecker, Wolfgang Kersten, Hagen Späth, Birgit Koeppen
This chapter introduces a game-theoretic approach to supply chain risk management. The focus of this study lies on the risk of a single supply chain... Sample PDF
Supply Chain Risk Management: A Game Theoretic Analysis
$30.00
List Price: $37.50
Chapter 22
Ketan Vanjara
This chapter initiates the concept of a customercentric model in supply chain systems. It discusses various constraints of present-day supply chain... Sample PDF
The Future of Supply Chain Management: Shifting from Logistics Driven to a Customer Driven Model
$30.00
List Price: $37.50
Chapter 23
Ronald E. McGaughey, Angappa Gunasekaran
Business needs have driven the design, development, and use of Enterprise Resource Planning (ERP) systems. Intra-enterprise integration was a... Sample PDF
Enterprise Resource Planning (ERP): Past, Present and Future
$30.00
List Price: $37.50
Chapter 24
Rahul Singh
Organizations rely on knowledge-driven systems for delivering problem-specific knowledge over Internet-based distributed platforms to... Sample PDF
A Multi-Agent Decision Support Architecture for Knowledge Representation and Exchange
$30.00
List Price: $37.50
Chapter 25
Huizhang Shen, Jidi Zhao, Wayne W. Huang
Review on group decision support systems (GDSS) indicates that traditional GDSS are not specifically designed to support mission-critical group... Sample PDF
Mission-Critical Group Decision-Making: Solving the Problem of Decision Preference Change in Group Decision- Making Using Markov Chain Model1
$30.00
List Price: $37.50