Knowledge Management in Healthcare

Knowledge Management in Healthcare

Sushil K. Sharma (Ball State University, USA), Nilmini Wickramasinghe (Cleveland State University, USA) and Jatinder N.D. Gupta (University of Alabama in Huntsville, USA)
DOI: 10.4018/978-1-60566-050-9.ch016
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Abstract

Healthcare organizations are facing many challenges in the 21s t Century due to changes taking place in global healthcare systems. Spiraling costs, financial constraints, increased emphasis on accountability and transparency, changes in education, growing complexities of biomedical research, new partnerships in healthcare and great advances in IT suggest that a predominant paradigm shift is occurring. This shift is necessitating a focus on interaction, collaboration and increased sharing of information and knowledge which is in turn leading healthcare organizations to embrace the techniques of Knowledge Management (KM) in order to create and sustain optimal healthcare outcomes. This chapter describes the importance of knowledge management systems for healthcare organizations and provides an overview of knowledge management technologies and tools that may be used by healthcare organizations.

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