Knowledge Management in Smart Organizations

Knowledge Management in Smart Organizations

Shirley Chan (The University of Hong Kong, Hong Kong)
Copyright: © 2006 |Pages: 35
DOI: 10.4018/978-1-59140-390-6.ch004
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This chapter looks at the deployment of appropriate information and communication technologies in helping smart organizations to manage knowledge. Taking a management perspective, smart organizations can be regarded as those that can make smart strategic decisions and put into practice such managerial principles as value creation, continual learning, embracing uncertainty, and empowerment. Making good decisions would involve gathering and synthesizing the appropriate knowledge—knowledge about the market, products, suppliers, customers, competitors, and others. Different schools of knowledge management theories and the related technologies will be discussed. The author hopes that understanding the knowledge management technologies and related practices would assist researchers and practitioners in gaining some insights into managing the knowledge required for making smart decisions in organizations.

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Table of Contents
István Mezgar
István Mezgar
Chapter 1
Erastos Filos
The chapter aims to present and explain the concept of the smart organization. This concept arose from the need for organizations to respond... Sample PDF
Smart Organizations in the Digital Age
Chapter 2
László Z. Varga
This chapter introduces agent technology as a means of creating dynamic software systems for the changing needs of smart organizations. The notion... Sample PDF
Applications of Agent-Based Technologies in Smart Organizations
Chapter 3
Arturo Molina, Ricardo Mejia, Nathalíe Galeano, Teresa Najera, Marcela Velandia
This chapter introduces the concept of virtual enterprise broker (VEB) supported by the use of a “HUB” of integrated e-services as an enabling IT... Sample PDF
The HUB as an Enabling IT Strategy to Achieve Smart Organizations
Chapter 4
Shirley Chan
This chapter looks at the deployment of appropriate information and communication technologies in helping smart organizations to manage knowledge.... Sample PDF
Knowledge Management in Smart Organizations
Chapter 5
Violina Ratcheva
The uniqueness of multidisciplinary teamwork is in its potential to integrate different bodies of knowledge into a new synergy. However, previous... Sample PDF
Bridging Diversity across Time and Space: The Case of Multidisciplinary Virtual Teams
Chapter 6
T. T. Wong
Nowadays, many enterprises manufacture and distribute their products or services globally, and quite a number of smart organizations are formed on... Sample PDF
Neural Data Mining System for Trust-Based Evaluation in Smart Organizations
Chapter 7
István Mezgar
The chapter introduces the different types of wireless technologies that can be applied in smart organizations. Smart organization (SO) is an... Sample PDF
New Challenges for Smart Organizations: Demands for Mobility - Wireless Communication Technologies
Chapter 8
Peter Bertok, Xinjian Xu
In a rapidly changing world, continuous adoption of new practices is crucial for survival; organizations embracing the latest technologies have a... Sample PDF
Infrastructure Support for Smart Organizations: Integration of Web Service Partners in Heterogeneous Environments
Chapter 9
Gergely Sipos, Péter Kacsuk
This chapter summarizes the most relevant results that grid research achieved in the last decade, it presents the actual issues of the topic, and it... Sample PDF
Grid Technology for Smart Organizations
Chapter 10
Raphael C.W. Phan
In this chapter, we discuss the security technologies that are important in guaranteeing the good quality of communication within smart... Sample PDF
Communication Security Technologies in Smart Organizations
About the Authors