Knowledge Management Solution to Challenges of Higher Education in South Africa

Knowledge Management Solution to Challenges of Higher Education in South Africa

Stephen M. Mutula (University of Botswana, Botswana) and Daisy Jacobs (University of Zululand, South Africa)
Copyright: © 2012 |Pages: 15
DOI: 10.4018/978-1-4666-1556-4.ch004
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This article presents challenges facing higher education in South Africa and how knowledge management can be applied to ameliorate the situation. Some of these challenges include internal and external pressures for accountability and transparency in the management of the institutions; declining state subsidies; stiff competition from global counterparts; low graduate throughput; declining enrolments; inadequate facilities (e.g. space, ICTs and equipment); ill-prepared graduates for the job market; limited partnership with industry and government; brain drain; bureaucracy and general poor service delivery. The authors submit that South African universities have largely not embraced knowledge management practices and argue that KM integration within the universities’ strategic processes and operations can help address the challenges facing them. The paper is largely based on authoritative secondary and primary sources complemented by the authors’ experiences working within university environments in Southern Africa.
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Challenges Facing South African Higher Education

South Africa consists of 23 public universities (Ministry of Education, 2006) following the completion of the restructuring process which started in 2002 and resulted in mergers of some of the original 36 state universities and technikons (now universities of technology). The challenges engendered by this restructuring process included de-racialising education, forging new institutional identities and cultures through development of new institutional missions, social educational roles, and academic programme mixes. Moreover, the restructuring process obligated the universities to achieve equity, standardise language of instruction, undertake curriculum reform, expand access, etc. Besides, South African formal education is largely modelled on Anglo-Saxon tradition which is proletariat in nature, and the curricula is shaped to a high degree in such a manner that primary and secondary education were not meant to be preparatory processes to university (The Higher Education Working Group, 2005) instead, the path to a university is perceived as being a progression from primary through secondary to tertiary level. In addition, a lot of resources have been allocated to education without necessarily getting the desired outcomes. Traditionally, there has long been a misplaced notion within the South African higher education that theory comes out of the academic universities and is then converted into applied technology in the technical colleges and university of technologies.

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Table of Contents
Elena Druicã
Elena Druicã
Chapter 1
Bhekuzulu Khumalo
The digitization of information has been one of the greatest stories of the last two decades. This paper seeks to explain the meaning of this... Sample PDF
Digital Economy and Knowledge Economics: Implications on Economic Model
Chapter 2
Rauno Rusko
This study introduces geographical viewpoints for supply chain management (SCM) focusing on the branch of information communication technology (ICT)... Sample PDF
Supply Chain Management in the Context of Economic Area: Case Study for the Development of ICT Branch in the City of Oulu
Chapter 3
Subhajit Basu
E-commerce poses significant challenges for existing tax rules. One of the most important effects of e-commerce has been to de-emphasise the... Sample PDF
Direct Taxation and E-Commerce: Possibility and Desirability
Chapter 4
Stephen M. Mutula, Daisy Jacobs
This article presents challenges facing higher education in South Africa and how knowledge management can be applied to ameliorate the situation.... Sample PDF
Knowledge Management Solution to Challenges of Higher Education in South Africa
Chapter 5
Th. van der Weide, N. Flipsen
The Middle Out approach is a method to introduce ICT education in developing countries. The basic idea is to start at the level of a Polytechnic... Sample PDF
The Middle Out Approach
Chapter 6
John Kiggundu
The national level of Intellectual Property Law covers national legislation and policy as well as common law, while at the international level it... Sample PDF
University Education and Intellectual Property in the Digital Era: Whither Botswana?
Chapter 7
P. Thomas
Recent unprecedented advances in digital technologies and their concomitant affordances in education seem to be a great opportunity to adequately... Sample PDF
Opportunities and Challenges of Emerging Technologies in Higher Education: Future Directions
Chapter 8
Sumanjeet Singh
Existing studies of the digital divide reveals the gap that exists between those who have access to ICTs and those who do not create exclusion... Sample PDF
Digital Divide in India: Measurement, Determinants and Policy for Addressing the Challenges in Bridging the Digital Divide
Chapter 9
David J. Yates, Joseph W. Weiss, Girish J. Gulati
A new digital divide is emerging both within and between nations that is due to inequalities in broadband Internet access. To bridge the global... Sample PDF
Universal Broadband: An Analysis of Global Stakeholders and the Pursuit of the Common Good
Chapter 10
M. Pscheidt, Th.P. van der Weide
The study is motivated by the context encountered in a development aid project with the aim to develop and implement an academic registration and... Sample PDF
Bridging the Digital Divide by Open Source: A Theoretical Model of Best Practice
Chapter 11
Colm Burns, Nola Hewitt-Dundas
Integrated organisational IT systems, such as enterprise resource planning (ERP), supply chain management (SCM) and digital manufacturing (DM), have... Sample PDF
Implementation of Discrete and Integrated IT: The Role of Organisational Structure and Culture
Chapter 12
Rohan Kariyawasam
At present there is no one definition of the term ‘International Digital Divide’. It is often defined in different ways, but nevertheless, factors... Sample PDF
Next Generation Networks: A New Digital Divide?
Chapter 13
Martina Gillen
This paper seeks to explore the concept of the digital divide by critiquing the notion of the digital native and its relationship to the legal... Sample PDF
For All of Our Languages We are Not Natives Here: Challenging the Idea of the Digital Native, Rethinking the Digital Divide
Chapter 14
Stephen Mutula
The debate about whether the digital divide between Africa and the developed world is narrowing or widening has intensified over the last five... Sample PDF
Deconstructing the ‘Digital Divide’ In Africa
Chapter 15
Bidit Lal Dey, D. R. Newman, Renee Prendergast
Telecentres are considered to be an important means for providing disadvantaged communities with access to Information and Communication Technology... Sample PDF
Ethnographic Approach to User-Centred Evaluation of Telecentres
Chapter 16
Vanita Yadav, B.A. Metri
Despite the phenomenal growth in outsourcing of various business functions like Enterprise Systems outsourcing, IT outsourcing, and Business Process... Sample PDF
Outsourcing Contract Success: A Quality Management Perspective
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