Learners' Value Index of Satisfaction (LeVIS)

Learners' Value Index of Satisfaction (LeVIS)

Yair Levy (Nova Southeastern University, USA)
Copyright: © 2006 |Pages: 8
DOI: 10.4018/978-1-59140-726-3.ch006
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Abstract

The previous chapter provided a review of the first tool (Value-Satisfaction grid of e-learning systems) to assess the effectiveness of e-learning systems using learners’ perceived value of e-learning systems and learners’ perceived satisfaction with such systems. The second tool, which is proposed in this chapter, is the Learners’ Value Index of Satisfaction (LeVIS) that is developed in order to provide a precise numeric score for the learners’ perceived effectiveness of e-learning systems. The Value-Satisfaction grid proposed in the previous chapter provides a key tool to indicate action and improvement priorities for e-learning systems as well as an overall map to indicate the learners’ perceived effectiveness of e-learning systems. However, the Value-Satisfaction grid cannot provide a precise indication of the level or specific score of the learners’ perceived effectiveness of such systems. Consequently, an index (i.e., the LeVIS index) would be useful to provide a measure of the magnitude of the learners’ perceived effectiveness of e-learning systems utilizing the aggregated value and satisfaction scores. By the definition of the LeVIS index, it provides the ability to look at constant levels of the learners’ perceived effectiveness within the Value-Satisfaction grid that are called effectiveness curves. The combination of such effectiveness curves and the Value-Satisfaction grid yields the development of the third tool suggested by this framework. The third tool is called the effectiveness grid which will be defined and proposed in this chapter. The effectiveness grid provides an overall map and an indication of the specific effectiveness level under one tool; in essence, it combines both the Value-Satisfaction grid as well as the LeVIS index into one tool. The four quadrants of the Value-Satisfaction grid proposed in the previous chapter are divided by the effectiveness curves resulting in two segments per quadrant or a total of eight segments indicating various levels of effectiveness proposed in the effectiveness grid. Clearly, prior to the review of the effectiveness grid, a clear understanding of the LeVIS index is needed in conjunction with the understanding of the Value-Satisfaction grid proposed in the previous chapter.

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Dedication
Table of Contents
Preface
Yair Levy
Acknowledgments
Yair Levy
Chapter 1
Introduction  (pages 1-11)
Yair Levy
Many universities and private corporations are investing significant capital in e-learning systems. Full understanding of the factors contributing... Sample PDF
Introduction
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Chapter 2
Yair Levy
In three books on issues related to the construct of value, Rokeach (1969, 1973, 1979) contributed significantly to the overall understanding of... Sample PDF
Values, Beliefs Attitudes, and Behavior
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Chapter 3
Yair Levy
In this chapter, a comprehensive review of the major literature streams is presented and serves as a foundation for this book. To identify the... Sample PDF
Value, Satisfaction, and Effectiveness
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Chapter 4
Yair Levy
In this chapter, a general theoretical model is proposed that links learners’ satisfaction and learners’ value of e-learning systems in order to... Sample PDF
The General Conceptual Model
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Chapter 5
Yair Levy
This chapter provides the rationale of the first of three tools suggested in this book to assess value and satisfaction of e-learning systems in... Sample PDF
Value-Satisfaction Grid of E-Learning Systems
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Chapter 6
Yair Levy
The previous chapter provided a review of the first tool (Value-Satisfaction grid of e-learning systems) to assess the effectiveness of e-learning... Sample PDF
Learners' Value Index of Satisfaction (LeVIS)
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Chapter 7
Yair Levy
This chapter provides details on the case study that was conducted in order to validate the research model and framework proposed in Chapter IV.... Sample PDF
The Case Study: Methodology and Results
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Chapter 8
Discussion and Conclusion  (pages 207-231)
Yair Levy
This chapter provides a discussion of findings and a summary of the results of the case study conducted. The discussion also includes a section on... Sample PDF
Discussion and Conclusion
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Terms and Definitions
Appendices
About the Author