Learning Technology Management While Teaching Technology Management: A Trial of Distance Learning in Higher Education

Learning Technology Management While Teaching Technology Management: A Trial of Distance Learning in Higher Education

Linda L. Brennan (Mercer University, USA) and Victoria E. Johnson (Mercer University, USA)
DOI: 10.4018/978-1-878289-83-4.ch007
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Abstract

This case study presents an evaluation pilot of a technology-enabled service, specifically a distance learning program at a university. The primary intent of the case is to illustrate the management of a trial evaluation of an information technology and the need for explicit criteria considering multiple technical and organizational factors. The secondary purpose of the case is to share the learning specific to the administration and delivery of a distance learning program using various media. The distance learning program was conducted on a trial basis with 16 students in a 13-course, 18-month Master of Science in Technology Management (MSTM) program. Compressed video and Internet-based technologies were used for course delivery, in addition to limited on-site instruction. The case study describes the motivation and progression of the trial, up to the point when a decision had to be made about continuing the program beyond the trial. The experience is considered from multiple perspectives, specifically those of the school administration, faculty, and students. Positive and negative aspects are highlighted to lay the groundwork for analysis at the decision point.

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Table of Contents
Preface
Mehdi Khosrow-Pour
Chapter 1
Laurie Schatzberg
The case study describes the process of implementation of an integrated software package at the Thai subsidiary (SMTL) of a Hong Kong-based... Sample PDF
The Information Plan for Celerity Enterprises, Inc: A Teaching Case
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Chapter 2
Mark R. Andrews, Raymond Papp
The Keane Company, founded in 1965 by John F. Keane, has grown from a local software service company into a national firm which has three operating... Sample PDF
The Application of IT for Competitive Advantage at Keane, Inc.
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Chapter 3
Nava Pliskin, Marta Zarotski
Dead Sea Works is an international multi-firm producer of Potash and other chemicals whose sales for 1998 were about $500 million. In 1996, the... Sample PDF
Big-Bang ERP Implementation at a Global Company
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Chapter 4
Andrew Schiff, Tigineh Mersha
Organizations with unique characteristics and transaction processing requirements, such as government agencies, often satisfy these requirements by... Sample PDF
An Innovative Adaptation of General Purpose Accounting Software for a Municipal Social Services Agency
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Chapter 5
Judith Gebauer, Frank Farber
In this case study we report on how Lawrence Livermore National Laboratory (LLNL) is utilizing emerging technologies to support engineering and... Sample PDF
From Pilot to Practice: Streamlining Procurement and Engineering at Lawrence Livermore National Laboratory
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Chapter 6
Steve Sawyer, William Gibbons
This teaching case describes the efforts of one department in a large organization to migrate from an internally developed, mainframe-based... Sample PDF
Deploying Distributed Computing: Parking Gets a New System
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Chapter 7
Linda L. Brennan, Victoria E. Johnson
This case study presents an evaluation pilot of a technology-enabled service, specifically a distance learning program at a university. The primary... Sample PDF
Learning Technology Management While Teaching Technology Management: A Trial of Distance Learning in Higher Education
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Chapter 8
Laurier IT Priorities  (pages 124-147)
Ron Craig
The newly appointed IT officer at a smaller Canadian university must reassess her priorities. Given her mandate by a president who has just left... Sample PDF
Laurier IT Priorities
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Chapter 9
Ann McCready, Andrew Doswell
This case study, about the introduction of networked PCs in a local government office in Perth, Scotland, focuses on the importance of... Sample PDF
Network Implementation Project in the State Sector in Scotland: The Influence of Social and Organizational Factors
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Chapter 10
Derrick J. Neufeld, Scott Griffith
Isobord, a start-up company that is setting up a new strawboard production plant in Manitoba, Canada, is facing critical operational problems that... Sample PDF
Isobord's Geographic Information System (GIS) Solution
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Chapter 11
Andrew Borchers, Mark Demski
As a response to strong competitive pressures, the U.S. automotive industry has actively employed Electronic Data Interchange in communications... Sample PDF
The Value of Coin Networks: The Case of Automotive Network Exchange
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Chapter 12
Marcy Kittner, Craig Van Slyke
Primarily due to ongoing changes in available technology and financial constraints at a four-year, private university, the Information Technology... Sample PDF
Reorganizing Information Technology Services in an Academic Environment
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Chapter 13
Hamid Nemati, Keith Smith
This case highlights factors that provided the impetus for changing a successful EIS into a data warehouse at the VF Corporation. The data warehouse... Sample PDF
Evolution of an Executive Information System: The Replenishment Data Warehouse at JeansWear
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Chapter 14
Suprateek Sarker, Saonee Sarker
The case study describes the process of implementation of an integrated software package at the Thai subsidiary (SMTL) of a Hong Kong-based... Sample PDF
Implementation Failure of an Integrated Software Package: A Case Study from the Far East
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About the Authors