Lessons Learned

Lessons Learned

Paul Hildreth (Independent Knowledge Management Consultant, UK)
Copyright: © 2004 |Pages: 14
DOI: 10.4018/978-1-59140-164-3.ch008
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Abstract

In this final chapter we summarise briefly our journey from KM to our CoP and draw out lessons that can be learned from the issues that have arisen and the insights we have gained. We also consider what practical implications they might have.

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Dedication
Table of Contents
Acknowledgments
Paul Hildreth
Chapter 1
Paul Hildreth
The case study features a distributed international Community of Practice (CoP). CoPs are currently playing a major role in Knowledge Management... Sample PDF
Knowledge in the Modern Organisation
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Chapter 2
Knowledge Management  (pages 7-24)
Paul Hildreth
In this chapter, we will explore the field of KM in order to set the context for the study. We will examine the tools and techniques for the... Sample PDF
Knowledge Management
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Chapter 3
Paul Hildreth
In order to further inform the notion of soft knowledge, in this chapter we will explore three areas of literature with different views of how work... Sample PDF
What is Soft Knowledge?
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Chapter 4
Going Virtual  (pages 66-76)
Paul Hildreth
Before meeting our CoP we take the opportunity to explore issues which may affect a CoP which needs to function in a distributed international... Sample PDF
Going Virtual
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Chapter 5
Paul Hildreth
This chapter describes Stage One of the case study, which is designed to obtain an inside view of how a distributed CoP works, how the softer... Sample PDF
Living with the CoP-Stage One
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Chapter 6
Paul Hildreth
Chapter VI describes Stage Two of the case study. Here we participate in a visit made by the UK core of the CoP to visit its peers in the US. In... Sample PDF
Stage Two-Visiting the American Core
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Chapter 7
A Look at Other CoPs  (pages 141-157)
Paul Hildreth
In this chapter we aim to take the issues that have been raised in the main study and explore them in the context of other CoPs. As we now have a... Sample PDF
A Look at Other CoPs
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Chapter 8
Lessons Learned  (pages 158-171)
Paul Hildreth
In this final chapter we summarise briefly our journey from KM to our CoP and draw out lessons that can be learned from the issues that have arisen... Sample PDF
Lessons Learned
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Abbreviations
Appendix Section
About the Author