Levels of Organizational Interoperability

Levels of Organizational Interoperability

Petter Gottschalk (Norwegian School of Management, Norway) and Hans Solli-Saether (Norwegian School of Management, Norway)
DOI: 10.4018/978-1-60566-648-8.ch011
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Abstract

The most challenging of all interoperability issues seems to be related to organizational interoperability. While technical interoperability certainly represents challenges of stretching current technology and waiting for more advanced technology in the future, we know that technology can be managed, and we know that technology enjoys steady progress. Efforts at technical inter-connectivity have been enhanced by significant developments in connectivity capabilities during the past decade, such as increased availability of integrated technological solutions and favorable cost-performance trends. While Semantic interoperability might be a little more complicated, as it involves political and practical debates where stakeholders have different agendas, we nevertheless expect continuous progress in this area as well.
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1. Levels Of Organizational Interoperability

The most challenging of all interoperability issues seems to be related to organizational interoperability. While technical interoperability certainly represents challenges of stretching current technology and waiting for more advanced technology in the future, we know that technology can be managed, and we know that technology enjoys steady progress. Efforts at technical inter-connectivity have been enhanced by significant developments in connectivity capabilities during the past decade, such as increased availability of integrated technological solutions and favorable cost-performance trends. While Semantic interoperability might be a little more complicated, as it involves political and practical debates where stakeholders have different agendas, we nevertheless expect continuous progress in this area as well.

We start this chapter by discussing four levels of organizational interoperability – business process interoperability, knowledge management interoperability, value configuration interoperability, and strategy position interoperability. Then, we continue suggesting theory-based as well as general benchmark variables for measuring organizational interoperability. Based on the levels of growth model with benchmark variables, we are suggesting a stage hypothesis at the end of the chapter.

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