Levels of Organizational Interoperability

Levels of Organizational Interoperability

Petter Gottschalk (Norwegian School of Management, Norway) and Hans Solli-Saether (Norwegian School of Management, Norway)
DOI: 10.4018/978-1-60566-648-8.ch011
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Abstract

The most challenging of all interoperability issues seems to be related to organizational interoperability. While technical interoperability certainly represents challenges of stretching current technology and waiting for more advanced technology in the future, we know that technology can be managed, and we know that technology enjoys steady progress. Efforts at technical inter-connectivity have been enhanced by significant developments in connectivity capabilities during the past decade, such as increased availability of integrated technological solutions and favorable cost-performance trends. While Semantic interoperability might be a little more complicated, as it involves political and practical debates where stakeholders have different agendas, we nevertheless expect continuous progress in this area as well.
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1. Levels Of Organizational Interoperability

The most challenging of all interoperability issues seems to be related to organizational interoperability. While technical interoperability certainly represents challenges of stretching current technology and waiting for more advanced technology in the future, we know that technology can be managed, and we know that technology enjoys steady progress. Efforts at technical inter-connectivity have been enhanced by significant developments in connectivity capabilities during the past decade, such as increased availability of integrated technological solutions and favorable cost-performance trends. While Semantic interoperability might be a little more complicated, as it involves political and practical debates where stakeholders have different agendas, we nevertheless expect continuous progress in this area as well.

We start this chapter by discussing four levels of organizational interoperability – business process interoperability, knowledge management interoperability, value configuration interoperability, and strategy position interoperability. Then, we continue suggesting theory-based as well as general benchmark variables for measuring organizational interoperability. Based on the levels of growth model with benchmark variables, we are suggesting a stage hypothesis at the end of the chapter.

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Table of Contents
Foreword
Terje Grimstad
Acknowledgment
Chapter 1
Petter Gottschalk, Hans Solli-Saether
Digital government, E-Government, and E-governance: all are terms that have become synonymous with the use of information and communications... Sample PDF
Electronic Government Interoperability
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Chapter 2
Petter Gottschalk, Hans Solli-Saether
To comprehend the value that information technology provides to organizations, we must first understand the way a particular organization conducts... Sample PDF
Value Configurations of Organizations
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Chapter 3
Petter Gottschalk, Hans Solli-Saether
The resource theory of organizations is an influential theoretical framework for understanding how efficiency and effectiveness within organizations... Sample PDF
Resource Theory of Organizations
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Chapter 4
Petter Gottschalk, Hans Solli-Saether
If a region or nation is to make the best use of its information assets and reduce duplication in gathering data, information sharing across the... Sample PDF
Information Resource Integration
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Chapter 5
Petter Gottschalk, Hans Solli-Saether
Improved interoperability between public organizations as well as between public and private organizations is of critical importance to make... Sample PDF
Stages of E-Government Interoperability
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Chapter 6
Petter Gottschalk, Hans Solli-Saether
Alignment is the adjustment of an object such as a system, a procedure or a process in relation with other objects so that they work better... Sample PDF
Frameworks for Aligned Development
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Chapter 7
Petter Gottschalk, Hans Solli-Saether
Developing a strategy for E-Government interoperability is taken to mean thinking strategically and planning for the effective long-term application... Sample PDF
Strategic Planning for Alignment
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Chapter 8
Petter Gottschalk, Hans Solli-Saether
Given the political nature of back-office integration, should cross-organizational back-office integration be seen as a command and control... Sample PDF
Governance Structure for Alignment
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Chapter 9
The Role of the CIO  (pages 190-216)
Petter Gottschalk, Hans Solli-Saether
The CIO can be defined as the highest-ranking IT executive who typically exhibits managerial roles requiring effective communication with top... Sample PDF
The Role of the CIO
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Chapter 10
Petter Gottschalk, Hans Solli-Saether
An investigation is an effective search for material to bring an offender to justice. Knowledge and skills are required to conduct an effective... Sample PDF
The Case of Police Investigations
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Chapter 11
Petter Gottschalk, Hans Solli-Saether
The most challenging of all interoperability issues seems to be related to organizational interoperability. While technical interoperability... Sample PDF
Levels of Organizational Interoperability
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Chapter 12
E-Government Dynamics  (pages 261-276)
Petter Gottschalk, Hans Solli-Saether
It was Sterman’s (2000) book entitled “Business Dynamics: Systems Thinking and Modeling for a Complex World” that introduced the term business... Sample PDF
E-Government Dynamics
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About the Authors