Leveraging the IT Balanced Scorecard as Alignment Instrument

Leveraging the IT Balanced Scorecard as Alignment Instrument

Wim van Grembergen (University of Antwerp – Antwerp Management School, Belgium) and Steven De Haes (University of Antwerp – Antwerp Management School, Belgium)
DOI: 10.4018/978-1-59904-924-3.ch003
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Abstract

In Chapter I, the IT balanced scorecard was introduced as a possible measurement and management tool to support the achievement of strategic alignment. In this chapter, the application of the balanced scorecard is illustrated in more detail through a case study of a major Canadian financial group, where the balanced scorecard was adopted in its full scope. This chapter is based on the publication “Linking the IT balanced scorecard to the business objectives at a major Canadian Financial Group” (Van Grembergen, Saull, & De Haes, 2003).

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Table of Contents
Foreword
John Thorp
Acknowledgment
Wim van Grembergen, Steven De Haes
Chapter 1
Wim van Grembergen, Steven De Haes
This introductory chapter records and interprets some important existing theories, models, and practices in the IT governance and strategic... Sample PDF
Strategies and Models for IT Governance
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Chapter 2
Wim van Grembergen, Steven De Haes
For each of the 34 processes the COBIT framework defines control objectives, management guidelines, and a maturity model. Within the COBIT 4.0... Sample PDF
Leveraging COBIT 4.0 as IT Governance Framework
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Chapter 3
Wim van Grembergen, Steven De Haes
In Chapter I, the IT balanced scorecard was introduced as a possible measurement and management tool to support the achievement of strategic... Sample PDF
Leveraging the IT Balanced Scorecard as Alignment Instrument
$37.50
Chapter 4
Wim van Grembergen, Steven De Haes
In order to obtain an understanding on how large organizations implement IT governance in a pragmatic way, six pilot cases were selected from... Sample PDF
IT Governance in Practice: Six Case Studies
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Chapter 5
Wim van Grembergen, Steven De Haes
There is no real “silver bullet” (the ideal way) for implementing and maintaining good IT governance within an organization. Organizations differ in... Sample PDF
IT Governance Implementation Guide
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About the Authors