MLA
Marchand, Donald, and Amy Hykes. "Leveraging What Your Company Really Knows: A Process View of Strategic Intelligence." Electronic Commerce: Concepts, Methodologies, Tools, and Applications, edited by Annie Becker, IGI Global, 2008, pp. 1793-1806. https://doi.org/10.4018/978-1-59904-943-4.ch140
APA
Marchand, D. & Hykes, A. (2008). Leveraging What Your Company Really Knows: A Process View of Strategic Intelligence. In A. Becker (Ed.), Electronic Commerce: Concepts, Methodologies, Tools, and Applications (pp. 1793-1806). IGI Global. https://doi.org/10.4018/978-1-59904-943-4.ch140
Chicago
Marchand, Donald, and Amy Hykes. "Leveraging What Your Company Really Knows: A Process View of Strategic Intelligence." In Electronic Commerce: Concepts, Methodologies, Tools, and Applications, edited by Annie Becker, 1793-1806. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-943-4.ch140
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