Lip Service? How PA Journals and Textbooks View Information Technology

Abstract

This chapter first points out the continued need for a reader on information technology by reviewing the early importance given to computing education by MPA programs and practitioners. Next, the chapter surveys current textbooks’ and general public-administration journals’ treatment of the topic. Three highly respected public-administration journals and three textbooks are reviewed. The journals are found to typically give little attention to the topic of computing, whether as a main focus or as merely a mention in articles. The textbooks also barely mention computing. In addition, there was no consistent rubric or chapter topic under which computing is discussed. The continued and vital need for a reader on information technology and computer applications in public administration is apparent. Finally, the chapter concludes by briefly discussing a range of issues that public administrators should be conversant with if they are to successfully utilize computer applications in the delivery of public-sector services.