The article is organized in the following manner. The first section reviews concerned literature relevant to the use of ECT in organizations. The second section describes a framework depicting the drivers of ECT use in organizations. The framework represents a macro level perspective of the phenomenon. The subsequent section highlights the implications of such a framework and the potential for further research.
Key Terms in this Chapter
Geographic Dispersion: Physical dispersion of group members across geographically distant locations, thus necessitating use of technology support for group task.
Temporal Separation: Differences in the time of work of different members of the group arising due to geographic dispersion or due to differences in working hours.
Pressures to Use ECT: Captures the felt need for technology support for group task experienced due to group and task environment factors.
Perceived Relative Advantage: Refers to the degree to which an innovation is perceived as being superior to the ideas it supersedes or replaces.
Potential for ECT Use: Refers to the opportunity for the use of ECT arising out of task characteristics and organizational environment in which the group is embedded.
E-Collaboration Technologies (ECT): The collective system of interactive computer-based tools that facilitate a variety of group tasks.
Proclivity Towards ECT: Captures the natural tendency of the group members to use ECT arising mainly from inclination towards technology and the relative advantage arising out of its use.