Maintaining the Own Responsibility: Selected Information Systems Architecture, Selective Outsourcing and Organizational Learning as a Base for a Sustainably Positioned Information Technology Service

Maintaining the Own Responsibility: Selected Information Systems Architecture, Selective Outsourcing and Organizational Learning as a Base for a Sustainably Positioned Information Technology Service

Ruediger Weissbach (LBS Bausparkasse Hamburg Aktiengesellschaft, Germany)
Copyright: © 2003 |Pages: 14
DOI: 10.4018/978-1-93177-740-7.ch004
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Abstract

This chapter introduces an alternative concept against the dominating trend of a complete outsourcing of IT services, especially in small and medium-sized enterprises (SME). It argues that the undiscriminating adoption of this trend tends to reduce IT on a cost factor and neglects the importance of specific IT knowledge for the continuous improvement of business processes. Also, it neglects the importance of a “communication interface” between the IS users on the one hand and the software development and IT production on the other hand. In opposition to leading management trends, this chapter will present an approach that bases on an internal competence centre for IS and that demands a steady communication between the IT staff and the various departments. In this approach, only selected IT services are externalized and the continuing growth of specific IS knowledge is essential. This approach was developed since the end of the 1990s at the building society, with about 100 employees, in which the author is working.

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Table of Contents
Acknowledgments
Gerry Gingrich
Chapter 1
M. Gordon Hunter, Wayne A. Long
This document suggests the adoption of the Theory of Entrepreneurship by researchers who investigate the use of information systems by small... Sample PDF
Adopting the Entrepreneurial Process in the Study of Information Systems and Small Business
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Chapter 2
P. Pete Chong, Ta-Tao Chaung, Ming Chang, Jason C.H. Chen
With the amount of resources dedicated to information technology (IT) expenditure today, we need to have a systematic way for assessing the elusive... Sample PDF
Optimal Purchase Decision Criteria for Information Technology
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Chapter 3
Julianne G. Mahler, Priscilla M. Regan
This chapter briefly examines government interest in intranets, describes the experiences of six federal government agencies in developing... Sample PDF
Creating Intranets for Management and Collaboration in Federal Agencies
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Chapter 4
Ruediger Weissbach
This chapter introduces an alternative concept against the dominating trend of a complete outsourcing of IT services, especially in small and... Sample PDF
Maintaining the Own Responsibility: Selected Information Systems Architecture, Selective Outsourcing and Organizational Learning as a Base for a Sustainably Positioned Information Technology Service
$37.50
Chapter 5
Stephen Burgess, Don Schauder
This chapter discusses a model that has been set up to assist small businesses in the decision-making processes associated with setting up a Web... Sample PDF
Using Spreadsheets as a Decision Support Tool: An Application for Small Businesses
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Chapter 6
E. R. Jessup
Technology for Community is an undergraduate computer science course taught at the University of Colorado under the auspices of the Institute for... Sample PDF
Teaching Technology for Community
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Chapter 7
Lai Maosheng, Fu Xin, Zhang Liyang
This chapter introduces the history and current situation of information resources development in China, with emphasis on the introduction of... Sample PDF
Information Resources Development in China: History, Present Situation and Problem Discussion
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Chapter 8
Stephen B. Chau, Paul Turner
This paper builds on research presented by the authors at IRMA 2001. Previous research by Chau and Turner (2001b) adapted the work of Venkatraman... Sample PDF
An Analysis of Factors that Influence the Ability of SMEs to Derive Benefit in Four Phases of Electronic Commerce: 34 Australian Case Studies
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Chapter 9
Tatsumi Shimada, Kiyoshi Ushida
This paper reveals the actual status of local governments’ digital readiness in Japan, and describes the stage of achievement in digitalization and... Sample PDF
Electronic Government in Japan: IT Utilization Status of Local Governments
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Chapter 10
Yurong Yao, Edward Watson
Electronic voting has become a viable form of e-government due to the rapid advances in technologies and communication networks. The United States... Sample PDF
Concerns and Solutions on Electronic Voting Systems Adoption
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Chapter 11
Carina Ihlstrom, Monkia Magnusson, Ada Scupola, Virpi Kristiina Tuunainen
In this chapter we look into earlier empirical research on the barriers to e-commerce (EC) adoption and diffusion for small and medium-sized... Sample PDF
SME Barriers to Electronic Commerce Adoption: Nothing Changes - Everything is New
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Chapter 12
Fiona Meikle, Dianne Willis
Using a case-study approach, this chapter aims to assess the development issues for e-business within small to medium enterprises (SMEs) in... Sample PDF
E-Business Development Issues in UK SMEs
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Chapter 13
The Game of Internet B2B  (pages 175-194)
Thomas O’Daniel, Teoh Say Yen
Game theory accepts the expected utility hypothesis and reduces roles to the “informed” and the “uninformed” player in order to facilitate the... Sample PDF
The Game of Internet B2B
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Chapter 14
Jerzy Kisielnicki
This chapter presents some of the aspects of virtualisation and its role in modern society. In today’s world, a controlled virtualisation process... Sample PDF
Virtualisations and Its Role in Business
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Chapter 15
Jinyoul Lee, Bandula Jayatilaka
This chapter discloses the social aspects of a virtual organization and identifies the role of human actors in a virtual organization... Sample PDF
Virtual Organization: Duality of Human Identities in Consciousness and Entity
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Chapter 16
Keiichi Yamada
This chapter deals with roles and ways of interorganizational communication systems. Prior to the subject, author refers to three topics related to... Sample PDF
Interorganizational Relationships, Strategic Alliances, and Networks: The Role of Communication Systems and Information Technologies
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Chapter 17
Anand Ramchand, Shan-Ling Pan
For the Internet retailers that have managed to dominate through the dot.com fallout, the next step for many is to leverage the technology to expand... Sample PDF
The Internationalization Efforts of Small Internet Retailers
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Chapter 18
David King
The purpose of this chapter is to highlight the use of the Internet to improve the reliability of information supplied to the United Nations (UN)... Sample PDF
Using the Web for Enhancing Decision-Making: UN Project Failures in Sub-Sahara Africa (SSA)
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About the Authors