MASACAD: A Multi-Agent System for Academic Advising

MASACAD: A Multi-Agent System for Academic Advising

Mohamed Salah Hamdi (University of Qatar, Qatar)
DOI: 10.4018/978-1-87828-991-9.ch071
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Abstract

The evolution of the Internet into the Global Information Infrastructure has led to an explosion in the amount of available information. Realizing the vision of distributed knowledge access in this scenario and its future evolution will need tools to customize the information space. In this article we present MASACAD, a multi-agent system that learns to advise students and discuss important problems in relationship to information customization systems and smooth the way for possible solutions. The main idea is to approach information customization using a multi-agent paradigm.

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Contents by Volume
Chapter 1
Max Mühlhäuser, Iryna Gurevych
The term ubiquitous computing was coined and introduced by the late Mark Weiser (1952-1999). He worked at the Xerox Palo Alto Research Center (PARC... Sample PDF
Introduction to Ubiquitous Computing
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Chapter 2
Antti Oulasvirta, Antti Salovaara
Mark Weiser (1991) envisioned in the beginning of the 1990s that ubiquitous computing, intelligent small-scale technology embedded in the physical... Sample PDF
Ubiquitous Computing and the Concept of Context
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Chapter 3
Laura Beckwith, Margaret Burnett, Shraddha Sorte
Although gender differences in a technological world are receiving significant research attention, much of the research and practice has aimed at... Sample PDF
Gender and End-User Computing
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Chapter 4
Yingxu Wang
Cognitive Informatics (CI) is a transdisciplinary enquiry of the internal information processing mechanisms and processes of the brain and natural... Sample PDF
The Theoretical Framework of Cognitive Informatics
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Chapter 5
Karl W. Sandberg, Pan Yan
News reports do not frequently mention many problems or accidents caused by human error. The specialty of human factors seeks to avoid human error... Sample PDF
Human Factors in Public Information Systems
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Chapter 6
Dan Diaper
The history of task analysis is nearly a century old, with its roots in the work of Gilbreth (1911) and Taylor (1912). Taylor’s scientific... Sample PDF
Task Analysis at the Heart of Human-Computer Interaction
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Chapter 7
Chris Baber
In this chapter the evaluation of human computer interaction (HCI) with mobile technologies is considered. The ISO 9241 notion of ‘context of use’... Sample PDF
Evaluating Mobile Human-Computer Interaction
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Chapter 8
Marie-Luce Bourguet
Desktop multimedia (multimedia personal computers) dates from the early 1970s. At that time, the enabling force behind multimedia was the emergence... Sample PDF
An Overview of Multimodal Interaction Techniques and Applications
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Chapter 9
Frankie James, Rama Gurram
This chapter introduces the concepts of multimodal and federated interaction. Because multimodality means, simply, the combination of multiple... Sample PDF
Multimodal and Federated Interaction
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Chapter 10
Mohamed El Louadi
In 801, Harun Rashid offered Charlemagne a water clock, the like of which was inexistent in all of Europe at that time; the King’s court thought... Sample PDF
The Arab World, Culture and Information Technology
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Chapter 11
Amel Ben Zakour
This chapter introduces national culture as a possible factor accounting for the differences in information technology adoption and use between... Sample PDF
Information Technology Acceptance across Cultures
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Chapter 12
Philip Brey
In this article, I examine whether information ethics is culture relative. If it is, different approaches to information ethics are required in... Sample PDF
Is Information Ethics Culture-Relative?
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Chapter 13
Juergen Anke, David Sundaram
Personalization is an approach to increase the usability of complex information systems and present the user with a comprehensible interface that is... Sample PDF
Personalization Techniques and Their Application
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Chapter 14
Sherman R. Alpert, John G. Vergo
In addition to traditional usability issues, evaluation studies for personalized Web sites and applications must consider concerns specific to these... Sample PDF
User-Centered Evaluation of Personalized Web Sites: What's Unique?
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Chapter 15
Theresa A. O’Connell, Elizabeth D. Murphy
Usability is integral to software quality. Software developers increasingly acknowledge the importance of user-centered, Web site development. The... Sample PDF
The Usability Engineering Behind User-Centered Processes for Web Site Development Lifecycles
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Chapter 16
Nanda Kumar
This chapter reviews the different types of personalization systems commonly employed by Web sites and argues that their deployment as Web site... Sample PDF
Personalization Systems and Their Deployment as Web Site Interface Design Decisions
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Chapter 17
Simon Polovina, Will Pearson
Traditionally, programming code that is used to construct software user interfaces has been intertwined with the code used to construct the logic of... Sample PDF
Communication + Dynamic Interface = Better User Experience
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Chapter 18
Emerson Loureiro, Glauber Ferreira, Hyggo Almeida, Angelo Perkusich
In this chapter, we introduce the key ideas related to the paradigm of pervasive computing. We discuss its concepts, challenges, and current... Sample PDF
Pervasive Computing: What Is It Anyway?
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Chapter 19
Loreno Oliveira, Emerson Loureiro, Hyggo Almeida, Angelo Perkusich
Nowadays, we are experiencing an increasing use of mobile and embedded devices. These devices, aided by the emergence of new wireless technologies... Sample PDF
Pervasive and Grid Computing Merging
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Chapter 20
Zhijun Zhang
The advancement of technologies to connect people and objects anywhere has provided many opportunities for enterprises. This chapter will review the... Sample PDF
Leveraging Pervasive and Ubiquitous Service Computing
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Chapter 21
Emerson Loureiro, Frederico Bublitz, Loreno Oliveira, Nadia Barbosa, Angelo Perkusich, Hyggo Almeida, Glauber Ferreira
The fast development on microelectronics has promoted the increase on the computational power of hardware components. On the other hand, we are... Sample PDF
Service Provision for Pervasive Computing Environments
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Chapter 22
Robert Jordan
Computer mediated communication (CMC) provides a way of incorporating participant interaction into online environments. Use of such features as... Sample PDF
Preparing Participants for Computer Mediated Communication
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Chapter 23
J. D. Wallace
This chapter asks “What is meant by computermediated communication research?” Numerous databases were examined concerning business, education... Sample PDF
Computer-Mediated Communication Research
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Chapter 24
Lisa Link, Daniela Wagner
Computer-mediated communication (CMC) can be simply defined as “communication that takes place between human beings via the instrumentality of... Sample PDF
Computer-Mediated Communication in Virtual Learning Communities
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Chapter 25
Kai Richter, Volker Roth
Historically, computer security has its roots in the military domain with its hierarchical structures and clear and normative rules that are... Sample PDF
Human-Computer Interaction and Security
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Chapter 26
Tobias Straub, Andreas Heinemann
Taking typical ubiquitous computing settings as a starting point, this chapter motivates the need for security. The reader will learn what makes... Sample PDF
Security for Ubiquitous Computing
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Chapter 27
Niamh McNamara, Jurek Kirakowski
Measuring satisfaction can provide developers with valuable insight into the usability of a product as perceived by the user. Although such measures... Sample PDF
Measuring the Human Element in Complex Technologies
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Chapter 28
I.C. Parmee, J. R. Abraham, A. Machwe
The chapter introduces the concept of user-centric evolutionary design and decision-support systems, and positions them in terms of interactive... Sample PDF
Human-Centric Evolutionary Systems in Design and Decision-Making
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Chapter 29
Christos K. Georgiadis
Adaptive services based on context-awareness are considered to be a precious benefit of mobile applications. Effective adaptations however, have to... Sample PDF
Adaptation and Personalization of User Interface and Content
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Chapter 30
Jesus M. Almendros-Jimenez, Luis Iribarne
This chapter will show you how to use and specialise UML diagrams for describing the user interfaces of a software system. In order to accomplish... Sample PDF
User Interaction and Interface Design with UML
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Chapter 31
Marie Jefsioutine, John Knight
The following chapter describes an approach to Web design and evaluation where the user experience is central. It outlines the historical context in... Sample PDF
Design Methods for Experience Design
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Chapter 32
Kenia Sousa, Albert Schilling, Elizabeth Furtado
We present artifacts and techniques used for user interface (UI) design and evaluation, performed by professionals from the human-computer... Sample PDF
Integrating Usability, Semiotic, and Software Engineering into a Method for Evaluating User Interfaces
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Chapter 33
Christof van Nimwegen, Hermina Tabachneck-Schijf, Herre van Oostendorp
How can we design technology that suits human cognitive needs? In this chapter, we review research on the effects of externalizing information on... Sample PDF
Guidance in the Interface: Effects of Externalizing Information During Problem Solving
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Chapter 34
D. John Doyle
Current statistics suggest that preventable medical error is a common cause of patient morbidity and mortality, being responsible for between 44,000... Sample PDF
Ergonomic User Interface Design in Computerized Medical Equipment
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Chapter 35
Carugati Andrea, Hadzilias Elias
This article is aimed at defining a framework for the design of e-government services on cultural heritage. Starting from an analysis of three cases... Sample PDF
Development Of E-Government Services For Cultural Heritage: Examining the Key Dimensions
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Chapter 36
Shang Hwa Hsu, Ming-Hu Weng, Cha-Hoang Lee
This chapter proposes an activity-oriented approach to digital television (DTV) user interface design. Our approach addresses DTV usefulness and... Sample PDF
An Activity-Oriented Approach to Designing a User Interface for Digital Television
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Chapter 37
Gary Burnett
The introduction of computing and communications technologies within cars raises a range of novel human-computer interaction (HCI) issues. In... Sample PDF
Designing and Evaluating In-Car User-Interfaces
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Chapter 38
Peter Bøgh Andersen, Martin Brynskov
This chapter presents digital habitats, a conceptual and methodological framework for analyzing and designing smart appliances in the context of... Sample PDF
The Semiotics of Smart Appliances and Pervasive Computing
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Chapter 39
Marcus Foth
In urban residential environments in Australia and other developed countries, Internet access is on the verge of becoming a ubiquitous utility like... Sample PDF
Analyzing the Factors Influencing the Successful Design and Uptake of Interactive Systems to Support Social Networks in Urban Neighborhoods
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Chapter 40
Hannakaisa Isomäki
This article describes a study clarifying information systems (IS) designers’ conceptions of human users of IS by drawing on in-depth interviews... Sample PDF
Different Levels of Information Systems Designers' Forms of Thought and Potential for Human-Centered Design
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Chapter 41
M.W.M. Jaspers
Daily use of computer systems often has been hampered by poorly designed user interfaces. Since the functionality of a computer system is made... Sample PDF
The Think Aloud Method and User Interface Design
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Chapter 42
Christian Sandor, Gudrun Klinker
In recent years, a number of prototypical demonstrators have shown that augmented reality has the potential to improve manual work processes as much... Sample PDF
Lessons Learned in Designing Ubiquitous Augmented Reality User Interfaces
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Chapter 43
Yuan Long, Keng Siau
Drawing on social network theories and previous studies, this research examines the dynamics of social network structures in open source software... Sample PDF
Social Network Structures in Open Source Software Development Teams
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Chapter 44
Zafar Singhera, Ellis Horowitz, Abad Shah
Software testing in general and graphical user interface (GUI) testing in particular is one of the major challenges in the lifecycle of any software... Sample PDF
A Graphical User Interface (GUI) Testing Methodology
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Chapter 45
Mike Sharples
Socio-cognitive engineering is a framework for the systematic design of socio-technical systems (people and their interaction with technology)... Sample PDF
Socio-Cognitive Engineering
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Chapter 46
Yingxu Wang
An interactive motivation-attitude theory is developed based on the Layered Reference Model of the Brain (LRMB) and the object-attributerelation... Sample PDF
On the Cognitive Processes of Human Perception with Emotions, Motivations, and Attitudes
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Chapter 47
Benjamin E. Erlandson
CompILE is a sociotechnical “comprehensive interactive learning environment” system for personal knowledge management and visualization that... Sample PDF
Sociotechnical System Design for Learning: Bridging the Digital Divide with CompILE
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Chapter 48
Jon G. Hall, Lucia Rapanotti
This chapter introduces Problem Frames as a framework for the analysis of sociotechnical problems. It summarizes the Problem Frames approach, its... Sample PDF
Problem Frames for Sociotechnical Systems
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Chapter 49
Honghua Dai, Bamshad Mobasher
Web usage mining has been used effectively as an approach to automatic personalization and as a way to overcome deficiencies of traditional... Sample PDF
Integrating Semantic Knowledge with Web Usage Mining for Personalization
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Chapter 50
Suet Chun Lee
Software product line (SPL) is a software engineering paradigm for software development. SPL is important in promoting software reuse, leading to... Sample PDF
Modeling Variant User Interfaces for Web-Based Software Product Lines
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Chapter 51
Cristina Gena, Liliana Ardissono
This chapter describes the user-centered design approach we adopted in the development and evaluation of an adaptive Web site. The development of... Sample PDF
A User-Centered Approach to the Retrieval of Information in an Adaptive Web Site
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Chapter 52
Jon T.S. Quah, Winnie C.H. Leow, K. L. Yong
This project experiments with the designing of a Web site that has the self-adaptive feature of generating and adapting the site contents... Sample PDF
Auto-Personalization Web Pages
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Chapter 53
Napawan Sawasdichai
This chapter introduces a qualitative study of user’s information-seeking tasks on Web-based media, by investigating user’s cognitive behaviors when... Sample PDF
A Qualitative Study in User's Information-Seeking Behaviors on Web Sites: A User-Centered Approach to Web Site Development
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Chapter 54
Haiyan Fan, Liqiong Deng
An important theoretical undertaking in personalization research is to identify the structure of the multidimensional construct of personalization... Sample PDF
Developing and Validating a Measure of Web Personalization Strategy
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Chapter 55
Tiziana Catarci, Stephen Kimani, Stefano Lodi
Despite the existence of various data mining efforts that deal with user interface aspects, very few provide a formal specification of the syntax of... Sample PDF
User Interface Formalization in Visual Data Mining
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Chapter 56
Rod Farmer, Paul Gruba
Designing usable Web-based interfaces challenges practitioners to carefully consider end-user behaviour and requirements. Unfortunately, in meeting... Sample PDF
Understanding the Nature of Task Analysis in Web Design
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Chapter 57
Stephen Kimani, Silvia Gabrielli, Tiziana Catarci, Alan Dix
The traditional desktop computing paradigm has had major successes. It also should be noted that we are in a day and age where many good computer... Sample PDF
Designing for Tasks in Ubiquitous Computing: Challenges and Considerations
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Chapter 58
Kazuhisa Seta
In ontological engineering research field, the concept of “task ontology” is well-known as a useful technology to systemize and accumulate the... Sample PDF
Task Ontology-Based Human-Computer Interaction
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Chapter 59
M. C. Pettenati, M. E. Cigognini
This article considers the affordances of social networking theories and tools to build new and effective e-learning practices. We argue that... Sample PDF
Social Networking Theories and Tools to Support Connectivist Learning Activities
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Chapter 60
Ben K. Daniel, David O’Brien
This chapter examines current research on online learning communities (OLCs), with the aim of identifying user-centered design (UCD) principles... Sample PDF
User-Centered Design Principles for Online Learning Communities: A Sociotechnical Approach for the Design of a Distributed Community of Practice
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Chapter 61
Spiridoula Koukia, Maria Rigou, Spiros Sirmakessis
The contribution of context information to content management is of great importance. The increase of storage capacity in mobile devices gives users... Sample PDF
Content Personalization for Mobile Interfaces
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Chapter 62
Dong Yu, Li Deng
Multimodal user interface (MUI) allows users to interact with a computer system through multiple human-computer communication channels or... Sample PDF
Speech-Centric Multimodal User Interface Design in Mobile Technology
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Chapter 63
Vincenzo Pallotta, Pascal Bruegger
This chapter presents a conceptual framework for an emerging type of user interfaces for mobile ubiquitous computing systems, and focuses in... Sample PDF
Kinetic User Interfaces: Physical Embodied Interaction with Mobile Ubiquitous Computing Systems
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Chapter 64
João Henrique Kleinschmidt, Walter Cunha Borelli
Bluetooth (Bluetooth SIG, 2004) and ZigBee (ZigBee Alliance, 2004) are short-range radio technologies designed for wireless personal area networks... Sample PDF
Enabling Technologies for Pervasive Computing
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Chapter 65
Christina E. Evangelou, Manolis Tzagarakis, Nikos Karousos, George Gkotsis, Dora Nousia
Collaboration is considered as an essential element for effective learning since it enables learners to better develop their points of view and... Sample PDF
Augmenting Collaboration with Personalization Services
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Chapter 66
Thomas Herdin, Wolfgang Hofkirchner, Ursula Maier-Rabler
The aim of this chapter is to discuss the mutual influence between culture and technology on a broad inter- and transcultural level. Especially, how... Sample PDF
Culture and Technology: A Mutual-Shaping Approach
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Chapter 67
Alexander Serenko
This article reports on an empirical investigation of user perceptions of the importance of several characteristics of interface agents. Interface... Sample PDF
Importance of Interface Agent Characteristics from End-User Perspective
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Chapter 68
Penelope Markellou, Angeliki Panayiotaki, Athanasios Tsakalidis
Over the last decade, we have witnessed an explosive growth in the information available on the Web. Today, Web browsers provide easy access to... Sample PDF
Web Mining for Public E-Services Personalization
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Chapter 69
Huaqun Guo, Daqing Zhang, Lek-Heng Ngoh, Song Zheng, Wai-Choong Wong
The decreasing cost of networking technology and network-enabled devices is driving the large scale deployment of such networks and devices so as to... Sample PDF
Context-Aware Service Discovery in Ubiquitous Computing
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Chapter 70
Athanasios Tsounis, Christos Anagnostopoulos, Stathes Hadjiefthymiades, Izambo Karali
Pervasive computing is a broad and compelling research topic in computer science that focuses on the applications of technology to assist users in... Sample PDF
Ontological Engineering in Pervasive Computing Environments
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Chapter 71
Mohamed Salah Hamdi
The evolution of the Internet into the Global Information Infrastructure has led to an explosion in the amount of available information. Realizing... Sample PDF
MASACAD: A Multi-Agent System for Academic Advising
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Chapter 72
Chris Baber, James Knight
In this chapter wearable computers are considered from the perspective of human factors. The basic argument is that wearable computers can be... Sample PDF
Human Factors Problems of Wearable Computers
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Chapter 73
David Peebles, Anna L. Cox
In this chapter we discuss a number of recent studies that demonstrate the use of rational analysis (Anderson, 1990) and cognitive modelling methods... Sample PDF
Modelling Interactive Behaviour with a Rational Cognitive Architecture
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Chapter 74
Rui Huang, Gergely V. Záruba, Sajal K. Das
In this chapter, we will study the localization problem in ubiquitous computing environments. In general, localization refers to the problem of... Sample PDF
Device Localization in Ubiquitous Computing Environments
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Chapter 75
Dal Jin Yong
This chapter attempts to ascertain the causes of the rapid growth of broadband services in the context of the broader socio-cultural elements. It... Sample PDF
Socio-Cultural Interpretations to the Diffusion and Use of Broadband Services in a Korean Digital Society
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Chapter 76
Christopher J. Pavlovski, Stella Mitchell
Traditional user interface design generally deals with the problem of enhancing the usability of a particular mode of user interaction, and a large... Sample PDF
Mobility and Multimodal User Interfaces
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Chapter 77
Masataka Yoshikawa
This chapter aims to explore the future trajectory of enjoying digital music entertainment among consumers comparing the characteristics of the... Sample PDF
Foreseeing the Future Lifestyle with Digital Music: A Comparative Study Between Mobile Phone Ring Tones and Hard-Disk Music Players Like iPod
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Chapter 78
Francesco Bellotti, Riccardo Berta, Alessandro De Gloria, Massimiliano Margarone
Diffusion of radio frequency identification (RFID) promises to boost the added value of assistive technologies for mobile users. Visually impaired... Sample PDF
Widely Usable User Interfaces on Mobile Devices with RFID
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Chapter 79
Michael Hanrahan
This chapter takes as its point of departure the Colby, Bates, and Bowdoin Plagiarism Project (http://ats.bates.edu/cbb), which sought to approach... Sample PDF
Plagiarism, Instruction, and Blogs
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Chapter 80
Meng-Fen Grace Lin, Curtis J. Bonk, Suthiporn Sajjapanroj
Web 2.0 technologies empower individuals to contribute thoughts and ideas rather than passively survey online content and resources. Such... Sample PDF
Twin Wiki Wonders? Wikipedia and Wikibooks as Powerful Tools for Online Collaborative Writing
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Chapter 81
Jane Klobas
Tim Berners-Lee, the inventor of the World Wide Web, envisioned it as a place where “people can communicate … by sharing their knowledge in a pool …... Sample PDF
Wikis as Tools for Collaboration
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Chapter 82
María José Luzón
Although scientific research has always been a social activity, in recent years the adoption of Internet- based communication tools by researchers... Sample PDF
Academic Weblogs as Tools for E-Collaboration Among Researchers
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Chapter 83
Ian Weber
Education is one of the key sectors that has benefited from the continuous developments and innovations in information and communication technology... Sample PDF
Assessing Weblogs as Education Portals
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Chapter 84
Jeffrey Hsu
A number of new communications technologies have emerged in recent years that have been largely regarded and intended for personal and recreational... Sample PDF
Innovative Technologies for Education and Learning: Education and Knowledge-Oriented Applications of Blogs, Wikis, Podcasts, and More
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Chapter 85
Gwo-Jen Hwang, Ting-Ting Wu, Yen-Jung Chen
The prosperous development of wireless communication and sensor technologies has attracted the attention of researchers from both computer and... Sample PDF
Ubiquitous Computing Technologies in Education
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Chapter 86
Elizabeth Avery Gomez, Dezhi Wu, Katia Passerini, Michael Bieber
Team-based learning is an active learning instructional strategy used in the traditional face-to-face classroom. Web-based computer-mediated... Sample PDF
Utilizing Web Tools for Computer-Mediated Communication to Enhance Team-Based Learning
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Chapter 87
David Luigi Fuschi, Bee Ong, David Crombie
From the authors’ perspective, technology is both a tool and a developing factor that can foster culture and learning development. This chapter... Sample PDF
How Technology Can Support Culture and Learning
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Chapter 88
Daria Loi
This chapter proposes that, as approaches to human computer interaction (HCI), tangible user interfaces (TUIs) can scaffold rich classroom... Sample PDF
Tangible User Interfaces as Mediating Tools within Adaptive Educational Environments
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Chapter 89
Reinhard Bernsteiner, Herwig Ostermann, Roland Staudinger
This article explores how social software tools can offer support for innovative learning methods and instructional design in general, and those... Sample PDF
Facilitating E-Learning with Social Software: Attitudes and Usage from the Student's Point of View
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Chapter 90
Bolanle A. Olaniran
Recent trends and rapid improvement in technology such as computer-mediated communication (CMC) and increasing bandwidth in the Internet are... Sample PDF
Human Computer Interaction and the Best Mix of Face-to- Face and E-Interactions in Educational Settings
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Chapter 91
Wolfgang Hürst, Khaireel A. Mohamed
This chapter focuses on HCI aspects to overcome problems arising from technologies and applications that may hinder the normal teaching process in... Sample PDF
Human Computer Interaction for Computer-Based Classroom Teaching
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Chapter 92
Robert Fitzgerald
In their simplest form, Wikis are Web pages that allow people to collaboratively create and edit documents online. Key principles of simplicity... Sample PDF
Wikis as an Exemplary Model of Open Source Learning
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Chapter 93
Emiel Owens, Holim Song, Terry T. Kidd
Over the past 15 years a considerable amount of research has been devoted to study of the socioeconomic aspects that affect the use of economic... Sample PDF
Re-Examining the Socioeconomic Factors Affecting Technology Use in Mathematics Classroom Practices
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Chapter 94
David A. Huffaker
This chapter introduces the use of blogs as an educational technology in the K-12 classroom. It argues that blogs can be used to promote verbal... Sample PDF
Let Them Blog: Using Weblogs to Advance Literacy in the K-12 Classroom
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Chapter 95
Kostas Kolomvatsos
With the development of technology, new roads have been opened in education. An interesting idea is to use computers in teaching and learning... Sample PDF
Ubiquitous Computing Applications in Education
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Chapter 96
Hugo Liu, Pattie Maes, Glorianna Davenport
Popular online social networks such as Friendster and MySpace do more than simply reveal the superficial structure of social connectedness—the rich... Sample PDF
Unraveling the Taste Fabric of Social Networks
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Chapter 97
J. Michael Blocher
Advancements in information technology have transformed much in all aspects of today’s society. In particular, synchronous and asynchronous... Sample PDF
Computer-Mediated Communication: Enhancing Online Group Interactions
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Chapter 98
Ishraga Khattab, Steve Love
Recently, the ubiquitous use of mobile phones by people from different cultures has grown enormously. For example, mobile phones are used to perform... Sample PDF
Mobile Phone Use Across Cultures: A Comparison Between the United Kingdom and Sudan
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Chapter 99
Ruth Woodfield
In the late 1970s, women’s progress and participation in the more traditional scientific and technical fields, such as physics and engineering, was... Sample PDF
Gender and Computing at University in the UK
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Chapter 100
Lutfor Rahman, Nusrat Rahman
Information technology (IT) is transforming our personal, social, cultural, economic and political lives. But women in developing countries do not... Sample PDF
Gender and Information Technology in Rural Bangladesh
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Chapter 101
Guohong Fu, Kang-Kwong Luke
This article presents a lexicalized HMM-based approach to Chinese part-of-speech (POS) disambiguation and unknown word guessing (UWG). In order to... Sample PDF
Chinese POS Disambiguation and Unknown Word Guessing with Lexicalized HMMs
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Chapter 102
Clive Sanford, Anol Bhattacherjee
This article presents an interpretive analysis of the key problems and challenges to technology implementation in developing countries, based on a... Sample PDF
IT Implementation in a Developing Country Municipality: A Sociocognitive Analysis
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Chapter 103
Silvia Filippini-Fantoni, Jonathan P. Bowen, Teresa Numerico
E-learning has the potential to be a very personalized experience and can be tailored to the individual involved. So far, science museums have yet... Sample PDF
Personalization Issues for Science Museum Web Sites and E-Learning
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Chapter 104
H.Y. Sonya Hsu, Songpol Kulviwat
The advancement of wireless technology facilitates both consumers’ activities and business transactions. With the rapid proliferation and widespread... Sample PDF
Personalization and Customer Satisfaction in Mobile Commerce
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Chapter 105
Gale Parchoma, Susan M. Taylor, Jonathan M. Naylor, Sameeh M. Abutarbush, Katharina L. Lohmann, Kathy Schwarz, Cheryl Waldner, Sharon Porterfield, Cindy Shmon, Lydden Polley, Chris Clark
This chapter discusses contemporary global challenges facing veterinary educators and summarizes some of the economic, social, political, and... Sample PDF
Integrating Human Computer Interaction in Veterinary Medicine Curricula
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Chapter 106
Ian Michael
A portal is defined as an entrance point to online content. The portal concept has evolved across a number of markets and applications. Customer... Sample PDF
Portals in Consumer Search Behavior and Product Customization
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Chapter 107
Chaomei Chen, Kaushal Toprani, Natasha Lobo
Trend detection has been studied by researchers in many fields, such as statistics, economy, finance, information science, and computer science... Sample PDF
Human Factors in the Development of Trend Detection and Tracking Techniques
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Chapter 108
Christopher G. Reddick
This article examines the use of the Internet for gathering health information by boomers and seniors. This study attempts to determine whether... Sample PDF
The Internet, Health Information, and Managing Health: An Examination of Boomers and Seniors
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Chapter 109
Kym Mawson-Lee
This case centres on a request management system that was developed and implemented in response to the growing requests to the Information... Sample PDF
The Online Effect: Transitioning from the Legacy Help Desk to the Online Task Management System
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Chapter 110
Myungsook Klassen, Russell Stockard
The issue of the underrepresentation of women in the information technology workforce has been the subject of a number of studies and the gender gap... Sample PDF
Gender, Race, Social Class and Information Technology
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Chapter 111
Susan C. Herring, Christine Ogan, Manju Ahuja, Jean C. Robinson
The “shrinking pipeline” of women who ascend through the ranks in computer science education programs and careers is by now a familiar problem.... Sample PDF
Gender and the Culture of Computing in Applied IT Education
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Chapter 112
Rosalie J. Ocker
While traditional face-to-face (FtF) forms of interaction have proven disadvantageous to females in mixed-sex settings, computer-mediated... Sample PDF
Gender Equalization in Computer-Mediated Communication
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Chapter 113
Haiyan Huang
The underrepresentation of women in the information technology (IT) sector has been widely studied in the contexts of western countries such as... Sample PDF
The Cross-Cultural Dimension of Gender and Information Technology
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Chapter 114
Dianne Cyr
Prior to the Internet, forms of social expression, communication, and collaborative behavior are known to be sensitive to cultural nuances.... Sample PDF
Enhancing E-Collaboration Through Culturally Appropriate User Interfaces
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Chapter 115
Deborah Sater Carstens
Information and Communication Technology (ICT) researchers and practitioners are well aware of the cultural challenges brought on by a global market... Sample PDF
Cultural Barriers of Human-Computer Interaction
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Chapter 116
Ramesh C. Sharma, Sanjaya Mishra
This chapter discusses the deployment of e-learning technologies in the context of how they are helping towards preserving and disseminating... Sample PDF
Technology and Culture: Indian Experiences
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Chapter 117
Yun Xia
This study incorporates the effects of culture and computer-mediated communication (CMC) in the investigation of Chinese college students’ use of... Sample PDF
Intercultural Computer-Mediated Communication Between Chinese and U.S. College Students
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Chapter 118
Susan R. Fussell, Qiping Zhang, Leslie D. Setlock
In this chapter, we discuss how culture influences computer mediated communication (CMC). We use an Input-Process-Output (I-P-O) model as a... Sample PDF
Global Culture and Computer Mediated Communication
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Chapter 119
Rosanna Tarsiero
This chapter introduces the embodied metaphor as a means of studying the multifaceted relationship between computer-mediated communication (CMC) and... Sample PDF
Linguistics of Computer-Mediated Communication: Approaching the Metaphor
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Chapter 120
Jamie S. Switzer
In face-to-face interactions, people generally form impressions by focusing on a variety of nonverbal cues. Increasingly, however, people are... Sample PDF
Impression Formation in Computer-Mediated Communication and Making a Good (Virtual) Impression
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Chapter 121
Bolanle A. Olaniran
Networked communication is proliferating our world. The fact that global information communication technologies (ICTs) are becoming increasingly... Sample PDF
Group Decision Making in Computer-Mediated Communication as Networked Communication: Understanding the Technology and Implications
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Chapter 122
Stuart S. Gold
The purpose of this study was to answer the question: Is the level of achievement of working adult students in an online class directly related to... Sample PDF
Effects of Computer-Mediated Communication
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Chapter 123
Anita Greenhill, Gordon Fletcher
In this article we build upon existing research and commentary from a variety of disciplinary sources, including information systems, organisational... Sample PDF
Exploring "Events" as an Information Systems Research Methodology
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Chapter 124
Steven Hornik, Anna Tupchiy
The horizontal and vertical dimensions of individualism and collectivism are an important characteristic of cultures. These dimensions have many... Sample PDF
Culture's Impact on Technology Mediated Learning: The Role of Horizontal and Vertical Individualism and Collectivism
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Chapter 125
Bonnie Wai-yi Cheuk
Prior to the establishment of the Knowledge Management (KM) strategy, the British Council defined knowledge as objects. Knowledge sharing was about... Sample PDF
Using Social Networking Analysis to Facilitate Knowledge Sharing in the British Council
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Chapter 126
Sylvie Albert, Rolland LeBrasseur
This article reviews the literature on networks and, more specifically, on the development of community telecommunication networks. It strives to... Sample PDF
Collaboration Challenges in Community Telecommunication Networks
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Chapter 127
Magdy K. Serour
Although there are a large number of contemporary software development processes/methodologies available to assist and guide software professionals... Sample PDF
Planning and Managing the Human Factors for the Adoption and Diffusion of Object-Oriented Software Development Processes
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Chapter 128
Pratyush Bharati, Abhijit Chaudhury
Choiceboards are Web-based systems that allow consumers to customize their orders. The study investigated factors that affect consumers’ intention... Sample PDF
Product Customization on the Web: An Empirical Study of Factors Impacting Choiceboard User Satisfaction
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Chapter 129
Randall J. Boyle, Charles J. Kacmar, Joey F George
This research examines the impact of computermediated communication, distributed communication, and knowledge of prior baseline behavior on an... Sample PDF
Distributed Deception: An Investigation of the Effectiveness of Deceptive Communication in a Computer-Mediated Environment
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Chapter 130
Manuel Jesús Sánchez-Franco
Researchers are confronted with a choice among models to explain Web acceptance and usage. Therefore, as Venkatesh et al. (2003) suggest, there is a... Sample PDF
Extrinsic Plus Intrinsic Human Factors Influencing the Web Usage
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Chapter 131
Hakikur Rahman
Information has been defined as a set of data, facts, and figures that have been processed in such a way that they become meaningful. They make... Sample PDF
Social Impact of Virtual Networking
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Chapter 132
Paula F. Saddler, Donald D. Davis, Katherine A. Selgrade, Debra A. Major
Information technology (IT) work is often distributed geographically through practices such as teleworking. Telework lends itself well to IT workers... Sample PDF
Gender and Telework in Information Technology
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Chapter 133
Iiris Aaltio
Careers are organizational and institutional, and they have know-how-based contexts. Managerial careers from a gender perspective, gendered “blind... Sample PDF
Managerial Careers, Gender, and Information Technology Field
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Chapter 134
Katariina Ala-Rämi
Software product development requires connecting of specialized information and knowhow. Therefore, planning and production are widely done in... Sample PDF
Social Networking and Knowledge Transfer in Collaborative Product Development
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Chapter 135
Kevin Gallagher, Robert M. Mason
This article frames the requirements definition phase of systems design as a problem of knowledge transfer and learning between two communities of... Sample PDF
Reframing Information System Design as Learning Across Communities of Practice
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Chapter 136
Göran Goldkuhl, Mikael Lind
In the information systems field there exist several theories for guiding the evaluation and design of information systems. These theories need to... Sample PDF
Grounding Business Interaction Models: Socio-Instrumental Pragmatism as a Theoretical Foundation
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Chapter 137
Bendik Bygstad, Mikael Lind
The challenges of information systems (IS) development have changed significantly in the past 15 years. From a situation where the main problem was... Sample PDF
Managing Socio-Technical Integration in Iterative Information System Development Projects
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Chapter 138
Vincent E. Lasnik
One of the central problems and corresponding challenges facing the multi-disciplinary field of networked and virtual organizations has been in the... Sample PDF
Human Factors for Networked and Virtual Organizations
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Chapter 139
Susan K. Lippert
This chapter explores the concepts of trust as they relate to computer-aided communications. The author defines trust for interpersonal and for... Sample PDF
Trust in Computer-Mediated Communications: Implications for Individuals and Organizations
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Chapter 140
Jose Esteves, Joan Pastor
This chapter addresses the problem of enterprise resource planning (ERP) implementation in Higher Education Institutions (HEI). It attempts to... Sample PDF
Understanding an ERP System Implementation in a Higher Education Institution: A Grounded Theory Approach
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Chapter 141
Daniel Oberle, Christof Bornhövd, Michael Altenhofen
This chapter discusses scalability problems and solutions to services-based ubiquitous computing applications in real time enterprises. The... Sample PDF
Ontologies for Scalable Services-Based Ubiquitous Computing
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Chapter 142
Penelope Markellou, Maria Rigou, Spiros Sirmakessis
As the Web is growing exponentially, online marketing has been changed by the newly provided technological capacities and digital channels of sales.... Sample PDF
Web Personalization for E-Marketing Intelligence
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Chapter 143
Miia Kosonen, Kaisa Henttonen, Kirsimarja Blomqvist
Knowledge sharing in today’s distributed organizations is a challenge. Hierarchical structures may not support the fast flow of information or the... Sample PDF
Knowledge Blogs in Firm Internal Use
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Chapter 144
Christian Schmitt, Detlef Schoder, Kai Fischbach, Steffen Muhle
Ubiquitous computing enables the development of new innovative applications and services. Particularly influential on future business services will... Sample PDF
Towards Ambient Business: Enabling Open Innovation in a World of Ubiquitous Computing
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Chapter 145
Tanya Bondarouk, Maarten van Riemsdijk
In this article, we conceptualize the implementation process associated with SAP_HR as an experiential learning one (Kolb, 1984), and analyze... Sample PDF
Successes and Failures of SAP Implementation: A Learning Perspective
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Chapter 146
Khalid Aldiri, Dave Hobbs, Rami Qahwaji
Business-to-consumer (B2C) e-commerce suffers from consumers’ lack of trust. This may be partly attributable to the lack of face-to-face... Sample PDF
The Human Face of E-Business: Engendering Consumer Initial Trust Through the Use of Images of Sales Personnel on E-Commerce Web Sites
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Chapter 147
Anita Greenhill
The individual sense of gendered identity and location are embedded within information technology (IT) usage (Meyrowitz, 1985). Exploring gender in... Sample PDF
Gender, Place, and Information Technology
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Chapter 148
Linda Doyle, Maryann Valiulis
The interdisciplinary field of art and technology is now well established in artistic and academic communities (Wilson, 2001). However, this article... Sample PDF
The Intersection of Gender, Information Technology, and Art
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Chapter 149
Konrad Morgan, Madeleine Morgan
During the past 30 years of investigation into the ratios of males and females using technology (Harrison, Rainer, & Hochwarter, 1997), there have... Sample PDF
Gender-Based Attitudes Toward Technology
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Chapter 150
Colette Wanless-Sobel
Distance education is defined by six pedagogical elements: (1) physical separation of teacher and learner; (2) regulatory function or influence of... Sample PDF
Gender in Distance Education Technology
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Chapter 151
Will Wai-kit Ma, Allan Hio-Kau Yuen
Gender differences in computer use has been always a topic of research interest. The understanding of the patterns among gender, including beliefs... Sample PDF
Gender Differences in Information Technology Acceptance
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Chapter 152
Sheila French
The majority of women are not involved in the design, manufacturing or shaping of technology in many Western societies. This is at a time when... Sample PDF
Discourses in Gender and Technology: Taking a Feminist Gaze
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Chapter 153
Eileen M. Trauth
A fundamental consideration when attempting to understand the complex factors leading to the underrepresentation of women in IT is the choice and... Sample PDF
Theorizing Gender and Information Technology Research
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Chapter 154
Rino Falcone, Cristiano Castelfranchi
Humans have learned to cooperate in many ways and in many environments, on different tasks, and for achieving different and several goals.... Sample PDF
Socio-Cognitive Model of Trust
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Chapter 155
Fjodor Ruzic
This chapter is on cultural aspects of information- communications systems embedded into new media environment and invisible e-technologies, and on... Sample PDF
Information-Communications Systems Convergence Paradigm: Invisible E-Culture and E-Technologies
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Chapter 156
Göran Goldkuhl, Pär J. Ågerfalk
There are many attempts to explain success and failure in information systems. Many of these refer to a purported sociotechnical gap. In this... Sample PDF
IT Artefacts as Socio-Pragmatic Instruments: Reconciling the Pragmatic, Semiotic, and Technical
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Chapter 157
Thomas P. Van Dyke
Studies have shown that people claim that privacy matters to them but then they often do things while browsing that are risky in terms of privacy.... Sample PDF
Ignorance is Bliss: The Effect of Increased Knowledge on Privacy Concerns and Internet Shopping Site Personalization Preferences
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Chapter 158
Mats Edenius
In our society, we seem almost completely engaged in a variety of representational processes. By rendering events and processes “still”, they can be... Sample PDF
The Function of Representation in a "Smart Home Context"
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Chapter 159
Peter Rittgen
We claim that a general conceptual framework for the IS field should provide some kind of common upper-level ontology to describe and explain... Sample PDF
Towards a Meta-Model for Socio-Instrumental Pragmatism
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Chapter 160
Philip Kortum, Randolph G. Bias, Benjamin A. Knott, Robert G. Bushey
If a caller is placed on hold when they call a business, about half will hang up before the call is answered. Of those that hang up, only half of... Sample PDF
The Effect of Choice and Announcement Duration on the Estimation of Telephone Hold Time
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Chapter 161
Volkmar Lotz, Luca Compagna, Konrad Wrona
The flexibility and dynamism of ubiquitous computing systems have a strong impact on the way their security can be achieved, reaching beyond... Sample PDF
Towards Adaptive Security for Ubiquitous Computing Systems: MOSQUITO and Serenity
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Chapter 162
Alison Adam, Paul Spedding
This article considers the question of how we may trust automatically generated program code. The code walkthroughs and inspections of software... Sample PDF
Trusting Computers Through Trusting Humans: Software Verification in a Safety-Critical Information System
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Chapter 163
Luciano Floridi
The article argues that Information Ethics (IE) can provide a successful approach for coping with the challenges posed by our increasingly... Sample PDF
Global Information Ethics: The Importance of Being Environmentally Earnest
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Chapter 164
Claus Hohmann
This article introduces emotional digitalization as a phenomenon of future information systems. It argues that emotional digitalization is a... Sample PDF
Emotional Digitalization as Technology of the Postmodern: A Reflexive Examination from the View of the Industry
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Chapter 165
Geoffrey S. Hubona, Gregory W. Shirah
Most computer applications feature visual user interfaces that assume that all users have equivalent propensities to perceive, interpret, and... Sample PDF
The Paleolithic Stone Age Effect? Gender Differences Performing Specific Computer-Generated Spatial Tasks
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Chapter 166
One-Soon Her
Locative inversion verbs seem to share the same argument structure and grammatical function assignment (i.e., ) cross-linguistically. This article... Sample PDF
Optimality-Theoretic Lexical Mapping Theory: A Case Study of Locative Inversion
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Chapter 167
Jonathan Cohn
While podcasting has become a valuable advertising tool for many companies, it has also become a major way in which geographically spread out... Sample PDF
Podcastia: Imagining Communities of Pod-People
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Chapter 168
Soonhwa Seok
Digital inclusion and Web accessibility are integral parts of modern culture and, as such, have implications for social accountability. The World... Sample PDF
Maximizing Web Accessibility Through User-Centered Interface Design
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Chapter 169
Louise E. Moser
The use of a voice interface, along with textual, graphical, video, tactile, and audio interfaces, can improve the experience of the user of a... Sample PDF
Voice-Enabled User Interfaces for Mobile Devices
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Chapter 170
Maria de Fátima Queiroz Vieira Turnell, José Eustáquio Rangel de Queiroz, Danilo de Sousa Ferreira
This chapter presents a method for the evaluation of user interfaces for mobile applications. The method is based upon an approach that combines... Sample PDF
Multilayered Approach to Evaluate Mobile User Interfaces
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Chapter 171
Stephen C. Andrade, Hilary Mason
This chapter introduces the concept and activities of the digitally enabled tourist and the impact such as tourist has on the travel and tourism... Sample PDF
Digital Imaging Trek: A Practical Model for Managing the Demand of the Digitally Enabled Traveller
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Chapter 172
Michael J. O’Grady, Gregory M.P. O’Hare
In this chapter, the practical issue of realizing a necessary intelligence quotient for conceiving intelligent user interfaces (IUIs) on mobile... Sample PDF
Intelligent User Interfaces for Mobile Computing
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Chapter 173
Rainer Malaka
Designing user interfaces for ubiquitous computing applications is a challenging task. In this chapter we discuss how to build intelligent... Sample PDF
Intelligent User Interfaces for Ubiquitous Computing
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Chapter 174
David Gefen, Nitza Geri, Narasimha Paravastu
In the ITC cross-cultural literature, we often talk about the differences among peoples and how their respective culture and history may affect... Sample PDF
Vive la Différence: The Cross-Culture Differences Within Us
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Chapter 175
Letizia Caronia
This chapter illustrates the role of the mobile phone in the rise of new cultural models of parenting. According to a phenomenological theoretical... Sample PDF
Growing Up Wireless: Being a Parent and Being a Child in the Age of Mobile Communication
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Chapter 176
Brian Whitworth, Tong Liu
This chapter describes how social politeness is relevant to computer system design. As the Internet becomes more social, computers now mediate... Sample PDF
Politeness as a Social Computing Requirement
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Chapter 177
Douglas Griffith, Frank L. Greitzer
The purpose of this article is to re-address the vision of human-computer symbiosis as originally expressed by J.C.R. Licklider nearly a... Sample PDF
Neo-Symbiosis: The Next Stage in the Evolution of Human Information Interaction
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Chapter 178
Christine Julien, Sanem Kabadayi
Emerging pervasive computing scenarios involve client applications that dynamically collect information directly from the local environment. The... Sample PDF
Enabling Programmable Ubiquitous Computing Environments: A Middleware Perspective
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