A Method for Knowledge Modeling with Unified Modeling Language (UML): Building a Blueprint for Knowledge Management
Sung-kwan Kim (University of Arkansas at Little Rock, USA), Seongbae Lim (State University of New York at Geneseo, USA) and Robert B. Mitchell (University of Arkansas at Little Rock, USA)
Copyright: © 2008
Since knowledge management (KM) is considered to be an important function of the successful business operation, many organizations are embracing KM. The success of a KM project is dependent upon its contents. This paper presents a method for building an effective knowledge model which can help businesses analyze and specify knowledge contents. The method takes a decision-oriented view. For the modeling language of the method, Unified Modeling Language (UML) has been chosen. The method is applied to the vessel scheduling process in a maritime shipping company. The steps and rules are explained using an example, and the strengths and weaknesses of the method are discussed.