A Methodology for Software Maintenance

A Methodology for Software Maintenance

Macario Polo (Escuela Superior de Informatica, Universidad de Castilla-La Mancha, Spain), Mario Piattini (Escuela Superior de Informatica, Universidad de Castilla-La Mancha, Spain) and Francisco Ruiz (Escuela Superior de Informatica, Universidad de Castilla-La Mancha, Spain)
DOI: 10.4018/978-1-59140-047-9.ch009
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Abstract

Software maintenance is the most expensive stage of the software life cycle. However, most software organizations do not use any methodology for maintenance, although they do use it for new developments. In this article, a methodology for managing the software maintenance process is presented. The methodology defines clearly and rigorously all the activities and tasks to be executed during the process and provides different sets of activities for five different types of maintenance (urgent and non-urgent corrective, perfective, preventive, and adaptive). In order to help in the execution of tasks, some techniques have been defined in the methodology. Also, several activities and tasks for establishing and ending outsourcing relationships are proposed, as well as several metrics to assess the maintainability of databases and their influence on the rest of the Information System. This methodology is being applied by Atos ODS, a multinational organization among whose primary business activities is the outsourcing of software maintenance.

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Table of Contents
Acknowledgments
Macario Polo, Mario Piattini, Francisco Ruiz
Chapter 1
Ned Chapin
This chapter sets out a foundation for the management of software maintenance. The foundation highlights a fundamental for managing software... Sample PDF
Software Maintenance and Organizational Health and Fitness
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Chapter 2
Mira Kajko-Mattsson
Problem management is the dominating process within corrective maintenance. It not only handles software problems but also provides quantitative... Sample PDF
Problem Management within Corrective Maintenance
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Chapter 3
Fabrizio Fioravanti
One of the emerging techniques for managing software project is eXtreme Programming (XP), which surely is changing the way in which we develop and... Sample PDF
The Impact of eXtreme Programming on Maintenance
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Chapter 4
Perdita Stevens
In software design, patterns—that is, structured, named descriptions of good solutions to common problems in context—have become a popular way of... Sample PDF
Patterns in Software Maintenance: Learning from Experience
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Chapter 5
William C. Chu, Chih-Hung Chang, Chih-Wei Lu, Yeh-Ching Chung, Hongji Yang, Bing Qiao, Hewijin Christine Jiau
Software standards are highly recommended because they promise faster and more efficient ways for software development with proven techniques and... Sample PDF
Enhancing Software Maintainability by Unifying and Integrating Standards
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Chapter 6
Lerina Aversano, Gerardo Canfora, Andrea De Lucia
The Internet is an extremely important new technology that is changing the way in which organizations conduct their business and interact with their... Sample PDF
Migrating Legacy System to the Web: A Business Process Reengineering Oriented Approach
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Chapter 7
Norman F. Schneidewind
In order to continue to make progress in software measurement as it pertains to reliability and maintainability, we must shift the emphasis from... Sample PDF
Requirements Risk and Maintainability
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Chapter 8
Harry M. Sneed
This chapter deals with the subject of estimating the costs of software maintenance. It reviews the existing literature on the subject and... Sample PDF
Software Maintenance Cost Estimation
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Chapter 9
Macario Polo, Mario Piattini, Francisco Ruiz
Software maintenance is the most expensive stage of the software life cycle. However, most software organizations do not use any methodology for... Sample PDF
A Methodology for Software Maintenance
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Chapter 10
Francisco Ruiz, Felix Garcia, Mario Piattini, Macario Polo
A Software Engineering Environment (SEE) is quite useful in order to manage the complexity of SM projects, since it can provide the needed services.... Sample PDF
Environment for Managing Software Maintenance Projects
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About the Authors