Metrics for Workflow Design: How an Information Processing View on Business Processes Helps to Make Good Designs

Metrics for Workflow Design: How an Information Processing View on Business Processes Helps to Make Good Designs

Hajo A. Reijers (Technische Universiteit Endhoven, The Netherlands)
Copyright: © 2004 |Pages: 16
DOI: 10.4018/978-1-59140-255-8.ch005
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Abstract

On the way to process automation, an important issue is the definition of the various activities or work tasks within the respective business process. Design decisions on this issue considerably affect business performance. Several guidelines known in the area of workflow management exist, but do not give the inexperienced workflow designer much to hold on to. This chapter introduces a cohesion metric that can be used for the identification of weakly cohesive activities in a workflow design. Also, a heuristic is presented that is based on this cohesion metric to decide between various workflow design alternatives. A theoretical and an empirical evaluation are included in this chapter, both positively supporting the soundness of the metric. The inspiration for the introduced notion is derived from similar cohesion metrics in software engineering.

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Table of Contents
Preface
Keng Siau
Chapter 1
Zoran Stojanovic, Ajantha Dahanayake, Henk Sol
Agile software development methods have been proposed as the way to address the problem of delivering high-quality software on time under constantly... Sample PDF
Agile Development Methods and Component-Orientation: A Review and Analysis
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Chapter 2
Terry Halpin
This chapter provides metamodels for some of the main database modeling notations used in industry. Two Entity Relationship (ER) notations... Sample PDF
Comparing Metamodels for ER, ORM and UML Data Models
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Chapter 3
Zoran Stojanovic, Ajantha Dahanayake, Henk Sol
Components-Based Development (CBD) and Web Services (WS) nowadays are prominent paradigms for implementing and deploying advanced distributed... Sample PDF
An Evaluation Framework for Component-Based and Service-Oriented System Development Methodologies
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Chapter 4
Eladio Dominguez, Angel L. Rubio, María A. Zapata
A clear understanding of the dynamic semantics of languages involved in the representation of behavior is essential for a large and varied audience... Sample PDF
Improving the Understandability of Dynamic Semantics: An Enhanced Metamodel for UML State Machines
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Chapter 5
Hajo A. Reijers
On the way to process automation, an important issue is the definition of the various activities or work tasks within the respective business... Sample PDF
Metrics for Workflow Design: How an Information Processing View on Business Processes Helps to Make Good Designs
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Chapter 6
Jóse Galindo, Angélica Urrutia, Mario Piattini
Some approaches about fuzzy ER/EER model have been published recently. Few of these works study how to relax constraints and other aspects expressed... Sample PDF
Fuzzy Aggregations and Fuzzy Specializations in Eindhoven Fuzzy EER Model
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Chapter 7
George C. Philip
This chapter discusses normalization of relations when the candidate keys of a relation have missing information represented by nulls. The chapter... Sample PDF
Normalization of Relations with Nulls in Candidate Keys: Traditional and Domain Key Normal Forms
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Chapter 8
Ramzi A. Haraty, Nashat Mansour, Bassel A. Daou
Database applications features such as Structured Query Language programming, exception handling, integrity constraints, and table triggers pose... Sample PDF
Regression Test Selection for Database Applications
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Chapter 9
Oscar Dieste, Marcela Genero, Natalia Juristo, Ana M. Moreno
Most development methods need to be adapted before they can be used in a specific development project. This is because each method can be applied to... Sample PDF
An Attempt to Establish a Correspondence between Development Methods and Problem Domains
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Chapter 10
Heikki Topi, V. Ramesh
This study reviews and synthesizes over 15 years of research on human factors issues in conceptual data modeling. In addition to analyzing the... Sample PDF
Toward an Extended Framework for Human Factors Research on Data Modeling
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Chapter 11
Jan L.G. Dietz, Terry Halpin
The Demo Engineering Methodology for Organizations (DEMO) enables business processes of organizations to be modeled at a conceptual level... Sample PDF
Using DEMO and ORM in Concert: A Case Study
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Chapter 12
Wai Y. Mok, David Paper
In this chapter, we model business workflows using Harel’s statecharts. We demonstrate that mapping to statecharts allows one to systematically... Sample PDF
Revisiting Workflow Modeling with Statecharts
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Chapter 13
Akos Ledeczi, Miklos Matoti, Peter Volgyesi
This chapter introduces the concepts and techniques required for developing graphical, domain-specific modeling and program synthesis environments.... Sample PDF
Framework for the Rapid Development of Modeling Environments
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Chapter 14
Kyoung-Il Bae, Soon-Young Huh
Process information sharing is a beneficial tool through which a company can monitor and control its outsourced business process transparently, as... Sample PDF
Federated Process Framework for Transparent Process Monitoring in Business Process Outsourcing
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Chapter 15
Joseph Fong, Hing K. Wong, Anthony Fong
The WWW and its associated distributed information services provide rich world-wide online information services, where objects are linked together... Sample PDF
Online Analytical Mining for Web Access Patterns
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Chapter 16
Roy Gelbard, Israel Spiegler
The research proposes a model for the representation and storage of motion data that enables the communication, storage, and analysis of patterns of... Sample PDF
Modeling Motion: Building Blocks of a Motion Database
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