"It's the Mobility, Stupid": Designing Mobile Government

Abstract

This chapter looks at mobility and the term government to describe in?uencing factors for the process of designing mobile government. A detailed review of perspectives on mobility and a subsequent examination of the government term is given to reach a better understanding of what mobile government can be. Furthermore, four questions are re?ned which are aimed at helping to ?rst justify and assess a possible m-government service and second to classify this service in a given context. By focusing on mobility as a key component of mobile government, the author hopes to aid developers and researchers alike with designing new and better mobile services within the public sector.