A Model for the Analysis of Virtual Teams

Abstract

Presented in this chapter is a model for the analysis of virtual teams. The model is a helpful tool for mapping the different aspects of effective virtual teams and will be explained through several examples from practice. Before the model is introduced, an overview of the main challenges of virtual teams in performing their tasks is presented. There are hardly any technical obstacles for communication and collaboration across geographic boundaries, as these processes are being supported by high-tech collaboration solutions, such as groupware and other collaborative applications. However, these new types of groups create major organizational challenges for both managers and employees. It is the aim of this chapter to give insight into the design and performance of effective (global) virtual teams.