Modeling Verbal Judgements

Modeling Verbal Judgements

Luca Iandoli (University of Napoli Federico II, Italy) and Giuseppe Zollo (University of Napoli Federico II, Italy)
DOI: 10.4018/978-1-59904-313-5.ch013
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Abstract

In the previous chapter we have outlined the basic structure of a verbal model and its main components: Judgments, rules and qualifiers. This chapter proposes a model, called the dual truth model, to represent verbal judgments through fuzzy logic. Furthermore, the dual truth model permits us to examine more in depth and quantitatively assess the vagueness and ambiguity contained in a verbal judgment. An application of the model to the definition of assessment scale for personnel appraisal is also provided.

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Table of Contents
Foreword
Giancarlo Michellone
Acknowledgment
Chapter 1
Luca Iandoli, Giuseppe Zollo
Digital technologies have played an important role in the diffusion of knowledge management (KM). The distinction between hardware and software... Sample PDF
Managing Knowledge in the Cognitive Organization
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Chapter 2
Luca Iandoli, Giuseppe Zollo
Before moving on to a more rigorous and systematic discussion in the following chapters, through diverse suggestions and references, this chapter... Sample PDF
Complexity as a Resource
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Chapter 3
Luca Iandoli, Giuseppe Zollo
Do organizations act? How can we describe collective action? How does such an action come about? The aim of this chapter is to provide the reader... Sample PDF
Organizational Action: Persistence and Change
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Chapter 4
Collective Memory  (pages 56-69)
Luca Iandoli, Giuseppe Zollo
In the previous chapter we focused on the concept of collective action. In the same spirit, this chapter investigates another fundamental component... Sample PDF
Collective Memory
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Chapter 5
Luca Iandoli, Giuseppe Zollo
In this chapter we show that the nature of organizational learning is intrinsically paradoxical. According to the model of organizational memory... Sample PDF
The Paradox of Learning
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Chapter 6
Luca Iandoli, Giuseppe Zollo
In the previous chapters we have introduced and analyzed the concept of organizational memory and examined how artifacts and culture influence... Sample PDF
The Construction of Shared World
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Chapter 7
Luca Iandoli, Giuseppe Zollo
Organizations are systems designed to guarantee the regularity and continuity of collective actions through the standardization of patterns of... Sample PDF
Constructing Explanations
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Chapter 8
Luca Iandoli, Giuseppe Zollo
Through explanatory discourse people apply, construct and explain theories of action and attribute meaning to events and to their own actions and... Sample PDF
Constructing Grey Knowledge
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Chapter 9
Luca Iandoli, Giuseppe Zollo
In this chapter we present a model of organizational learning that ties together the conceptual elements described in Chapters II, III, IV and V... Sample PDF
The Emergence of Organizational Learning
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Chapter 10
Luca Iandoli, Giuseppe Zollo
Beginning with this chapter we will describe a methodological approach to identify, represent and model explanatory discourses. In the first part of... Sample PDF
Eliciting Organizational Discourse
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Chapter 11
Mapping Discourses  (pages 148-158)
Luca Iandoli, Giuseppe Zollo
This chapter deals with the issue of discourse representation. A possible way to represent discourse is by mapping its contents (concepts) and its... Sample PDF
Mapping Discourses
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Chapter 12
Modeling Discourses  (pages 159-177)
Luca Iandoli, Giuseppe Zollo
In this chapter we introduce the concept of verbal model. A verbal model is a mathematical modeling of the variables contained in a discourse and of... Sample PDF
Modeling Discourses
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Chapter 13
Luca Iandoli, Giuseppe Zollo
In the previous chapter we have outlined the basic structure of a verbal model and its main components: Judgments, rules and qualifiers. This... Sample PDF
Modeling Verbal Judgements
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Chapter 14
Modeling Rules  (pages 195-204)
Luca Iandoli, Giuseppe Zollo
In Chapter XII we outlined the basic structure of a verbal model and its main components: Judgments, rules and qualifiers. This chapter illustrates... Sample PDF
Modeling Rules
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Chapter 15
Luca Iandoli, Giuseppe Zollo
In this chapter, through the description of concrete examples drawn from a field study,1 our intention is to provide the reader with a detailed... Sample PDF
The Management of Grey Knowledge Through Causal Maps: A Field Example
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Chapter 16
Luca Iandoli, Giuseppe Zollo
In this book we propose using verbal data such as discourses and speech as input for organizational analysis. One of the main differences between... Sample PDF
Organizational Observers as Agents of Change
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Chapter 17
Luca Iandoli, Giuseppe Zollo
In this chapter we provide several suggestions for managing cognitive work and learning organizations. We underline that managers should pay... Sample PDF
Managing in the Learning Organization
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Chapter 18
Luca Iandoli, Giuseppe Zollo
This chapter is dedicated to identifying future research perspectives for the methodological approach presented in this text. The methodological... Sample PDF
Perspectives for Organizational Inquiry
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Chapter 19
Luca Iandoli, Giuseppe Zollo
This appendix will present a concrete and detailed example of the construction of verbal models through the application of the methodology presented... Sample PDF
The Construction of Verbal Models: Modelling Customer Satisfaction
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Chapter 20
Luca Iandoli, Giuseppe Zollo
In Chapter XVIII we outlined the characteristics of a computational approach to support organizational analysis. Agent-based modeling, one of the... Sample PDF
Organizational Learning and Social Computation
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About the Authors