MLA
Gurau, Calin. "Modelling eCRM Systems with the Unified Modelling Language." Encyclopedia of Multimedia Technology and Networking, edited by Margherita Pagani, IGI Global, 2005, pp. 667-677. https://doi.org/10.4018/978-1-59140-561-0.ch095
APA
Gurau, C. (2005). Modelling eCRM Systems with the Unified Modelling Language. In M. Pagani (Ed.), Encyclopedia of Multimedia Technology and Networking (pp. 667-677). IGI Global. https://doi.org/10.4018/978-1-59140-561-0.ch095
Chicago
Gurau, Calin. "Modelling eCRM Systems with the Unified Modelling Language." In Encyclopedia of Multimedia Technology and Networking, edited by Margherita Pagani, 667-677. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-561-0.ch095
Export Reference