National Environment and Internet Banking Adoption: Comparing Singapore and South AfricaIrwin Brown (University of Cape Town, South Africa), Adrie Stander (University of Cape Town, South Africa), Rudi Hoppe (University of Cape Town, South Africa), Pauline Mugera (University of Cape Town, South Africa) and Paul Newman (University of Cape Town, South Africa)
Copyright © 2005.
27 pages.
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DOI: 10.4018/978-1-59140-468-2.ch014
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MLA
Brown, Irwin, Adrie Stander, Rudi Hoppe, Pauline Mugera and Paul Newman. "National Environment and Internet Banking Adoption: Comparing Singapore and South Africa." Advanced Topics in Global Information Management, Volume 4. IGI Global, 2005. 244-270. Web. 24 May. 2013. doi:10.4018/978-1-59140-468-2.ch014
APA
Brown, I., Stander, A., Hoppe, R., Mugera, P., & Newman, P. (2005). National Environment and Internet Banking Adoption: Comparing Singapore and South Africa. In M. Hunter, & F. Tan (Eds.), Advanced Topics in Global Information Management, Volume 4 (pp. 244-270). Hershey, PA: Idea Group Publishing. doi:10.4018/978-1-59140-468-2.ch014
Chicago
Brown, Irwin, Adrie Stander, Rudi Hoppe, Pauline Mugera and Paul Newman. "National Environment and Internet Banking Adoption: Comparing Singapore and South Africa." In Advanced Topics in Global Information Management, Volume 4, ed. M. Gordon Hunter and Felix B. Tan, 244-270 (2005), accessed May 24, 2013. doi:10.4018/978-1-59140-468-2.ch014
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  | | TopAbstractThe widespread diffusion of the Internet globally has prompted most retail banks to offer Internet banking services. A recent study in Singapore identified attitudinal and perceived behavioral control factors as having an influence on consumer adoption of Internet banking. It is expected that the national environment will also impact this process. The aim of this study, therefore, was to replicate the Singapore study in South Africa, compare the results between the two countries, and explain differences in adoption process in terms of the national environment. The results confirm that attitudinal and perceived behavioral control factors influence adoption in South Africa as in Singapore, but with differences in the number of determinants and the degree of influence of certain determinants. These differences were explained in terms of three environmental dimensions: socio-economic conditions, the state of Internet diffusion, and government information and communication technology (ICT) policies, respectively. TopComplete Chapter List
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Irwin Brown (University of Cape Town, South Africa), Adrie Stander (University of Cape Town, South Africa), Rudi Hoppe (University of Cape Town, South Africa), Pauline Mugera (University of Cape Town, South Africa), Paul Newman (University of Cape Town, South Africa)
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