A New Approach to a Theory of Management: Manage the Real Complex System, Not its Model

A New Approach to a Theory of Management: Manage the Real Complex System, Not its Model

Donald C. Mikulecky (Virginia Commonwealth University Center for the Study of Biological Complexity, USA)
DOI: 10.4018/978-1-61520-668-1.ch005
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An organization is defined by the performance of function which is different from the way the organization is put together by its designers. An example is a business. The organizational chart is a poor way of understanding what actually goes into performing a task. The problem arises because of misunderstanding about to how events are caused. There is not just one type of causality, but there are four distinct kinds leading to closed causal loops. The causal entailment allows us to identify “functional components” that do not correspond to entities in an organizational chart or its accompanying job descriptions. Functional components are defined in a specific context and are destroyed if that context is altered significantly. By comparing a relational analysis of organizational functions with the standard organizational chart and its intent for getting things done, many problems in management can be given an explanation and thereby be solved.
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There must be a reason for the call for new ideas in management theory. That reason lies, at least in part, in the failure of previous attempts to set down such a theory. This chapter will examine the misconceptions that led to those failures and how to proceed naturally using modern ideas resulting from the acknowledgement of those failures. It is significant that we are looking at cybernetics and systems theory for new ideas. Both cybernetics and systems theory have been with us for some time. The infiltration of all aspects of human culture by technology is becoming as much a way of life for our youth as automobiles were in my youth. Thus we are forced to ask whether we are looking in an empty barn for the horses that escaped when the door was left ajar. The answer lies in the semantics that frame the context for interpreting those words.

There are two related areas where progress that has been made can be of great help to us. The first is in philosophy itself. Here we have many contributors to select from, but we can focus on a few who will provide us with the advances we need to cast management theory in a context dictated by these advances. First and foremost is the radical, but useful, idea that the philosophy we have been so enamored with since the 18th century enlightenment may have fallen behind the way we live and do things today. There are a number of ways to approach this need for updated philosophical foundations, but we will focus on three and among them, one in particular. George Lakoff, founder of the field of cognitive linguistics in the 1970’s has provided us with an alternative view of philosophy (Lakoff and Johnson, 1999: Lakoff, 2008) that has come a very long way in a rather short time in the sense that it has been the source of or lends support to new ideas . In fact, much of the philosophical basis for Rosen’s work is given a solid foundation by Lakoff in spite of their having no references to each other’s work. Along with his challenges to traditional philosophy, we have Soros (2006) and earlier, at the University of Chicago where, as we will see, much of this unfolded, Leo Strauss (1964).

It is necessary that this chapter has to be about words and their usage as much as anything else. Language is a prison for us when it comes to new ideas. We are forced to use the language we have and to try to overcome the difficulty that presents to us when we think we understand something in a new way. Therefore, it will be necessary to develop a vocabulary that puts new meaning to old words and to develop a history of the new ideas for their novelty is not in their chronological age, but in their failure to be thoroughly understood over a considerably long period of time. In some perverse way, the moment of history in which we were called upon to try to shed light on the use of cybernetics and systems theory in management theory has made the job considerably easier than it would have been even a relatively short time ago. The reason for this is the context of our current political, commercial and economic status worldwide and, in particular, here in the United States. A good summary of the “crisis” is given by Soros (2008). More will be said about these contextual influences as the ideas are developed.

Let us begin by reintroducing some of the words with which we will be dealing and their commonly accepted meanings. Then we will begin to put those definitions into the context of this narrative, which will be a substantially difficult task due to the many inherent contradictions with which we will be forced to grapple.

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Table of Contents
Frederick Steier
Steven E. Wallis
Chapter 1
Alexander Laszlo, Kathia C. Laszlo
This chapter explores the emerging direction of business strategy as expressed by the theoretical construct of evolutionary advantage. It begins... Sample PDF
Emerging the Evolutionary Corporation in a Sustainable World: Toward a Theory Guided Field of Practice
Chapter 2
Alex Bennet, David Bennet
Every decision-maker has a self-organizing, hierarchical set of theories (and consistent relationship among those theories) that guide their... Sample PDF
Leaders, Decisions, and the Neuro-Knowledge System
Chapter 3
Kurt A. Richardson
This article is an attempt to explore the implications of the emerging science of complexity for the management of organizations. It is not intended... Sample PDF
Exploring the Implications of Complexity Thinking for the Management of Complex Organizations
Chapter 4
Anthony Hodgson
The rational worldview of management science has come to dominate decision theory. This chapter proposes that, despite its evident successes, this... Sample PDF
Decision Integrity and Second Order Cybernetics
Chapter 5
Donald C. Mikulecky
An organization is defined by the performance of function which is different from the way the organization is put together by its designers. An... Sample PDF
A New Approach to a Theory of Management: Manage the Real Complex System, Not its Model
Chapter 6
Holger Schiele, Stefan Krummaker
Case study research has its virtues in theory refinement and theory building. At the same time, this research method is criticized for low validity... Sample PDF
Consortial Benchmarking: Applying an Innovative Industry-Academic Collaborative Case Study Approach in Systemic Management Research
Chapter 7
Marianne W. Lewis
This chapter explores systemic challenges surrounding a highly disruptive type of organizational change—the implementation of advanced manufacturing... Sample PDF
Systemic Paradoxes of Organizational Change: Implementing Advanced Manufacturing Technology
Chapter 8
Mark G. Edwards
Corporate management is facing a world full of transformational challenges. How might theory development contribute to a more transformative vision... Sample PDF
Metatheorising Transformational Management: A Relational Approach
Chapter 9
Steven E. Wallis
From a Kuhnian perspective, a paradigmatic revolution in management science will significantly improve our understanding of the business world and... Sample PDF
The Structure of Theory and the Structure of Scientific Revolutions: What Constitutes an Advance in Theory?
Chapter 10
Gianfranco Minati
In this paper, after recalling some fundamental concepts used in the science of complexity, we focus on theoretical and applicative cases of... Sample PDF
The Dynamic Usage of Models (DYSAM) as a Theoretically-Based Phenomenological Tool for Managing Complexity and as a Research Framework
Chapter 11
Maurice I. Yolles
Knowledge cybernetics is part of complex systems, and a post-normal science approach principally concerned with the development of agents like... Sample PDF
Knowledge Cybernetics: A Metaphor for Post-Normal Science
Chapter 12
Alexander Riegler
Organizations and organisms are both complex systems exposed to evolutionary changes. The authors challenge the perspective of mainstream... Sample PDF
The Arrival of the Fittest: Evolution of Novelty from a Cybernetic Perspective
Chapter 13
Thomas Hansson
It is an unsettled issue between research traditions how we should negotiate the implied rather than acknowledged dispute between individual agency... Sample PDF
Co-Construction of Learning Objects: Management and Structure
Chapter 14
František Capkovic
The Petri nets (PN)-based analytical approach to describing both the single agent behaviour as well as the cooperation of several agents in MAS... Sample PDF
A System Approach to Describing, Analysing and Control of the Behaviour of Agents in MAS
Chapter 15
Kyarash Shahriari
A novel method based on interval analysis is proposed in this work for modeling and response prediction of SISO uncertain switching dynamic systems.... Sample PDF
Identification and Response Prediction of Switching Dynamic Systems Using Interval Analysis
Chapter 16
Nicholas A. Nechval, Konstantin N. Nechval, Maris Purgailis, Uldis Rozevskis
The problem of variable selection is one of the most pervasive model selection problems in statistical applications. Often referred to as the... Sample PDF
Selection of the Best Subset of Variables in Regression and Time Series Models
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