MLA
Gil-Garcia, J. Ramon, and Sharon S. Dawes. "The New York State Web Site: Accommodating Diversity Through a Distributed Management Structure." Case Studies on Digital Government, edited by Bruce Rocheleau, IGI Global, 2007, pp. 230-246. https://doi.org/10.4018/978-1-59904-177-3.ch016
APA
Gil-Garcia, J. R. & Dawes, S. S. (2007). The New York State Web Site: Accommodating Diversity Through a Distributed Management Structure. In B. Rocheleau (Ed.), Case Studies on Digital Government (pp. 230-246). IGI Global. https://doi.org/10.4018/978-1-59904-177-3.ch016
Chicago
Gil-Garcia, J. Ramon, and Sharon S. Dawes. "The New York State Web Site: Accommodating Diversity Through a Distributed Management Structure." In Case Studies on Digital Government, edited by Bruce Rocheleau, 230-246. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59904-177-3.ch016
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