Open Variant Process Models in Supply Chains

Open Variant Process Models in Supply Chains

C. Engelhardt-Nowitzki (University of Leoben, Austria)
Copyright: © 2007 |Pages: 29
DOI: 10.4018/978-1-59904-039-4.ch004
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The following chapter will elaborate on complexity in supply chains and the implications on supply chain design. It investigates the specific requirements of supply chain processes in terms of flexibility versus standardization, evaluating the feasibility of designing, customizing, assessing, and improving logistics processes within a framework provided by process reference models. Mass customization and, in particular, the configuration approach developed by Winter for financial services will be discussed for their applicability for reducing complexity in a process environment. Process reference frameworks will be used as elements of an “open variant process model”. The Supply Chain Operations Reference (SCOR) model defined by the Supply Chain Council as the major cross-industry standard for supply chain management will be discussed for its usefulness and shortcomings in “process mass customization”, with a focus on systems implementation.

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Table of Contents
Franz Wotawa
Chapter 1
M. Heiskala
Configurable products are an important way to achieve mass customization. A configurable product is designed once, and this design is used... Sample PDF
Mass Customization with Configurable Products and Configurators: A Review of Benefits and Challenges
Chapter 2
J. Arana
This chapter attempts to present an alternative for product modeling based on applied research activities. The model proposed is based on a concept... Sample PDF
Product Modeling and Configuration Experiences
Chapter 3
T. Petersen
This chapter reviews how mass customisation and product configuration can benefit engineer-to-order companies. The relevant main literature in the... Sample PDF
Product Configuration in ETO Companies
Chapter 4
C. Engelhardt-Nowitzki
The following chapter will elaborate on complexity in supply chains and the implications on supply chain design. It investigates the specific... Sample PDF
Open Variant Process Models in Supply Chains
Chapter 5
Y. Zhang
This chapter presents an associative classification-based recommendation system to support online customer decision-making when facing a huge amount... Sample PDF
An Associative Classification-Based Recommendation System for Personalization in B2C E-Commerce Applications
Chapter 6
A. Felfernig
Selling financial services requires deep knowledge about the product domain as well as about potential wishes and needs of customers. In this... Sample PDF
Knowledge-Based Recommender Technologies Supporting the Interactive Selling of Financial Services
Chapter 7
R. Jardim-Goncalves
This chapter proposes a standard-based framework to assist industrial organizations to develop interoperability in mass customization Information... Sample PDF
Developing Interoperability in Mass Customization Information Systems
Chapter 8
M. Ghiassi, C. Spera
This chapter presents a Web-enabled, agent-based information system model to support mass-customized markets. We present a distributed, real-time... Sample PDF
An Agent-Based Information Technology Architecture for Mass Customized Markets
Chapter 9
S. Saghiri
Concentrating on the role of supply chain decoupling point, this chapter introduces different levels of customisation and mass operations and three... Sample PDF
Critical Role of Supply Chain Decoupling Point in Mass Customisation from Its Upstream and Downstream Information Systems Point of View
Chapter 10
M. Ionita, P. America, D. Hammer
Mass customization is a business strategy that aims at satisfying, in a timely and cost-effective manner, the various needs of different customers.... Sample PDF
From Strategy Definition to Product Derivation Using a Scenario-Based Architecting Approach
Chapter 11
D. Jannach
This chapter gives an overview on these current and future research issues in the domain of knowledge-based configuration technology, and thus... Sample PDF
Research Issues in Knowledge-Based Configuration
Chapter 12
D. Kardaras, B. Karakostas
This chapter draws on the theory of fuzzy cognitive maps (FCM) to propose a modelling approach for mass customisation (MC) of services. The proposed... Sample PDF
Mass Customisation of Services and Processes Based on Fuzzy Cognitive Maps
Chapter 13
T. Sakao, Y. Shimomura, A. Simboli, A. Raggi
This chapter introduces a new concept, value customization, to increase the level of customer satisfaction. It presents methodologies and practice... Sample PDF
Applying Service CAD System to Value Customization
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