MLA
Penttinen, Esko, and Timo Saarinen. "Opportunities and Challenges for B2B Manufacturing Firms: Moving from Products to Services-Case SKF." Electronic Commerce: Concepts, Methodologies, Tools, and Applications, edited by Annie Becker, IGI Global, 2008, pp. 1664-1671. https://doi.org/10.4018/978-1-59904-943-4.ch130
APA
Penttinen, E. & Saarinen, T. (2008). Opportunities and Challenges for B2B Manufacturing Firms: Moving from Products to Services-Case SKF. In A. Becker (Ed.), Electronic Commerce: Concepts, Methodologies, Tools, and Applications (pp. 1664-1671). IGI Global. https://doi.org/10.4018/978-1-59904-943-4.ch130
Chicago
Penttinen, Esko, and Timo Saarinen. "Opportunities and Challenges for B2B Manufacturing Firms: Moving from Products to Services-Case SKF." In Electronic Commerce: Concepts, Methodologies, Tools, and Applications, edited by Annie Becker, 1664-1671. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-943-4.ch130
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