MLA
Sarmento, Anabela. "The Organizational Context in the Use of a Workflow System." Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2005, pp. 2821-2825. https://doi.org/10.4018/978-1-59140-553-5.ch501
APA
Sarmento, A. (2005). The Organizational Context in the Use of a Workflow System. In M. Khosrow-Pour, D.B.A. (Ed.), Encyclopedia of Information Science and Technology, First Edition (pp. 2821-2825). IGI Global. https://doi.org/10.4018/978-1-59140-553-5.ch501
Chicago
Sarmento, Anabela. "The Organizational Context in the Use of a Workflow System." In Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., 2821-2825. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-553-5.ch501
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