This chapter examines the use of computer chat technologies for virtual team meetings. The use of geographically dispersed (i.e., virtual) teams is a growing phenomenon in modern organizations. Although a variety of information and communication technologies (ICTs) have been used to conduct virtual team meetings, one technology, synchronous computer chat, has not been exploited to its fullest potential. This chapter discusses some of research findings related to effective virtual teams and examines some structural features of chat as they relate to virtual meetings. Based on these characteristics, I offer tips for using chat as an effective tool for distant collaboration.
Complete Chapter List
Gaby Anne Wildenbos, Yuichi Washida
David B. Nieborg
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Kris M. Markman
Tracy L.M. Kennedy
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