Planning for Information Technology in the Public Sector

Planning for Information Technology in the Public Sector

Bruce Rocheleau (Northern Illinois University, USA)
Copyright: © 2006 |Pages: 33
DOI: 10.4018/978-1-59140-807-9.ch002
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Abstract

Experts agree that formal strategic IT plans should not only be done, but they should alsobe revised regularly at least on a yearly basis (Barrett & Greene, 2001). Reed (2003) citesdata from the Government Performance Project that high-performing governments tendto update their plans one or more times during a year. Raumer (2001) points out that withthe cutbacks in governmental budgets, IT projects are no longer rubber stamped but mustmake their business case and argues that the strategic planning process is needed to setsound priorities. The term business case refers to a case based on solid business reasonssuch as increased revenues and/or decreased costs that are expected to improve theeffectiveness and efficiency of the organization and may be contrasted with changes fornon-business reasons such as for prestige and “keeping up with technology.” Failureto plan adequately has led to serious problems. For example, Ward (2003) has argued thatorganizations must plan their intranets or the intranets will die. He cites examples ofintranets that have failed and have to be restructured frequently because they were done“on a whim” of management with no clear direction and became political “footballs.”In this chapter, I discuss the key issues and problems encountered in planning forinformation technology. In particular, I will focus on the logic behind prescriptions to doplanning and the challenges and complexities that occur in planning for IT. I also seekto explain why planning is often not done at all or not done according to the recommen-dations laid out by experts.

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Table of Contents
Acknowledgment
Chapter 1
Bruce Rocheleau
Information managers need to be aware of the fact that managing IT in the public sectorpresents different challenges than those faced in the private... Sample PDF
Public and Private Information Systems: How Are They Similar? How Are They Different
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Chapter 2
Bruce Rocheleau
Experts agree that formal strategic IT plans should not only be done, but they should alsobe revised regularly at least on a yearly basis (Barrett &... Sample PDF
Planning for Information Technology in the Public Sector
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Chapter 3
Bruce Rocheleau
Over the past 15 years, the nature of procurement of information technology hasundergone radical change in government. These changes are due to the... Sample PDF
Procuring Information Technology for Government
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Chapter 4
Bruce Rocheleau
Information systems have become an important concern of generalist managers ingovernmental organizations and public managers need to learn how to... Sample PDF
Prescriptions for IT in Government: How Do We Know What Works Best?
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Chapter 5
Electric Government  (pages 128-176)
Bruce Rocheleau
Electronic government (e-government) has become a primary focus of informationmanagement for governmental officials as well as IT staff. In this... Sample PDF
Electric Government
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Chapter 6
Bruce Rocheleau
The underlying premise of this chapter is that information is power and consequentlyinformation management is inherently political. Information... Sample PDF
Politics, Leadership, and Information Technology
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Chapter 7
Bruce Rocheleau
The development of information technology creates many new opportunities for orga-nizations to acquire and disseminate knowledge and skills among... Sample PDF
Information Technology, Training, and Organizational Learning
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Chapter 8
Bruce Rocheleau
There are many ethical and legal issues raised by the growing of electronic informationmanagement and there is a growing literature on the... Sample PDF
Information Management and Ethical Issues in Government
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Chapter 9
Bruce Rocheleau
It is important to evaluate information technology because if you don’t assess resultsfrom IT, research (e.g., Markus et al., 2000, p. 255) shows... Sample PDF
Evaluation and Information Technology
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Chapter 10
Bruce Rocheleau
There are many reasons why today’s computerized information systems can achievemore sharing in government than ever before. Over the last decade, an... Sample PDF
Governments and IT Sharing
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Chapter 11
Bruce Rocheleau
Over the past two decades, there has been an unabated demand for more accountabilityfrom public organizations. The term “accountability” is employed... Sample PDF
Information Technology, Accountability, and Information Stewardship
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About the Author