A complete enterprise portal solution should provide all users personalized, convenient, and secure access to everything needed to perform their tasks or job functions. The SAP portal platform provides a single point of access to a variety of information sources in an organization and enables personalization of this content based on the user’s classification. Content is provided in the portal client through a standard browser on the end user desktop, without a need to install any additional components. This article reviews the SAP portal offering and discusses issues around the design and delivery of portal technology. In particular, the public sector environment will be discussed with analysis of the employee portal for the State of Louisiana.