MLA
Romano Jr., Nicholas C., and Jerry Fjermestad. "Privacy and Security in the Age of Electronic Customer Relationship Management." Strategic Information Systems: Concepts, Methodologies, Tools, and Applications, edited by M. Gordon Hunter, IGI Global, 2010, pp. 2365-2386. https://doi.org/10.4018/978-1-60566-677-8.ch150
APA
Romano Jr., N. C. & Fjermestad, J. (2010). Privacy and Security in the Age of Electronic Customer Relationship Management. In M. Hunter (Ed.), Strategic Information Systems: Concepts, Methodologies, Tools, and Applications (pp. 2365-2386). IGI Global. https://doi.org/10.4018/978-1-60566-677-8.ch150
Chicago
Romano Jr., Nicholas C., and Jerry Fjermestad. "Privacy and Security in the Age of Electronic Customer Relationship Management." In Strategic Information Systems: Concepts, Methodologies, Tools, and Applications, edited by M. Gordon Hunter, 2365-2386. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-677-8.ch150
Export Reference