MLA
Jalonen, Katariina, et al. "Problems, Their Causes and Effects in the Use of Information Systems: A Case of a Scientific Library." Cases on the Human Side of Information Technology, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2006, pp. 274-288. https://doi.org/10.4018/978-1-59904-405-7.ch018
APA
Jalonen, K., Kirveennummi, M., & Torvinen, V. (2006). Problems, Their Causes and Effects in the Use of Information Systems: A Case of a Scientific Library. In M. Khosrow-Pour, D.B.A. (Ed.), Cases on the Human Side of Information Technology (pp. 274-288). IGI Global. https://doi.org/10.4018/978-1-59904-405-7.ch018
Chicago
Jalonen, Katariina, Mika Kirveennummi, and Vesa Torvinen. "Problems, Their Causes and Effects in the Use of Information Systems: A Case of a Scientific Library." In Cases on the Human Side of Information Technology, edited by Mehdi Khosrow-Pour, D.B.A., 274-288. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59904-405-7.ch018
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