Professionalism and Ethics: Is Education the Bridge?

Professionalism and Ethics: Is Education the Bridge?

Zeenath Reza Khan (University of Wollongong in Dubai, UAE), Ghassan al-Qaimari (Fujairah College, UAE) and Stephen D. Samuel (Mittal Steels (IT Services), UAE)
DOI: 10.4018/978-1-59904-114-8.ch010
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Abstract

In today’s fast-paced world, where more and more emphasis is being placed on ethics and ethical behavior in the workplace, the IT industry remains such an area where little or no evidence has been presented to sustain claims by employees on whether preconceived notions of ethics lead to professionalism among employees. To this effect, this chapter tests the knowledge of IT professionals on ethical issues such as usage of e-mail, net surfing, net privacy, copyrights, and others as recognized by professional societies such as Association of Computing Machinery (ACM), Institute of Electronics and Electrical Engineers (IEEE), and Australian Computer Society (ACS). The study further investigates the root cause of unethical behavior at workplaces as pre-knowledge, or knowledge gained through high school and university education. The chapter follows a grounded surveying approach to find out students’ extent of awareness towards ethical issues such as cheating, plagiarism, fabrication, software piracy, misusing the telephone, or Internet access; thus correlating the findings to suggest causality between “student education and consciousness of ethical issues” to the “awareness of ethical issues among future IT professionals.” Among others, the chapter also proposes suggestions to school and university curricula to include subjects that highlight ethical issues in the workplace.

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Table of Contents
Preface
Glenn R. Lowry, Rodney L. Turner
Acknowledgment
Glenn R. Lowry, Rodney L. Turner
Chapter 1
Glenn R. Lowry, Rodney L. Turner, Julie Fisher
This chapter presents a dynamic structural model of the relative contribution and importance of education and skills required of information systems... Sample PDF
A Dynamic Structural Model of Education and Skills Requirements for Careers in Information Systems: Perspectives Across Gender and Time
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Chapter 2
Eileen M. Trauth
In this chapter we consider the educational needs of the globally diverse information technology (IT) sector and a curriculum that has been... Sample PDF
Leveraging Diversity in Information Systems and Technology Education in the Global Workplace
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Chapter 3
Mike Metcalfe
This chapter is about identifying a distinct core competency for information systems (IS) academics. The author is concerned that, while many would... Sample PDF
Critique: Information Systems Academics' Core Competency?
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Chapter 4
Ravi Seethamraju
An integrated view of business and multidisciplinary perspectives are considered essential for business graduates in today’s workplace. Recognizing... Sample PDF
Enterprise Systems Software in the Business Curriculum: Aligning Curriculum with Industry Requirements
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Chapter 5
Ita Richardson, Sarah Moore, Alan Malone
In the dynamic global economy that exists today the operation and structure of organisations have had to adapt to the reality of the information... Sample PDF
Globalising Software Development in the Local Classroom
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Chapter 6
Briga Hynes
Change in the structure and profile of the industrial base in Ireland emphasises the importance of the small firm sector in certain growth sectors.... Sample PDF
Creating an Entrepreneurial Mindset: Getting the Process Right for Information and Communication Technology Students
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Chapter 7
Krassie Petrova
This chapter presents the design and results of a study that focuses on students as stakeholders in the education process. A general framework based... Sample PDF
Chapter VII Curriculum Change and Alignment with Industry: The Student Perspective
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Chapter 8
Jocelyn Armarego
A review of studies of practitioners of software development reveals a depth of mismatch between their needs and formal education. The conclusion to... Sample PDF
Aligning Learning with Industry Requirements
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Chapter 9
Ala M. Abu-Samaha
This chapter aims to articulate the concerns and issues surrounding the relevance of computing programmes of higher education institutes in Jordan... Sample PDF
Relevance of Computing Programmes to Industry Needs in Jordan's Higher Education Institutes
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Chapter 10
Zeenath Reza Khan, Ghassan al-Qaimari, Stephen D. Samuel
In today’s fast-paced world, where more and more emphasis is being placed on ethics and ethical behavior in the workplace, the IT industry remains... Sample PDF
Professionalism and Ethics: Is Education the Bridge?
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Chapter 11
Phil Carter
This chapter provides an overview of usability and reflects on a number of years of experience in a usability lab. Over this time, an approach to... Sample PDF
Experiential Group Learning for Developing Competencies in Usability Practice
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Chapter 12
Mark Conway
Several thousand universities worldwide participate in industry-academic partnerships as a way to expose their students to “real-world” issues and... Sample PDF
Industry-Academic Partnerships in Information Systems Education
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Chapter 13
Tom O’Kane
Research collaborations between industry and the academic community are now commonplace and continuing to flourish. While both entities are involved... Sample PDF
Industry-University Collaborations in Research for Information Systems: An Exploratory Study of a Management Model
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Chapter 14
Theresa M. Vitolo
Teaching ethics is not about teaching right versus wrong, but is about teaching informed discernment, conscientious decision making, and balanced... Sample PDF
Ethics for the Graduating Class: Issues, Needs, and Approaches
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Chapter 15
Kathy Lynch, Julie Fisher
Over the last 100 years, technological advances have changed our lives in our homes and society and have continually impacted on the way we work... Sample PDF
Tomorrow's Workforce Today: What is Required by Information Systems Graduates to Work in a Collaborative Information Systems Workplace?
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Chapter 16
Youcef Baghdadi
This chapter introduces the concept-oriented course architecture (COCA); an architecture that utilizes IS concept as a fundamental building block to... Sample PDF
COCA: Concept-Oriented Course Architecture Towards a Methodology for Designing and Teaching Information System Courses
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Chapter 17
Yanqing Duan, Daoliang Li
This chapter describes an empirical study that aimed to collect UK small business managers’ views on the importance of staff skills in supporting... Sample PDF
Enhancing the Employability of ICT Students with Hybrid Skills: Insights from a UK Survey with Small Business Managers
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Chapter 18
Paul Hawking
In the 1990s there was considerable growth in implementations of enterprise resource planning (ERP) systems. Companies expected these systems to... Sample PDF
Teaching Business Intelligence in Higher Education
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About the Contributors