IT Project Managers' Perceptions and Use of Virtual Team Technologies

IT Project Managers' Perceptions and Use of Virtual Team Technologies

Catherine M. Beise (Salisbury University, USA), Fred Niederman (Saint Louis University, USA) and Herb Mattord (Kennesaw State University, USA)
Copyright: © 2006 |Pages: 19
DOI: 10.4018/978-1-59140-929-8.ch002
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This chapter presents the results of a case study pertaining to the use of information and communication media to support a range of project management tasks. A variety of electronic communication tools have evolved to support collaborative work and virtual teams. Few of these tools have focused specifically on the needs of project managers. In an effort to learn how practicing IT project managers employ these tools, data were collected at a North American Fortune 500 industrial company via interviews with IT project managers regarding their use and perceptions of electronic media within the context of their work on project teams. In this study, “virtual” describes the extent to which communication is electronic rather than the extent to which team members are geographically separated. Although the number of respondents was limited, the richness of the data collected leads to the conclusion that successful project managers and teams become skilled at adapting a variety of existing communication technologies to match the project task or process, the receiver, their own role as sender, and the content of the message. Groupware designers and developers need to better understand project management methods and best practices in order to provide better tools for practitioners, particularly as organizations expand globally and increasingly outsource various functions of their IT development and operations.

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Table of Contents
Mehdi Khosrow-Pour
Chapter 1
Hayward P. Andres
Organizations are faced with increasing costs needed to train employees in today’s high technology environment. Educators are also striving to... Sample PDF
Multimedia Impact on Human Cognition
Chapter 2
Catherine M. Beise, Fred Niederman, Herb Mattord
This chapter presents the results of a case study pertaining to the use of information and communication media to support a range of project... Sample PDF
IT Project Managers' Perceptions and Use of Virtual Team Technologies
Chapter 3
Zhensen Huang, Aryya Gangopadhyay
Information sharing is a major strategy to counteract the amplification of demand fluctuation going up the supply chain, known as the bullwhip... Sample PDF
Information Sharing in Supply Chain Management with Demand Uncertainty
Chapter 4
Terry A. Byrd, Bruce R. Lewis, Douglas E. Turner
The knowledge and skills of information technology (IT) personnel have become of critical importance as the strategic value of IT in modern... Sample PDF
The Impact of IT Personnel Skills on IS Infrastructure and Competitive IS
Chapter 5
Grover S. Kearns
A majority of CEOs have experienced failed information technology (IT) investments. While such investments have the potential for providing... Sample PDF
A Socio-Technical Heuristic for Analysis of IT Investments: Results from Two Case Studies
Chapter 6
Ron Landi, Mahesh S. Raisinghani
Deregulation and liberalization of the telecommunications markets has led to tough international competition. This chapter presents well-established... Sample PDF
Global Service Provider Strategies and Networking Alternatives…
Chapter 7
Fiona F. Nah, Xin Tan, Soon E. Teh
Despite huge investments made by organizations in ERP implementation, maintenance, and user training, ERP implementation failures and less than... Sample PDF
Toward a Greater Understanding of End-Users' Acceptance of ERP Systems
Chapter 8
Sherry D. Ryan, Michael S. Gates
Researchers have attempted to augment the traditional cost/benefit analysis model used in the IT decision process. However, frequently social... Sample PDF
Inclusion of Social Subsystem Issues in IT Investment Decisions: An Empirical Assessment
Chapter 9
Fred Niederman, Mary Sumner
This chapter contrasts attitudes and attributes of current and former positions of IT professionals who have changed jobs within the IT field. It... Sample PDF
Effect of Tasks, Salaries, and Shocks on Job Satisfaction Among MIS Professionals
Chapter 10
Toru Sakaguchi, Stefan G. Nicovich, C. Clay Dibrell
With increased global competitive pressures, companies operating in these competitive environments are not only looking to their distribution... Sample PDF
Empirical Evaluation of an Integrated Supply Chain Model for Small and Medium Sized Firms
Chapter 11
W. A. Taylor, G. H. Wright
Knowledge sharing in public services has not yet received much attention in the research literature. This chapter investigates knowledge sharing in... Sample PDF
Identifying and Managing the Enablers of Knowledge Sharing
Chapter 12
Evan W. Duggan
After years of research and experimentation with information systems building, delivering high-quality systems remains a largely elusive objective.... Sample PDF
Tranquilizing the Werewolf that Attack Information Systems Quality
Chapter 13
Irwin T.J. Brown
Strategic information systems planning (SISP) has been and continues to be a key concern to information systems managers, and much research effort... Sample PDF
Testing and Extending Theory in Strategic Information Systems Planning Through Literature Analysis
Chapter 14
Hamid R. Ahadi
This study examines organizational factors that affect the implementation of business process reengineering (BPR) when applying two specific... Sample PDF
Business Process Reengineering: The Role of Organizational Enablers and the Imact of Information Technology
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