Quality of Experience for Video Services

Quality of Experience for Video Services

Marcio Nieblas Zapater (Escola Politécnica da Universidade de São Paulo, Brazil) and Graça Bressan (Escola Politécnica da Universidade de São Paulo, Brazil)
DOI: 10.4018/978-1-59904-820-8.ch010
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This chapter discusses the quality assurance of multimedia services over IP networks from the end user standpoint and introduces the concept of quality of experience (QoE). The discussion of quality assurance includes aspects that range from the network and application layers to the end user perspective. The focus of the discussion presented in this chapter is oriented to the video services delivery that can be considered a significant evolution of services providers’ portfolio. This chapter presents quality requirements for video and TV services and performance measures that focuses on the quality perceived by the end user. This approach is broader than that oriented to quality of service (QoS), which focuses on the performance measures from the network perspective. QoE takes into account how well a service meet customers goals and expectations rather than focusing only on the network performance.
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Quality Of Service (Qos) And Quality Of Experience (Qoe)

The term quality of service (QoS) is broadly used today and it is commonly associated to broadband, wireless, and multimedia services that are IP-based. Networks and systems are gradually being designed in consideration of end-to-end performance required by user applications.

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List of Reviewers
Table of Contents
Abbas Jamalipour
Nicola Cranley , Liam Murphy
Chapter 1
Ronan Skehill, William Kent, Dorel Picovici, Michael Barry, Sean McGrath
This chapter introduces quality of service in multi-access wireless networks. Specifically it demonstrates how QoS is implemented in IEEE 802.11 and... Sample PDF
Evaluating QoS in a Multi-Access Wireless Network
Chapter 2
Dirk Staehle, Andreas Mäder
This chapter gives an overview of the background and functionality of the high speed downlink packet access (HSDPA), and provides insights into the... Sample PDF
Radio Resource Management Strategies for HSDPA-Enhanced UMTS Networks
Chapter 3
Nidal Nasser, Tarek Bejaoui
Major research challenges in the next generation of wireless networks include the provisioning of worldwide seamless mobility across heterogeneous... Sample PDF
Handoff Management in Next Generation Wireless Networks
Chapter 4
Ming Li, Roberto Riggio, Francesco De Pellegrini, Imrich Chlamtac
This chapter provides a comprehensive review of the architectures, algorithms, and protocols in the topic of resource management in IEEE... Sample PDF
Resource Management in IEEE 802.11 Based Wireless Networks
Chapter 5
Anna Sfairopoulou, Carlos Macián, Boris Bellalta
Network Technologies and Strategies (NeTS) Research Group, Universitat Pompeu Fabra, SpainThis chapter introduces the problems caused to voice over... Sample PDF
Adaptive Codec Selection for VoIP in Multi-Rate WLANs
Chapter 6
Michael M. Markou, Christos G. Panayiotou
This chapter introduces the network buffer control techniques as a mean to provide QoS. This problem has been extensively studied in the context of... Sample PDF
Buffer Control Techniques for QoS Provisioning in Wireless Networks
Chapter 7
Gabriel-Miro Muntean, Janet Adams
Wireless networks are becoming a part of everyday life for many people. When a mobile device has wireless LAN capability, multimedia content can be... Sample PDF
Power Saving in Wireless Multimedia Streaming to Mobile Devices
Chapter 8
Jose Luis Jodra, Fidel Liberal, Begoña Blanco Jauregi
This chapter introduces the principal characteristics of MANETs and shows how these particularities may affect both QoS conditions and QoS... Sample PDF
Multimedia Services Provision in MANETs
Chapter 9
Andrej Kos, Mojca Volk, Janez Bester
Commonly understood as the next generation networks (NGN), a composite environment of proven telecommunications and Internet-oriented mechanisms has... Sample PDF
Quality Assurance in the IMS-Based NGN Environment
Chapter 10
Marcio Nieblas Zapater, Graça Bressan
This chapter discusses the quality assurance of multimedia services over IP networks from the end user standpoint and introduces the concept of... Sample PDF
Quality of Experience for Video Services
Chapter 11
Dorel Picovici, John Nelson
Perceptual voice quality measurement can be defined as an objective quantification of an overall impression of the perceived stimulus. An... Sample PDF
Perceptual Voice Quality Measurements for Wireless Networks
Chapter 12
Tacha Serif, Gheorghita Ghinea
This chapter describes an investigation exploring user experiences of accessing streamed multimedia content, when that content is tailored according... Sample PDF
Enhancing the Multimedia Tour Guide Experience: Transmission Tailoring Based on Content, Location, and Device Type
Chapter 13
Harilaos Koumaras, Fidel Liberal, Lingfen Sun
The concept of PQoS, although in general it deals with the user satisfaction with a specific delivered/ requested service, is in practice... Sample PDF
PQoS Assessment Methods for Multimedia Services
Chapter 14
Peifang Zhang, Scott Jordan
Emerging wideband code division multiple access (WCDMA) data services will likely require resource allocation to ensure that throughput targets are... Sample PDF
Scheduling and Access Control for Wireless Connections with Throughput Guarantees
Chapter 15
Paolo Chini, Giovanni Giambene, Snezana Hadzic
Nowadays there is an increasing need of broadband communication anytime, anywhere for users that expect to receive multimedia services with support... Sample PDF
Broadband Satellite Multimedia Networks
Chapter 16
Panagiotis Papadimitriou, Vassilis Tsaoussidis
An increasing demand for multimedia data delivery coupled with reliance in best-effort networks, such as the Internet, has spurred interest on... Sample PDF
End-to-End Support for Multimedia QoS in the Internet
Chapter 17
Tarek Bejaoui, Nidal Nasser
This chapter introduces the cross layer design for resource allocation over multimedia wireless networks. Conventional layered packet scheduling and... Sample PDF
Cross-Layer Radio Resource Management Protocols for QoS Provisioning in Multimedia Wireless Networks
Chapter 18
Gürkan Gür, Suzan Bayhan, Fatih Alagöz
This chapter introduces the QoS issues and support in transport protocols for wireless multimedia transmission. After an overview of the transport... Sample PDF
Transport Protocols and QoS for Wireless Multimedia
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