Quality of Knowledge in Virtual Entities

Quality of Knowledge in Virtual Entities

Cesar Analide (University of Minho, Portugal), Paulo Novais (University of Minho, Portugal), José Machado (University of Minho, Portugal) and José Neves (University of Minho, Portugal)
DOI: 10.4018/978-1-59904-933-5.ch016
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The work done by some authors in the fields of computer science, artificial intelligence, and multi-agent systems foresees an approximation of these disciplines and those of the social sciences, namely, in the areas of anthropology, sociology, and psychology. Much of this work has been done in terms of the humanization of the behavior of virtual entities by expressing human-like feelings and emotions. Some authors (e.g., Ortony, Clore & Collins, 1988; Picard, 1997) suggest lines of action considering ways to assign emotions to machines. Attitudes like cooperation, competition, socialization, and trust are explored in many different areas (Arthur, 1994; Challet & Zhang, 1998; Novais et al., 2004). Other authors (e.g., Bazzan et al., 2000; Castelfranchi, Rosis & Falcone, 1997) recognize the importance of modeling virtual entity mental states in an anthropopathic way. Indeed, an important motivation to the development of this project comes from the author’s work with artificial intelligence in the area of knowledge representation and reasoning, in terms of an extension to the language of logic programming, that is, the Extended Logic Programming (Alferes, Pereira & Przymusinski, 1998; Neves, 1984). On the other hand, the use of null values to deal with imperfect knowledge (Gelfond, 1994; Traylor & Gelfond, 1993) and the enforcement of exceptions to characterize the behavior of intelligent systems (Analide, 2004) is another justification for the adoption of these formalisms in this knowledge arena. Knowledge representation, as a way to describe the real world based on mechanical, logical, or other means, will always be a function of the systems ability to describe the existent knowledge and their associated reasoning mechanisms. Indeed, in the conception of a knowledge representation system, it must be taken into attention different instances of knowledge.

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