IT/IS Readiness Maturity ModelMustafa Alshawi (University of Salford, UK) and Hafez Salleh (University of Malaya, Malaysia)
Copyright © 2012.
14 pages.
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DOI: 10.4018/978-1-61350-311-9.ch001
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MLA
Alshawi, Mustafa and Hafez Salleh. "IT/IS Readiness Maturity Model." Cases on E-Readiness and Information Systems Management in Organizations: Tools for Maximizing Strategic Alignment. IGI Global, 2012. 1-14. Web. 19 Jun. 2013. doi:10.4018/978-1-61350-311-9.ch001
APA
Alshawi, M., & Salleh, H. (2012). IT/IS Readiness Maturity Model. In M. Alshawi, & M. Arif (Eds.), Cases on E-Readiness and Information Systems Management in Organizations: Tools for Maximizing Strategic Alignment (pp. 1-14). Hershey, PA: Business Science Reference. doi:10.4018/978-1-61350-311-9.ch001
Chicago
Alshawi, Mustafa and Hafez Salleh. "IT/IS Readiness Maturity Model." In Cases on E-Readiness and Information Systems Management in Organizations: Tools for Maximizing Strategic Alignment, ed. Mustafa Alshawi and Mohammed Arif, 1-14 (2012), accessed June 19, 2013. doi:10.4018/978-1-61350-311-9.ch001
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  | | TopAbstractThis chapter explains the concept of an IT/IS readiness maturity model including particular requirements in terms of four domains, embracing nine attributes: IT infrastructure (top management perception, systems and communication), people (skills, roles and responsibility of IT staff, user involvement), process, and work environment (organization behaviour, IT department, leadership). Each of the attributes consists of 14 factors: top management perception (drivers, systems requirements definition), systems and communication (focus, network communication), skills (type of skills, capability building), roles and responsibility of IT staff (position of IT/IS heads, roles of IT staff), user involvement, process (practices), organizational behaviour (characteristics), IT policy (control of IT/IS activities), and leadership (communication, participation). The following section describes the concept of readiness and maturity, the resources used for element extraction/adoption and the description of the model. TopDescription Of ModelThe Purpose of IT/IS Readiness Model- A.
The model is intended to be used prior to IS/IT project implementation - B.
The model is a holistic in nature and focuses on soft issues which embrace all the key organizational elements such as IS/IT, people, business processes and work environment. - C.
The model adopts the maturity-level techniques to facilitate the measurement of the “Readiness Gap”, i.e. the gap between the current and the required state of readiness, prior to the implementation of a selected IS/IT project. - D.
Each maturity level provides guidelines for managers to improve the readiness status and progress through the maturity levels.
The proposed model is a maturity model composed of six progressive stages of maturity that an organization can achieve in their investment and implementation of IT/IS. These maturity stages are cumulative; which means, in order to get a higher position in the maturity stages, the organization must comply with the pre-ordained requirements for that stage (in addition to those for all the lower stages). TopComplete Chapter List
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Reset | 1. |
Mustafa Alshawi (University of Salford, UK), Hafez Salleh (University of Malaya, Malaysia)
This chapter explains the concept of an IT/IS readiness maturity model including particular requirements in terms of four domains, embracing nine attributes: IT infr...
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| 2. |
Eric Lou (University of Salford, UK), Hafez Salleh (University of Malaya, Malaysia)
Higher education sector is notorious for lagging behind the industrial sector in the application of IT/IS systems and infrastructure. This chapter presents the appli...
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| 3. |
Hafez Salleh (University of Malaya, Malaysia)
Construction sector is unique in a way because more than 90% companies are Small and Medium Sized Enterprise (SME). This chapter presents a case study of a construct...
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| 4. |
Hafez Salleh (University of Malaya, Malaysia), Eric Lou (University of Salford, UK)
This chapter provides the IT readiness assessment for before and after scenarios of IT systems implementation in a construction consultancy company providing multi-d...
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| 5. |
Yasser Al Saleh (University of Salford, UK), Eric Lou (University of Salford, UK)
This chapter presents the case of a bank that was established in late 1973 by an initiative from the Government, as a joint venture between the Ministry of Finance,...
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| 6. |
Yasser Al Saleh (University of Salford, UK), Mohammed Arif (University of Salford, UK)
This case study revolves around a governmental public service institution, which receives public and government money that it invests. There were several challenges...
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| 7. |
David Rehak (VSB – Technical University of Ostrava, Czech Republic), Monika Grasseova (University of Defence, Czech Republic)
The chapter is focused mainly on assessing the factors of the external environment in the area of security of information systems in the organization through SWOT an...
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| 8. |
John Effah (University of Ghana Business School, Ghana), Ben Light (University of Salford, UK)
The purpose of this study is to understand a small e-support firm’s response to the local e-readiness and the global e-business environment in a developing context....
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| 9. |
Vian Ahmed (University of Salford, UK), Aisha Abuelmaatti (University of Salford, UK)
Collaborative environments have been evolving and effectively employed in large organisations and are believed to have high potential for Small and Medium Enterprise...
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| 10. |
Ayman Altameem (University of Bradford, UK), Mohamed Zairi (University of Bradford, UK)
This study is an attempt to bridge the gap in the existing literature by exploring the critical factors that affect IT adoption through a comprehensive benchmarking...
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| 11. |
Masoud Mohammadian (University of Canberra, Australia), Ric Jentzsch (University of Canberra, Australia)
IT management processes have been growing as the development of modern IT systems has grown. These are often complex with multiple interdependencies that can make it...
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