A Research Agenda for Identity Work and E-Collaboration

A Research Agenda for Identity Work and E-Collaboration

Niall Hayes (Lancaster University Management School, UK) and Mike Chiasson (Lancaster University Management School, UK)
Copyright: © 2008 |Pages: 6
DOI: 10.4018/978-1-59904-000-4.ch079
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Many recent management programmes have sought to establish organisation-wide collaborations that connect people in different functional and occupation groups (Blackler, Crump, & McDonald, 2000). Typically, these programmes are made possible through the deployment and use of e-collaboration technologies such as groupware, workflow systems, intranets, extranets, and the internet (Ciborra, 1996; Hayes, 2001). Examples of these technologies include the use of shared folders for reports, coauthored documents, completed electronic forms, and discussion forums. Through the use of such technologies, work and views are made accessible to staff working within and between functional and occupational groups. Such management programmes are reported to have brought about significant changes in the nature of work within and between intra organizational boundaries, including the erosion of functional and community boundaries (Blackler et al., 2000; Easterby-Smith, Crossan, & Nicolini, 2000; Knights & Willmott, 1999).

Key Terms in this Chapter

Identity: The behaviours and characteristics of people who belong to a specific group. This view sees identity as a cognitive entity possessed by an individual.

Primary Influences: Primary sources of identity include informal referents such as work relationships and friendship.

Secondary Influences: Secondary sources of identity include formal relations such as those between the different organisational functions which are drawn upon when people are unfamiliar with each other.

E-Collaboration Technologies: Electronic technologies that enable collaboration among individuals engaged in a common task.

Dramaturgical Identity Work: The ongoing establishement of a groups view of themselves and the working out of disputes and positions between occupational groups are rehearsed within occupational groups prior and during their articulation in electronic or face-to-face format to members of other groups.

Identity Work: Identities depend upon the judgements of colleagues in particular circumstances, which are uncontrollable and unstable. They are not a cognitive possession, but are produced and reproduced in relations between people.

Complete Chapter List

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Editorial Advisory Board
John T. Nosek
Ned Kock
Ned Kock
Chapter 1
María José Luzón
Although scientific research has always been a social activity, in recent years the adoption of Internet-based communication tools by researchers... Sample PDF
Academic Weblogs as Tools for E-Collaboration Among Researchers
Chapter 2
Charlene K. Stokes, Joseph B. Lyons, Daniel H. Schwartz, Stephanie D. Swindler
In support of our proposition, the following article will begin with examples of diverse areas of business that have been impacted by... Sample PDF
An Adaptive Workforce as the Foundation for E-Collaboration
Chapter 3
Wilco van Duinkerken, Ronald Batenburg, Johan Versendaal
Although there are many possible benefits anecdotal evidence shows that many initiatives and IT-implementations in the procurement domain do not... Sample PDF
The Added Value of E-Procurement for Buyer-Supplier Interaction
Chapter 4
Richard R. Reilly, Michael R. Ryan
If differences between virtual and traditional teams are bounded by the use of technology (Arnison & Miller, 2002; Griffith, Sawyer, & Neale, 2003)... Sample PDF
Ambassadorial Leadership and E-Collaborative Teams
Chapter 5
Violeta Damjanovic
In this article, we explore the impact of ambient intelligence (AmI) on collaborative learning and experimental environments aiming to point out... Sample PDF
An Ambient Intelligent Prototype for Collaboration
Chapter 6
Adriana S. Vivacqua, Jano M. de Souza, Jean-Paul Barthès
Early field studies in collaborative work have shown that actors are capable of aligning and integrating their activities with those of others in an... Sample PDF
Awareness Approaches of E-Collaboration Technology
Chapter 7
Farhad Daneshgar, Gerome Canal, Alicia Diaz
With the recent growing body of literature on knowledge management and e-collaboration, much attention is now being given to creation of many novel... Sample PDF
An Awareness Framework for Divergent Knowledge Communities
Chapter 8
Ned Kock
Electronic collaboration (e-collaboration) is operationally defined here as collaboration using electronic technologies among different individuals... Sample PDF
A Basic Definition of E-Collaboration and its Underlying Concepts
Chapter 9
Vanessa Paz Dennen, Tatyana G. Pashnyak
Weblogs, commonly known as “blogs,” are Web sites that feature a series of dated posts appearing in reverse chronological order. They may be... Sample PDF
Blogging Technology and its Support for E-Collaboration
Chapter 10
Gert-Jan de Vreede, Robert O. Briggs, Gwendolyn L. Kolfschoten
Collaboration engineering is defined as an approach to designing collaborative work practices for highvalue recurring tasks, and deploying those... Sample PDF
Collaboration Engineering for Designing Self-Directed Group Efforts
Chapter 11
Karen Sobel Lojeski, Richard R. Reilly
Virtual distance is a multidimensional perceptual construct resulting from key elements that promote a sense of distance in e-collaborative work... Sample PDF
Understanding Effective E-Collaboration Through Virtual Distance
Chapter 12
Jürgen H.M. van Grinsven, Marijn Janssen, Henk de Vries
In this article, collaboration methods and tools are discussed for supporting multiple expert judgement issues. First, an overview of ORM will be... Sample PDF
Collaboration Methods and Tools for Operational Risk Management
Chapter 13
Elisa Boff, Rosa Maria Vicari
This article presents the social agent that acts in the AMPLIA’s collaborative editor in order to improve collaboration. AMPLIA is an intelligent... Sample PDF
A Collaborative Editor for Medical Learning Environments
Chapter 14
Neide Santos, Flávia Maria Santoro, Marcos R.S. Borges
In this article, we review the main concepts, theories and supporting tools for collaborative writing and present and discuss our tool called... Sample PDF
Collaborative Writing in E-Learning Environments
Chapter 15
Paul C. van Fenema, Peter J. van Baalen
The objective of this article is to categorize problems of developing collective meaning in e-collaborating groups, and to develop a theoretical... Sample PDF
Collective Meaning in E-Collaborating Groups
Chapter 16
Wenbing Zhao
For all e-collaboration systems, some degree of concurrency control is needed so that two people do not step on each other’s foot. The demand for... Sample PDF
Concurrency Control in Real-Time E-Collaboration Systems
Chapter 17
Jesus Carmona
This article studies IM’s effects on interruptions and presence awareness, as well as the effect presence awareness has on interruptions. For the... Sample PDF
Consequences of IM on Presence Awareness and Interruptions
Chapter 18
Gábor Richly, Gábor Hosszú, Ferenc Kovács
The importance of real-time pattern recognition in streaming media is rapidly growing (Liu, Wang, & Chen, 1998). Extracting information from audio... Sample PDF
Content-Based Searching in Group Communication Systems
Chapter 19
Patrick Brezillon
With new findings about context available now, a new insight is possible on past problems abandoned previously by lack of a relevant solution at... Sample PDF
Context-Based Explanations for E-Collaboration
Chapter 20
Amyris Fernandez
This article discusses culture influence on virtual teamwork collaboration efficiency. We can understand culture as a framework of meanings, which... Sample PDF
Cultural Influences on Virtual Teamwork Collaboration
Chapter 21
Anita L. Blanchard
Howard Rheingold’s (1993) book The Virtual Community: Homesteading on the Electronic Frontier was the first to bring virtual communities to the... Sample PDF
Definition, Antecedents, and Outcomes of Successful Virtual Communities
Chapter 22
Pedro Antunes
The design framework provides general constructs identifying phenomena of interest necessary to inquire about the work context, human activities... Sample PDF
A Design Framework for Mobile Collaboration
Chapter 23
Gwendolyn L. Kolfschoten, Robert O. Briggs, Gert-Jan de Vreede
This article will discuss the added value of capturing and sharing facilitation techniques. Facilitation technique libraries can offer a learning... Sample PDF
Design Patterns for Facilitation in E-Collaboration
Chapter 24
Kevin E. Dow, Ralph H. Greenberg, Penelope Sue Greenberg
Even though research in e-collaboration and participative budgeting have drawn from different theoretical backgrounds and have very different... Sample PDF
Developing Synergies between E-Collaboration and Participant Budgeting Research
Chapter 25
Michele Masucci
E-health has rapidly gained attention as a framework for understanding the relationship between using information and communication technologies... Sample PDF
Digital Divide and E-Health Implications for E-Collaboration Research
Chapter 26
Vincent J. Shea
The purpose of this article is to address how accounting firms can adopt e-collaboration within their organizations. Examples of current... Sample PDF
E-Collaboration and the Financial Auditor
Chapter 27
Bobby E. Waldrup
The purpose of this article is to blend previous research in the fields of e-collaboration and fraud examination. Specifically, compensatory... Sample PDF
E-Collaboration as a Tool in the Investigation of Occupational Fraud
Chapter 28
Zoltán Czirkos, Gábor Hosszú, Ferenc Kovács
The importance of the host security problems come into prominence by the growth of the Internet, since the network means a breaking point to the... Sample PDF
E-Collaboration Enhanced Host Security
Chapter 29
Jaime Ortiz
The current globalization wake requires countries to cope with their deficiencies in international competencies to become credible political actors... Sample PDF
E-Collaboration for Internationalizing U.S. Higher Education Institutions
Chapter 30
Vanessa Garza
The collaboration of individuals across large geographic distances began some time ago, perhaps as far back as the 19th century, with the invention... Sample PDF
An E-Collaboration Overview of Behavior and its Relationship with Evolutionary Factors
Chapter 31
Saurabh Gupta, Robert Bostrom
In this article, we first review the IS and Education literature. Next, we identify the primary reasons for the inconsistency in findings in both... Sample PDF
E-Collaboration Technologies Impact on Learning
Chapter 32
Murli Nagasundaram
This article is a brief introduction to blogging with its application to e-collaboration. We learn what blogs are, their history and evolution, how... Sample PDF
E-Collaboration Through Blogging
Chapter 33
Jamie S. Switzer, Jackie L. Hartman
When e-collaborating, there is often a need to bring everyone involved together for a meeting. With potential meeting participants often widely... Sample PDF
E-Collaboration Using Group Decision Support Systems in Virtual Meetings
Chapter 34
Vanessa Paz Dennen, Tatyana G. Pashnyak
Blogging communities have developed in two ways. First, through this proliferation of blogs, individuals with like interests have found each other... Sample PDF
E-Collaboration within Blogging Communities of Practice
Chapter 35
Eric Torkia, Luc Cassivi
Over the last 10 years or so, we have been witnessing a major paradigm shift from the information age to the relationship age (see Table 1).... Sample PDF
E-Collaboration: A Dynamic Enterprise Model
Chapter 36
T. Rachel Chung, Kwangsu Cho
Electronic knowledge repository systems are fundamental tools for supporting knowledge management (KM) initiatives (Alavi, 2000; King, Marks, &... Sample PDF
E-Collaboration-Based Knowledge Refinement as a Key Success Factor for Knowledge Repository Systems
Chapter 37
Bernhard Ertl
Knowledge has become an important factor in the success of organizations. Several authors reflect this in their use of terms such as knowledge... Sample PDF
E-Collaborative Knowledge Construction
Chapter 38
Dianne Cyr
Prior to the Internet, forms of social expression, communication, and collaborative behavior are known to be sensitive to cultural nuances.... Sample PDF
Enhancing E-Collaboration Through Culturally Appropriate User Interfaces
Chapter 39
Sophie Nichol, Kathy Blashki
This article explores a purpose built learning community, or that which Bruffee (1999) refers to as “conversational community,” of University... Sample PDF
Enhancing Electronic Learning for Generation Y Games Geeks
Chapter 40
E-Scheduling  (pages 253-258)
Gerhard F. Knolmayer
E-Scheduling can be defined as the application of computer and network technology as devices for coordinating tasks that are somehow related. With... Sample PDF
Chapter 41
Cathy L.Z. DuBois
Much has been written about gender differences in communication. Gender stereotypes propose that men communicate in a direct manner and focus on... Sample PDF
Evolving Gender Communication Issues in E-Collaboration
Chapter 42
Fernao H.C. Beenkens, Robert M. Verburg
The goal of this article is to propose a new model based upon the conclusions of this review. We argue that there are no models available with... Sample PDF
Extending TAM to Measure the Adoption of E-Collaboration in Healthcare Arenas
Chapter 43
Halbana Tarmizi, Gert-Jan de Vreede
Communities of practice (CoP) has gained on prominence since it emerged as a concept in early 1990s, introduced by Lave and Wenger (1991) as... Sample PDF
Facilitation of Technology-Supported Communities of Practice
Chapter 44
Sharon A Cox, John S. Perkins
This article examines the transition from cooperation to collaboration in the supply chain. The manufacturerretail supply chain is analysed from... Sample PDF
Factors for Effective E-Collaboration in the Supply Chain
Chapter 45
Rolando Pena-Sanchez, Ibrahim Mescioglu, Richard C. Hicks
Teaching involves the transfer of knowledge at two levels—group communication and personal communication. Personal communication between the faculty... Sample PDF
Faculty Perceptions of Traditional and Electronic Communications Channels
Chapter 46
Rolando Pena-Sanchez, Richard C. Hicks
In higher education, there are two distinctly different means of communication. The first is group communication, which normally takes place in the... Sample PDF
Faculty Preferences for Communications Channels
Chapter 47
Yingqin Zhong, Zhen Wang, John Lim
Electronic collaboration (e-collaboration) is defined as collaboration among individuals engaged in a common task using electronic technologies... Sample PDF
Gender Differences and Cultural Orientation in E-Collaboration
Chapter 48
Karl A. Hribernik, Klaus-Dieter Thoben, Michael Nilsson
Collaborative working environments (CWE) are widely recognised as representing the next step in the development of collaborative technologies over... Sample PDF
A Generic Definition of Collaborative Working Environments
Chapter 49
Ned Kock
The term e-collaboration refers to collaboration among individuals involved in the execution of common tasks using electronic technologies (Kock... Sample PDF
Global Funding of E-Collaboration Research
Chapter 50
Anupam Ghosh, Jane Fedorowicz
E-collaboration, defined as “collaboration among individuals engaged in a common task using electronic technologies” (Kock, Davison, Ocker, &... Sample PDF
Governance Mechanisms for E-Collaboration
Chapter 51
Robert Hooker, Carmen Lewis, Hugh Smith, Molly Wasko, James Worrell, Tom Yoon
In this article, we focus on the role of brokers as the essential facilitators of e-collaboration. E-lance brokers are Web-based and serve as online... Sample PDF
Governing E-Collaboration in E-Lance Networks
Chapter 52
Alan R. Dennis, Michael L. Williams
The goal of this article is to analyze the effect of group size on idea generation in both verbal and electronic brainstorming (EBS) groups. Group... Sample PDF
Group Size Effects in Electronic Brainstorming
Chapter 53
Sathasivam Mathiyalakan
Kock and Nosek (2005) identify two trends within the field of e-collaboration research. First is the development of subcommunities devoted to the... Sample PDF
GSS Research for E-Collaboration
Chapter 54
Ilze Zigurs, Terrance Schoonover
Effective leadership can make a difference in the success of a team, and virtual teams are no exception. However, virtual teams present special... Sample PDF
Human and Technology Leadership Roles in Virtual Teams
Chapter 55
Stefan Hrastinski
The aim of this article is to review how IM may be used to support e-collaboration. This is addressed by reviewing studies on IM in both work and in... Sample PDF
IM Support for Informal Synchronous E-Collaboration
Chapter 56
Jiri Vorisek, George Feuerlicht
Most organizations today are looking for more cost effective approaches to delivering enterprise applications to their user base. Among the... Sample PDF
Impact of Collaborative Delivery of Enterprise ICT Services
Chapter 57
Rosalie J. Ocker
A series of experiments investigated creativity and quality of work-product solutions in virtual teams (Ocker,2007, 2005; Ocker & Fjermestad, 1998;... Sample PDF
The Impact of Personality on Virtual Team Creativity and Quality
Chapter 58
Jianxia Du, George Pate
Creating quality online instruction is a challenging task for most online instructors, with promoting engaging online discussions being the most... Sample PDF
Implementing Varied Discussion Forums in E-Collaborative Learning Environments
Chapter 59
Reza Barkhi
This paper presents a game theoretic view of collaborative work and suggests that the design of effective GDSS tools should be guided by the way the... Sample PDF
Induced Cooperation in E-Collaboration
Chapter 60
Qinyu Liao, Xin Luo
This article introduces the background of IM as an e-collaboration tool, discusses the utilization of IM in organizations for different... Sample PDF
Instant Messaging as an E-Collaboration Tool
Chapter 61
Christoph Dorn, Schahram Dustdar, Giovanni Giuliani, Robert Gombotz, Ke Ning, Sébastien Peray, Stephan Reiff-Marganiec, Daniel Schall, Marcel Tilly
As it has been observed in the recent decade, collaborating teams become ever more unstable, less tightly coupled and more distributed and mobile.... Sample PDF
Interaction and Context in Service-Oriented E-Collaboration Environments
Chapter 62
Jessada Panyasorn, Niki Panteli, Philip Powell
This article focuses on the use of Lotus Notes, a well-known groupware application studied in the literature for cooperation, because its features... Sample PDF
Interaction Model in Groupware Use for Knowledge Management
Chapter 63
Michele Masucci
Geographic information systems (GIS) refers to the computer hardware and software that supports the management and analysis of spatial information.... Sample PDF
Interrelationships between Web-GIS and E-Collaboration Research
Chapter 64
Bjørn Erik Munkvold
While the e-collaboration term only dates back a few years, its roots can be traced back at least two decades to the research and development in... Sample PDF
Levels of Adoption in Organizational Implementation of E-Collaboration Technologies
Chapter 65
Sanjiv D. Vaidya, Priya Seetharaman
The article is organized in the following manner. The first section reviews concerned literature relevant to the use of ECT in organizations. The... Sample PDF
A Macro-Level Approach to Understanding Use of E-Collaboration Technologies
Chapter 66
Anne C. Rouse
A marked development in the last decade has been the growth of “virtual organizations” (or “extended enterprises”), where a network of service... Sample PDF
Managing E-Collaboration Risks in Business Process Outsourcing
Chapter 67
Norhayati Zakaria
This article will be organized as follows: in the first section, I will introduce the phenomenon of globally distributed collaboration, or what I... Sample PDF
Managing Intercultural Communication Differences in E-Collaboration
Chapter 68
Wing Lam, Eu-Jin Kong, Alton Chua
In recent years, there has been significant growth in online education (Schrum & Hong, 2002; Evans & Haase, 2001). The number of academic journals... Sample PDF
Managing Online Discussion Forums for Collaborative Learning
Chapter 69
Ken Stevens
This is a case study of interinstitutional e-collaboration in a rural part of Canada, based on e-teaching and elearningfor senior high school... Sample PDF
A Matrix for E-Collaboration in Rural Canadian Schools
Chapter 70
Sema A. Kalaian
The present article aims to (1) conceptualize and present the two-level multilevel model for e-collaboration research, (2) conceptualize the... Sample PDF
Multilevel Modeling Methods for E-Collaboration Data
Chapter 71
Milam Aiken
Groups in which participants do not speak the same language frequently find communication difficult. Yet, multilingual meetings are common as a form... Sample PDF
Multilingual Collaboration in Electronic Meetings
Chapter 72
Dorrie DeLuca
This article is divided into sections designed to introduce the theory to the readers. In the Background section, previous theory is summarized and... Sample PDF
A New Model and Theory of Asynchronous Creativity
Chapter 73
Ilze Zigurs, Deepak Khazanchi, Azamat Mametjanov
The relevant literature on this topic comes from many areas, including studies of virtual teams as well as the body of knowledge in project... Sample PDF
The Practice and Promise of Virtual Project Management
Chapter 74
Thorsten Blecker, Ursula Liebhart
E-collaboration refers to a task-oriented cooperation between individuals by using electronic technologies. In the company’s practice... Sample PDF
Prerequisites for the Implementation of E-Collaboration
Chapter 75
Frank Frößler, Kai Riemer
Presence-based real-time communication (RTC) presents itself as a new and emerging technology in the E-collaboration arena with a wide range of new... Sample PDF
Presence-Based Real-Time Communication
Chapter 76
Kathleen Keogh, Liz Sonenberg
Recent work shows that there is interest in how individual artificial agents can work in successful competitive and collaborative teams including... Sample PDF
Prospects for E-Collaboration with Artificial Partners
Chapter 77
Vicki R. McKinney, Mike Allen
Organizations pursing global opportunities find advantage in requiring the use of e-collaboration. While organizations employ e-groups strategically... Sample PDF
Psychological Contracts' Influence on E-Collaboration
Chapter 78
Az-Eddine Bennani
The literature review shows two main research groups using various models making it possible to explore this impact. The first falls under the... Sample PDF
Reconsidering IT Impact Assessment in E-Collaboration
Chapter 79
Lydia M.S. Lau, Peter M. Dew
E-collaboration amongst researchers requires not only the people working together but all the layers of a collaborative system working together as... Sample PDF
A Reflection on E-Collaboration Infrastructure for Research Communities
Chapter 80
Niall Hayes, Mike Chiasson
Many recent management programmes have sought to establish organisation-wide collaborations that connect people in different functional and... Sample PDF
A Research Agenda for Identity Work and E-Collaboration
Chapter 81
Sharon A. Cox, John S. Perkins
Since knowledge retrieval takes place at the interface between social interaction and technology (Gammelgaard & Ritter, 2005) successful systems of... Sample PDF
The Role of E-Collaboration Systems in Knowledge Management
Chapter 82
Terry Nolan, Linda Macaulay
The subject of individual and interpersonal trust within communities has captured the attention of sociologists and psychologists for many decades... Sample PDF
The Role of Individual Trust in E-Collaboration
Chapter 83
Kristi M. Lewis Tyran, Craig K. Tyran
As globalization and the prevalence of electronic communication technology has become more widespread, organizations are adapting and changing at a... Sample PDF
The Role of Leadership in Virtual Teams
Chapter 84
Lydia M.S. Lau
This article explores the issue of how human factors can be addressed during the development of e-collaboration systems, in particular at the early... Sample PDF
Scenarios for E-Collaboration are Only Part of the Story
Chapter 85
Andrea Bosin, Nicoletta Dessì, Maria Grazia Fugini, Diego Liberati, Barbara Pes
Collaboration for e-science, namely executing experiments in a cooperative way by sharing data, tools, and expertise towards a common scientific... Sample PDF
Setting the Framework of E-Collaboration for E-Science
Chapter 86
Rui Rocha, Jorge Dias
Multi-robot systems (MRS) are sets of intelligent and autonomous mobile robots that are assumed to cooperate in order to carry out collective... Sample PDF
Sharing Information Efficiently in Cooperative Multi-Robot Systems
Chapter 87
Yin Leng Tan, Linda Macaulay
It is widely recognized that small businesses with less than 50 employees make significant contributions to the prosperity of local, regional, and... Sample PDF
Small Business Collaboration Through Electronic Marketplaces
Chapter 88
Lewis Hassell
Since the early 1980s there has been an interest in linguistics in general and speech act theory in particular in CSCW, HCI, MIS, and IS modeling in... Sample PDF
Speech Act Theory and Communication Modeling
Chapter 89
P. Sasi Kumar, P. Senthil, G. Kannan, A. Noorul Haq
E-collaboration technologies are broadly defined as electronic technologies that enable collaboration among individuals engaged in a common task... Sample PDF
The Support of E-Collaboration Technologies for a Blood Bank
Chapter 90
Ricardo Mejía, Nicolás Peñaranda, Arturo Molina, Godfried Augenbroe
The expansion of Internet-based tools has opened new opportunities to improve collaborative work through the development of a new generation of... Sample PDF
Supporting Collaborative Processes in Virtual Organizations
Chapter 91
António Dias de Figueiredo
In spite of its recognition as a field of research and practice with a lineage of several decades of prolific development (Kock & Nosek, 2005)... Sample PDF
Sustainability of E-Collaboration
Chapter 92
Ned Kock
This article provides a brief review of one e-collaboration technology-task fit theory, and argues that it focuses (like most technology-task fit... Sample PDF
Task Constraints as Determinants of E-Collaboration Technology Usefulness
Chapter 93
Fang Zhao
This article focuses on the most important technological challenges and issues facing e-collaboration and ebusiness in the areas of information... Sample PDF
Technological Challenges in E-Collaboration and E-Business
Chapter 94
Karl A. Hribernik, Klaus-Dieter Thoben, Michael Nilsson
Through emerging technological developments, the human being is increasingly becoming liberated in his or her role as a knowledge worker, becoming... Sample PDF
Technological Challenges to the Research and Development of Collaborative Working Environments
Chapter 95
Antonio Padilla-Meléndez, Ana Rosa Del Aguila-Obra
Today, everyone recognizes that we live in the so-called knowledge society. In this society, new possibilities based on and around IT and the... Sample PDF
Telework in the Context of E-Collaboration
Chapter 96
Raymond Pardede, Gábor Hosszú, Ferenc Kovács
This article reviews the most important fact of the ALM and introduces to the emerging area of the multicasting, namely the multicast over ad hoc... Sample PDF
Thematic-Based Group Communication
Chapter 97
Robert O. Briggs, Gert-Jan de Vreede, Gwendolyn L. Kolfschoten
A ThinkLet is a named, scripted collaborative activity that gives rise to a known pattern of collaboration among people working together toward a... Sample PDF
Thinklets for E-Collaboration
Chapter 98
Hugo Fuks, Alberto Raposo, Marco A. Gerosa, Pimental, Pimental, Mariano, Mariano
Computational support for collaboration may be realized through the interplay between communication, coordination, and cooperation tools.... Sample PDF
The 3C Collaboration Model
Chapter 99
Jeane Silva Ferreira Teixeira, Eveline de Jesus Viana Sá, Tatiane Macedo Prudêncio Lopes, Inaldo Capistrano Costa, D’Ilton Moreira Silveira, Alessandro Ramos de Oliveira, Clovis Torres Fernandes, José Maria Parente de Oliveira
In a collaborative learning process, concept learning may happen simultaneously with the practice of sociable attitudes and essential values... Sample PDF
Towards a Collaborative Educational Game Model
Chapter 100
Sushil K. Sharma, Jatinder N.D. Gupta
The Internet heralded an unprecedented evolution in the transformation of all business and communication. The Internet is growing at an annualized... Sample PDF
Understanding Adverse Effects of E-Commerce
Chapter 101
Antonio Padilla-Meléndez, Aurora Garrido-Moreno
Nowadays technology is seen as an important tool for improving the educational methods at all levels. This has implications for both general and... Sample PDF
Use of E-Collaboration Technologies Among Students of Management
Chapter 102
Daniel H. Schwartz, John M. Flach, W. Todd Nelson, Charlene K. Stokes
The ubiquity of collaboration cannot be overstated. Derived from the Latin collaborare, which means “work with” or through, collaboration is the... Sample PDF
A Use-Centered Strategy for Designing E-Collaboration Systems
Chapter 103
Xin Luo, Qinyu Liao
Broadly defined as electronic technologies that enable collaboration among individuals engaged in a common task (Kock, 2005b), electronic... Sample PDF
Using IM to Improve E-Collaboration in Organizations
Chapter 104
Ben Martz, Susan Gardner
Negotiation skills play a critical role for today’s knowledge workers. Therefore, the need for university students to develop negotiation and... Sample PDF
Using the Web for Contract Negotiations
Chapter 105
Michael Chilton, Roger McHaney
Videoconferencing (VC) is primarily a synchronous, long distance, e-collaboration tool. Although it offers interpersonal features with some degree... Sample PDF
Videoconferencing as an E-Collaboration Tool
Chapter 106
Dorrie DeLuca, Susan Gasson, Ned Kock
The knowledge that virtual process improvement teams have been successful (DeLuca, Gasson, & Kock, 2006; Kock & DeLuca, 2006; DeLuca & Valacich... Sample PDF
Virtual Teams Adapt to Simple E-Collaboration Technologies
Chapter 107
Milam Aiken
One of the primary reasons large meetings utilizing group support systems (GSS) are more efficient and effective than traditional meetings is... Sample PDF
Voice-Based Group Support Systems
Chapter 108
Jane Klobas
Tim Berners-Lee, the inventor of the World Wide Web, envisioned it as a place where “people can communicate … by sharing their knowledge in a pool …... Sample PDF
Wikis as Tools for Collaboration
Chapter 109
Neide Santos, Flávia Maria Santoro, Marcos R.S. Borges
In this new context, Computer-Supported Collaborative Learning (CSCL) emerges as an innovative pedagogical support. Collaborative learning consists... Sample PDF
Workflow Systems in E-Learning Environments
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