Rethinking Stakeholder Involvement: An Application of the Theories of Autopoiesis and Boundary Critique to IS Planning

Rethinking Stakeholder Involvement: An Application of the Theories of Autopoiesis and Boundary Critique to IS Planning

Jose Rodrigo Cordoba (University of Hull, UK), Gerald Midgley (University of Hull, UK) and Diego Ricardo Torres (Javeriana University, Colombia)
DOI: 10.4018/978-1-878289-64-3.ch013
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Abstract

Current practice in strategic information systems (IS) planning seems to be focused on surfacing an organisation’s vision and goals, exploring the potential offered by information technology (IT), and designing information systems to support the fulfillment of the stated goals using the most appropriate technology available (García, 1993; Currid, 1994; Lewis, 1994; Andreu et al., 1996). Methodologies for IS planning usually involve the training and participation of individual employees—but only in so far as they contribute to furthering the pre-set organisational agenda. These methodologies also tend to assume a ‘standard’ role for IS experts: providing expertise in IT/IS management. Most of the literature and the practice of IT/IS development in organisations seem to be focused upon technical issues (Davies and Wood-Harper, 1989), where computer science experts play an important role (Winograd and Flores, 1987). They are expected to provide knowledge to solve problems.

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Table of Contents
Preface
Steve Clarke, Brian Lehaney
Chapter 1
Steve Clarke, Brian Lehaney
This chapter seeks to cast light on the commonly encountered ‘human-centred’ versus ‘technology’ debate in information systems (IS: Clarke and... Sample PDF
Introduction: Information Systems as Constrained Variety-Issues and Scope
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Chapter 2
Andrew Wenn
This chapter describes some aspects of the development of VICNET, an assemblage of computers, cables, modems, people, texts, libraries, buildings... Sample PDF
Topological Transformations: The Co-Construction of an Open System
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Chapter 3
M. Gordon Hunter
There is evidence which suggests the software crisis still exists and is negatively impacting both information systems (IS) development and... Sample PDF
Excellent Systems Analysts: A Grounded Theory Approach to Qualitative Research
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Chapter 4
W. Hutchinson
Development techniques almost always use top-down approaches to develop software and business systems. Humans need to simplify the external world by... Sample PDF
Bottom-Up Management and System Design
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Chapter 5
Jonathan K. Lazar, Anthony F. Norcio
Errors are a major problem for users. In the distant past, the users of computer technology often were limited to computer professionals with... Sample PDF
System and Training Design for End-User Error
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Chapter 6
Ruth V. Small, Marilyn P. Arnone
As millions of people “search-and-surf “ the Internet, seeking needed products and services or just exploring to see “what’s out there,” businesses... Sample PDF
Evaluating the Effectiveness of Web Sites
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Chapter 7
Simon Bell
Information technology (IT) projects regularly fail. IT projects fail rapidly, spectacularly and with monotonous regularity. IT and related... Sample PDF
Vulnerability and the Aware IS Practitioner: A Reflexive Discourse on Unfinished Business
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Chapter 8
Dianne Willis, Elayne Coakes
This chapter looks at the use of enabling technology, in particular the Internet, to share experiences of socio-technical thinking and practice.... Sample PDF
Enabling Technology for Collaborative Working: A Socio-Technical Experience
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Chapter 9
Gill Mallalieu, Steve Clarke
The idea of the ‘wicked problem’ (Churchman, 1967), which advocates a pragmatic oscillation between problem and solution, rather than an attempt to... Sample PDF
Information Systems as Wicked Problems
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Chapter 10
E. Vance Wilson, Joline P. Morrison
A key determinant in the success of computer-mediated communication systems (CMCS) and group support systems (GSS) is the task they are used for... Sample PDF
A Measuring of Task-Technology Fit for Computer-Mediated Communication
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Chapter 11
Elizabeth J. Davidson
Metaphors have long pervaded the discourse around information technology (IT) design (Johnson, 1994), helping developers to conceptualize... Sample PDF
The Metaphorical Implications of Data Warehousing
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Chapter 12
Lorraine Warren
Over the last four decades, information technology (IT) has permeated almost every aspect of our lives. From its origins in the data processing (DP)... Sample PDF
Critical Thinking and Human Centered Methods in Information Systems
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Chapter 13
Jose Rodrigo Cordoba, Gerald Midgley, Diego Ricardo Torres
Current practice in strategic information systems (IS) planning seems to be focused on surfacing an organisation’s vision and goals, exploring the... Sample PDF
Rethinking Stakeholder Involvement: An Application of the Theories of Autopoiesis and Boundary Critique to IS Planning
$37.50
About the Authors