MLA
Richards, Debbie. "Ripple Down Rules: A Technique for Acquiring Knowledge." Decision-Making Support Systems: Achievements and Challenges for the New Decade, edited by Manuel Mora, et al., IGI Global, 2003, pp. 207-226. https://doi.org/10.4018/978-1-59140-045-5.ch013
APA
Richards, D. (2003). Ripple Down Rules: A Technique for Acquiring Knowledge. In M. Mora, G. Forgionne, & J. Gupta (Eds.), Decision-Making Support Systems: Achievements and Challenges for the New Decade (pp. 207-226). IGI Global. https://doi.org/10.4018/978-1-59140-045-5.ch013
Chicago
Richards, Debbie. "Ripple Down Rules: A Technique for Acquiring Knowledge." In Decision-Making Support Systems: Achievements and Challenges for the New Decade, edited by Manuel Mora, Guisseppi A. Forgionne, and Jatinder N. D. Gupta, 207-226. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-59140-045-5.ch013
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