Shopping Cart | Login | Register | Language: English

The Role of Culture in Knowledge Management: A Case Study of Two Global Firms

Copyright © 2008. 21 pages.
OnDemand Chapter PDF Download
Download link provided immediately after order completion
$37.50
Available. Instant access upon order completion.
DOI: 10.4018/978-1-59904-825-3.ch013
Sample PDFCite

MLA

Leidner, Dorothy and Maryam Alavi. "The Role of Culture in Knowledge Management: A Case Study of Two Global Firms." E-Collaboration in Modern Organizations: Initiating and Managing Distributed Projects. IGI Global, 2008. 199-219. Web. 1 Oct. 2014. doi:10.4018/978-1-59904-825-3.ch013

APA

Leidner, D., & Alavi, M. (2008). The Role of Culture in Knowledge Management: A Case Study of Two Global Firms. In N. Kock (Ed.), E-Collaboration in Modern Organizations: Initiating and Managing Distributed Projects (pp. 199-219). Hershey, PA: Information Science Reference. doi:10.4018/978-1-59904-825-3.ch013

Chicago

Leidner, Dorothy and Maryam Alavi. "The Role of Culture in Knowledge Management: A Case Study of Two Global Firms." In E-Collaboration in Modern Organizations: Initiating and Managing Distributed Projects, ed. Ned Kock, 199-219 (2008), accessed October 01, 2014. doi:10.4018/978-1-59904-825-3.ch013

Export Reference

Mendeley
Favorite
The Role of Culture in Knowledge Management: A Case Study of Two Global Firms
Access on Platform
Browse by Subject
Top

Abstract

Knowledge management approaches have been broadly considered to entail either a focus on organizing communities or a focus on the process of knowledge creation, sharing, and distribution. While these two approaches are not mutually exclusive and organizations may adopt aspects of both, the two approaches entail different challenges. Some organizational cultures might be more receptive to the community approach whereas others are more receptive to the process approach. Although culture has been widely cited as a challenge in knowledge management initiatives and many studies have considered the implications of organizational culture on knowledge sharing, few empirical studies address the influence of culture on the approach taken to knowledge management. Using a case-study approach to compare and contrast the cultures and knowledge management approaches of two organizations, the study suggests the ways in which organizational culture influences knowledge management initiatives as well as the evolution of knowledge management in organizations. Whereas in one organization the KM effort became little more than an information repository, in the second organization, the KM effort evolved into a highly collaborative system fostering the formation of electronic communities.
Top

Complete Chapter List

Search this Book: Reset
Chapter 1
Ned Kock, Vanessa Garza
This chapter reviews theoretical research on e-communication behavior, identifying two main types of theories: technological and social. Based on... Sample PDF
The Ape that Used E-Mail: An Evolutionary Perspective on E-Communication Behavior
$37.50
Chapter 2
Julie E. Kendall
What constitutes regional commerce? What creates and enhances a regional identity? In the United States, regions can be quite large and may even... Sample PDF
Metaphors for E-Collaboration: A Study of Nonprofit Theatre Web Presence
$37.50
Chapter 3
Jeffrey Wong, Kevin Dow, Ofir Turel, Alexander Serenko
E-mail is a critical component of most e-collaborative environments. This chapter describes an application of the American Customer Satisfaction... Sample PDF
User Satisfaction with E-Collaborative Systems
$37.50
Chapter 4
Anita Blanchard
This study examines how a Listserv affects its members’ sense of community (SOC) with the sponsoring organization. It was expected that the Listserv... Sample PDF
Organizational Sense of Community and Listserv Use; Examining the Roles of Knowledge and Face-to-Face Interaction
$37.50
Chapter 5
Agile IT Outsourcing  (pages 60-76)
Boris Roussev
Agile methods are lightweight, iterative software development frameworks used predominantly on small and mid-sized software development projects.... Sample PDF
Agile IT Outsourcing
$37.50
Chapter 6
Ned Kock, James Corner
We describe in this chapter an action research study of a computer-mediated business process redesign (BPR) group in a New Zealand university. The... Sample PDF
Using Computer-Mediated Groups to Improve University Processes: An Action Research Study in New Zealand
$37.50
Chapter 7
Ilze Zigurs, Deepack Khazanchi
The management of virtual projects is fundamentally different from that of traditional projects. Furthermore, the research in this area comes from... Sample PDF
Applying Pattern Theory in the Effective Management of Virtual Projects
$37.50
Chapter 8
Irma Becerra-Fernandez, Matha Del Alto, Helen Stewart
Today, organizations rely on decision makers to make mission-critical decisions that are based on input from multiple domains. The ideal decision... Sample PDF
The Launch of Web-based Collaborative Decision Support at NASA
$37.50
Chapter 9
Rafael Prikladnicki, J. Roberto Evaristo, Jorge L.N. Audy, Marcelo H. Yamaguti
Distributed IT projects exhibit certain features that make them fundamentally different from traditional colocated projects, not only involving... Sample PDF
Minimizing the Challenges of Risk Management in Distributed IT Projects: The Importance of the Alignment of Strategic, Tactical, and Operational Levels
$37.50
Chapter 10
Kathy S. Schwaig, Steve Gillam, Elke Leeds
Global partnerships are forming to take advantage of the cost savings associated with offshoring as well as other strategic benefits. Not all... Sample PDF
Project Management Issues in IT Offshore Outsourcing
$37.50
Chapter 11
Richard Baskerville
This chapter develops an analytical framework for new forms of information warfare that may threaten commercial and government computing systems by... Sample PDF
Hacker Wars: Cyber Warfare Previews
$37.50
Chapter 12
Surinder S. Kahai, Bruce J. Avolio
A laboratory experiment was conducted with 42 student groups to evaluate the effects of transactional vs. transformational leadership styles and... Sample PDF
Effects of Leadership Style and Anonymity on Arguments and Intentions Related to Acting Unethically
$37.50
Chapter 13
Dorothy Leidner, Maryam Alavi
Knowledge management approaches have been broadly considered to entail either a focus on organizing communities or a focus on the process of... Sample PDF
The Role of Culture in Knowledge Management: A Case Study of Two Global Firms
$37.50
Chapter 14
John McAvoy, Tom Butler
Cohesion is regarded as something to strive for in virtual teams yet difficult to attain. What happens, though, when cohesion is achieved; does... Sample PDF
The Desire for Cohesion in Virtual Teams: Be Careful What You Wish For
$37.50
Chapter 15
Ganesh Vaidyanathan
A framework to capture and manage distributed knowledge can address distributed knowledge management from creation to facilitation. Knowledge... Sample PDF
Distributed Knowledge Management in Organizations
$37.50