Selecting and Implementing an ERP System at Alimentos Peru

Selecting and Implementing an ERP System at Alimentos Peru

J. Martin Santana (ESAN, Peru), Jaime Serida-Nishimura (ESAN, Peru), Eddie Morris-Abarca (ESAN, Peru) and Ricardo Diaz-Baron (ESAN, Peru)
Copyright: © 2002 |Pages: 17
DOI: 10.4018/978-1-930708-36-5.ch018
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The case describes the implementation process of an ERP (enterprise resource planning) system at Alimentos Peru, one of the largest foods manufacturing companies in Peru. It discusses the organization’s major concerns during the mid-1990s, including increasing competition, inefficiency of business processes, and lack of timely and accurate information. To address these concerns Alimentos Peru launched several projects, one of which involved the implementation of an ERP system. The case explains the criteria used to evaluate and select the system, as well as the main issues and problems that arose during the implementation process. More specifically, the case focuses upon a set of implementation factors, such as top management support, user participation, and project management. Finally, the case concludes with a discussion of the benefits obtained from the introduction of the system as well as the new organizational challenges.

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Table of Contents
Chapter 1
Betty Wang, Fui Hoon (Fiona) Nah
Companies have invested billions of dollars collectively in enterprise resource planning (ERP) systems with the objective of attaining an important... Sample PDF
ERP + E-Business = A New Vision of Enterprise Systems
Chapter 2
Colin G. Ash, Janice M. Burn
The chapter reports on the results of research carried out over the last two years on the state of e-business developments within ERP environments... Sample PDF
e-ERP: A Comprehensive Approach to e-Business
Chapter 3
Mohammad A. Rashid, Liaquat Hossain, Jon David Patrick
ERP Systems are now ubiquitous in large businesses and the current move by vendors is to re-package them for small to medium enterprises (SMEs).... Sample PDF
The Evolution of ERP Systems: A Historical Perspective
Chapter 4
Jose Manuel Esteves, Joao Alvaro Carvalho, Aldemar A. Santos
Many organizations have adopted ERP systems, but most of them are not aware of the total costs associated with them, and they only consider the... Sample PDF
Towards an ERP Life-Cycle Costs Model
Chapter 5
Rosio Alvarez
This research examines the implementation process of an Enterprise Resource Planning (ERP) system and shows that implementation cannot be viewed... Sample PDF
The Myth of Integration: A Case Study of an ERP Implementation
Chapter 6
Nicole Mayer
Training methods used during ERP package implementation remain largely unstudied in Information Systems literature. This chapter investigates the... Sample PDF
ERP Systems: Training Quality and Resultant Use Quality Perceptions
Chapter 7
Maria Divina Gracia Z. Roldan, Antonio R. Zamora, Frederick D. Amores
The Philippines has already embraced today’s fast-paced global economy. The worldwide advent of e-commerce has driven the Philippine business... Sample PDF
Assessing Enterprise Resource Planning (ERP) Adoption in the Philippines
Chapter 8
Keng Siau, Yuhong Tian
Although the benefits of ERP are obvious, the risks and costs associated with it are very high. Some problems in implementing ERP system are... Sample PDF
The Next Wave in ERP Implementation
Chapter 9
Jonas Hedman, Andrea Borell
Enterprise Resource Planning (ERP) systems have an organizational impact and are in most cases implemented to improve organizational effectiveness.... Sample PDF
The Impact of Enterprise Resource Planning Systems on Organizational Effectiveness: An Artifact Evaluation
Chapter 10
Cesar Alexandre de Souza, Ronaldo Zwicker
The development of global information systems infrastructure of enterprises offers many challenges, like the need to balance local and global... Sample PDF
Transnational ERP Systems: Three Case Studies in Brazilian Subsidiaries of Multinational Enterprises
Chapter 11
Jimmy C. Huang, Sue Newell, Robert D. Galliers, Shan-Ling Pan
Enterprise resource planning (ERP) systems and knowledge management (KM) promise organizations the benefits of enhancing competitiveness and... Sample PDF
Enterprise Resource Planning and Knowledge Management Systems: An Empirical Account of Organizational Efficiency and Flexibility
Chapter 12
Andrew Stein, Paul Hawking
The global ERP industry blossomed in the 1990’s automating back office operations. The Australian ERP industry matched this global trend and has... Sample PDF
The ERP Marketplace: An Australian Update
Chapter 13
Liaquat Hossain, Mohammad A. Rashid, Jon David Patrick
Anticipating the use of the ERP systems among small-to-medium enterprises (SMEs) to be the future area of growth ERP vendors such as SAP, Oracle... Sample PDF
A Framework for Assessing ERP Systems Functionality for the SMEs in Australia
Chapter 14
Greg Timbrell, Guy Gable
This paper derives from a parent study titled, Co-operative ERP Lifecycle Knowledge Management (Gable et al., 1998). The central goal of that study... Sample PDF
The SAP Ecosystem: A Knowledge Perspective
Chapter 15
Maha Shakir, Liaquat Hossain
This study provides an exploratory investigation of the Enterprise Resource Planning (ERP) software selection process in New Zealand. A brief... Sample PDF
A Study of the ERP Selection Process in New Zealand
Chapter 16
Eveline van Stijn
This conceptual chapter addresses the question why research on ERP systems makes sense. Its purpose is to show that ERP systems are not simply hype... Sample PDF
Beyond ERP Systems as a Hype: Understanding ERP Systems as Distinct Technological, Organizational and Cognitive Phenomena
Chapter 17
Nava Pliskin, Marta Zarotski
Dead Sea Works is an international multi-firm producer of Potash and other chemicals whose sales for 1998 were about $500 million. In 1996, the... Sample PDF
Big-Bang ERP Implementation at a Global Company
Chapter 18
J. Martin Santana, Jaime Serida-Nishimura, Eddie Morris-Abarca, Ricardo Diaz-Baron
The case describes the implementation process of an ERP (enterprise resource planning) system at Alimentos Peru, one of the largest foods... Sample PDF
Selecting and Implementing an ERP System at Alimentos Peru
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