MLA
Roy, Jeffrey. "Service, Security, Transparency and Trust: Government Online or Governance Renewal in Canada?." E-Government Research: Policy and Management, edited by Donald Norris, IGI Global, 2008, pp. 314-335. https://doi.org/10.4018/978-1-59904-913-7.ch014
APA
Roy, J. (2008). Service, Security, Transparency and Trust: Government Online or Governance Renewal in Canada?. In D. Norris (Ed.), E-Government Research: Policy and Management (pp. 314-335). IGI Global. https://doi.org/10.4018/978-1-59904-913-7.ch014
Chicago
Roy, Jeffrey. "Service, Security, Transparency and Trust: Government Online or Governance Renewal in Canada?." In E-Government Research: Policy and Management, edited by Donald Norris, 314-335. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-913-7.ch014
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