An SME Experience of E-Commerce: Some Considerations for Policy Formulation in Australia

An SME Experience of E-Commerce: Some Considerations for Policy Formulation in Australia

Stephen B. Chau (University of Tasmania, Australia) and Paul Tuner (University of Tasmania, Australia)
DOI: 10.4018/978-1-59140-202-2.ch005
OnDemand PDF Download:
$37.50

Abstract

Previous research has identified that small business faces additional barriers to e-commerce adoption compared with large business. More recently it has emerged that the adoption of e-commerce technology has often not translated into the active utilisation and conduct of e-commerce by small business. The factors and problems that account for this apparent lack of benefit derived from e-commerce activity forms the focus of this chapter. This chapter identifies and critically analyses the range of factors impacting on small businesses conducting e-commerce. A framework is developed to explore potential problem areas for e-commerce implementation and utilisation. This framework is based upon a qualitative analysis of 34 Australian SMEs utilising e-commerce and from findings in a report conducted by Ernst & Young of an additional 34 Australian small businesses implementing e-commerce. The chapter endeavours to provide an outline of the issues that policymakers need to consider in developing e-commerce policy to motivate and support ongoing e-commerce initiatives among SMEs.

Complete Chapter List

Search this Book:
Reset
Table of Contents
Chapter 1
Nabeel A.Y. Al-Qirim, Brian J. Corbitt
This chapter reviews e-Commerce research in Small to Medium-Sized Enterprises (SMEs) in New Zealand. The chapter then attempts to review the... Sample PDF
The Government and eGovernance: A Policy Perspective on Small Businesses in New Zealand
$37.50
Chapter 2
Dawn N. Jutla
Challenged to increase the country’s productivity, the Canadian government issued a 10-year innovation strategy agenda in January 2001. Canada’s... Sample PDF
Building Infrastructure for SME Adoption of E-Business: The Canadian Experience
$37.50
Chapter 3
Maria-Eugenia Iacob, Piet Boekhoudt, Freek Ebeling
In this chapter we present an overview of the approach taken by the Dutch government regarding the development of the information society and in... Sample PDF
Helping SMEs to Engage in Electronic Commerce: The Dutch Way
$37.50
Chapter 4
Leo Tan Wee Him, R. Subramaniam
The new economy is posing challenges for countries to enhance their competitiveness through IP-based business initiatives. A key strategy is to get... Sample PDF
E-Commerce as a Business Enabler for Small and Medium Size Enterprises: Issues and Perspectives from Singapore
$37.50
Chapter 5
Stephen B. Chau, Paul Tuner
Previous research has identified that small business faces additional barriers to e-commerce adoption compared with large business. More recently it... Sample PDF
An SME Experience of E-Commerce: Some Considerations for Policy Formulation in Australia
$37.50
Chapter 6
Sushil K. Sharma, Nilmini Wickramasinghe
As electronic commerce (e-commerce) is becoming the way to trade, it is the large corporations that are exploiting their finances and technical... Sample PDF
Obstacles to SMEs for E-Adoption in the Asia Pacific Region
$37.50
Chapter 7
John Breen, Suzanne Bergin-Seers, Stephen Burgess, Gordon Campbell, Muhammad Mahmood, Robert Sims
This chapter examines the role that the Asia Pacific Economic Cooperation (APEC) has played in setting government policy to encourage increased... Sample PDF
Formulating Policy on E-Commerce and Trade for SMEs in the Asia Pacific Region: An APEC Study
$37.50
Chapter 8
Anne Wiggins
This chapter not only presents an overview of the theoretical awareness and understanding of innovation, but also identifies and discusses existing... Sample PDF
EU E-Commerce Policies: Enhancing the Competitiveness of SMEs Through Innovation
$37.50
Chapter 9
Murray E. Jennex, Don Amoroso, Olayele Adelakun
This chapter looks into the key infrastructure factors affecting the success of small companies in developing economies that are establishing B2B... Sample PDF
B2B E-Commerce Infrastructure Success Factors for Small Companies in Developing Economies
$37.50
Chapter 10
Robert MacGregor, Lejla Vrazalic, Deborah Bunker, Sten Carlsson, Monika Magnusson
This chapter examines the adoption and non-adoption of electronic commerce (EC) by formally networked and non-networked small to medium enterprises... Sample PDF
Comparison of Factors Pertaining to the Adoption and Non-Adoption of Electronic Commerce in Formally Networked and Non-Networked Regional SMEs: A Study of Swedish Small Businesses
$37.50
Chapter 11
Yu Chung William Wang, Michael S.H. Heng
Many Small and Medium Enterprises (SMEs) have been under pressures from large firms to implement Business-to-Business e-commerce (B2B e-commerce)... Sample PDF
Bridging B2B E-Commerce Gaps for Taiwanese SMEs: Issues of Government Support and Policies
$37.50
Chapter 12
Tanya Castleman, Marina Cavill
Governments assume a major role in providing information resources for business as a way of promoting national development. This has proven to be a... Sample PDF
Providing Information for Business: Government Strategy for the Online World
$37.50
Chapter 13
G. Michael McGrath, Elizabeth More
As in many other countries, the take-up rate of e-commerce in Australian SMEs has been poor. The Australian Government has attempted to address this... Sample PDF
Government Promotion of E-Commerce in SMEs: The Australian Government's ITOL Program
$37.50
About the Authors