SMEs and E-Business: Implementation, Strategies and Policy

SMEs and E-Business: Implementation, Strategies and Policy

Mário Pedro Leite de Almeida Ferreira (Universidade Católica Portuguesa, Portugal)
DOI: 10.4018/978-1-4666-3886-0.ch006
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The adoption of E-Business by SMEs is a critical issue for economic development. More than 90% of world companies are SMEs and E-Business is widely recognized as a critical source of competitive advantage. Thus, it is important to understand why SMEs are lagging behind large firms in terms of E-Business adoption and assimilation. This chapter will attempt to search for explanations through a comprehensive analysis of main topics in terms of E-Business implementation, strategies and policy. It is believed that the inadequacy of existing E-Business adoption incentives and theoretical models may be due to SME specificity, as these companies are conditioned among other by resource availability and high CEOs/owners’ dependency. Empirical evidence shows that SMEs have erratic behaviors in terms of Information and Communications Technology (ICT) investment and need external support to integrate E-Business in the overall strategy of the firm.
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An accurate overview of the importance of E-Business for SMEs must start from a clear understanding of these two realities. Even though the concepts of E-Business and SMEs are used intensively in academia and business, there is still discordance about their true meaning and economic relevance. In most manuscripts, these terms are used interchangeably and choices are determined by national statistics, specific research goals and data collection limitations. This diversity can be a source of misunderstanding in a chapter that attempts to compare different authors, studies and national realities. Consequently, in order to have an objective approach to this topic, two types of explanations are required. First, it is important to understand the relevance of SMEs and E-Business in today’s world and how they can relate to each other. Second, it is useful to know their true meaning and define the particular concepts that are going to be used during the chapter.

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Table of Contents
Chapter 1
José Adriano Gomes Pires, Francisco José García Peñalvo, Jorge Humberto Marinho Sampaio, Rosa María Martínez Vázquez
The thematic of entrepreneurship has assumed a great importance in recent times and is regarded by the governments of all countries as a lever for... Sample PDF
Framework Entrepreneurship Process
Chapter 2
Jan Devos, Hendrik Van Landeghem, Dirk Deschoolmeester
Small and medium-sized enterprises (SMEs) adopt Information Technology (IT) and Information Systems (IS) in order to achieve business goals and... Sample PDF
Theoretical Foundations for Information Systems Success in Small- and Medium-Sized Enterprises
Chapter 3
Camilla Jensen, Low Mei Peng
This chapter addresses at the outset the topic of SMEs and economic development from an institutions perspective. The authors argue that the... Sample PDF
SMEs, Institutions, and Performance
Chapter 4
David Calvey
This chapter explores the concept of communities of practice (CoP), with reference to ethnographic data from a range of creative multi-media SMEs... Sample PDF
Creativity in Action: Creative Multimedia SMEs in Manchester
Chapter 5
Loredana Di Pietro, Eleonora Pantano
In recent years, the increase in social network users showed new platforms for collecting data on market trends and products acceptance, as well as... Sample PDF
Consumer-Centric Marketing Strategies: Social Networks as Innovative Tools for Consumer Relationship Management
Chapter 6
Mário Pedro Leite de Almeida Ferreira
The adoption of E-Business by SMEs is a critical issue for economic development. More than 90% of world companies are SMEs and E-Business is widely... Sample PDF
SMEs and E-Business: Implementation, Strategies and Policy
Chapter 7
Paolo Renna, Pierluigi Argoneto
E-procurement transactions in Business to Business (B2B) environment showed a constant and positive trend in the last years. The most popular... Sample PDF
E-Procurement Process: Negotiation and Auction Approaches for SMEs
Chapter 8
SME as a Service  (pages 139-159)
José Carlos Martins Delgado
The market evolves at an increasingly faster pace. Enterprises, and in particular SMEs (Small and Medium Enterprises), besides having to stay agile... Sample PDF
SME as a Service
Chapter 9
Hakikur Rahman
Successful innovation is a key to business growth. In the realm of technological development, innovation processes have been transformed into... Sample PDF
Open Innovation in SMEs: From Closed Peripheries to Networked Paradigm
Chapter 10
Hakikur Rahman, Isabel Ramos
Innovation has become a recognized driver of economic prosperity of a country through sustained growth of its entrepreneurships. Moreover, recently... Sample PDF
Research and Practices on Open Innovation: Perspectives on SMEs
Chapter 11
H. Özgür Ünver, Bahram Lotfi Sadigh
The Virtual Enterprise (VE) is a collaboration model between multiple business partners in a value chain that aims to cope with turbulent business... Sample PDF
An Agent-Based Operational Virtual Enterprise Framework enabled by RFID
Chapter 12
Kris Ven, Dieter Van Nuffel
Notwithstanding the increasing interest in open source ERP (OS-ERP) products in the past few years, their adoption by Belgian organizations is still... Sample PDF
An Exploratory Investigation of the Barriers to the Adoption of Open Source ERP by Belgian SMEs
Chapter 13
Amiram Porath
This chapter presents a model of open innovation as a collaborative effort of firms, mostly SMEs that are managed under a government support with... Sample PDF
Theoretical Model for a Local Economy Open Innovation Program: A User Organization
Chapter 14
Hakikur Rahman, Isabel Ramos
With the advent of innovative technologies and long the setting of entrepreneurship development philosophy, context and business handling have been... Sample PDF
A Research Model for Open Innovation: Synthesizing Opportunities and Challenges Surrounding SMEs
Chapter 15
Hakikur Rahman, Isabel Ramos
Open innovation in entrepreneurships already finds its acceptance at all levels of the business industry for adding value to the business. The value... Sample PDF
Open Innovation Strategies in SMEs: Development of a Business Model
Chapter 16
Michael Jones, Lois Burgess
Collaboration and eCollaboration are arguable necessities for firms in today’s economic age. Gone are the times when a firm could stand alone in the... Sample PDF
Championing SME eCollaboration
Chapter 17
Jan Zibuschka, Uwe Laufs, Wolf Engelbach
This chapter presents the architecture of an intermediary platform for networked open innovation management, as well as a surrounding sustainable... Sample PDF
Intermediary Design for Collaborative Ontology-Based Innovation Monitoring
Chapter 18
Yvonne Costin
It is advocated that the role of technology is instrumental in determining the effectiveness and efficiency of where, when and how business... Sample PDF
Adopting ICT in the Mompreneurs Business: A Strategy for Growth?
Chapter 19
Valentina Morandi, Francesca Sgobbi
This chapter contributes to the debate on Semantic Web applications as business-enablers by focusing the perspective of smaller business users. A... Sample PDF
Semantic Web Applications to Enhance the Market Opportunities of SMEs: The Case of NeP4B
Chapter 20
Walter Coelho Pereira de Magalhães Junior, Marcelo Bonnet, Leandro Diamantino Feijó, Marilde Terezinha Prado Santos
Here the Risk-Off Method is presented as a contribution to improve the quality of data and information using milk chemical safety as a model, as... Sample PDF
Risk-Off Method: Improving Data Quality Generated by Chemical Risk Analysis of Milk
Chapter 21
Hamid Nach
The purpose of this research is to consolidate and formalize as ontology, on the basis of an extensive literature review, the key processes and... Sample PDF
Structuring Knowledge for Enterprise Resource Planning Implementation through an Ontology
Chapter 22
Luís Enrique Sánchez, Antonio Santos-Olmo, Eduardo Fernandez-Medina, Mario Piattini
The information society is increasingly more dependent upon Information Security Management Systems (ISMSs), and the availability of these systems... Sample PDF
ISMS Building for SMEs through the Reuse of Knowledge
Chapter 23
Hatice Calipinar, Dilber Ulas
In recent years, environmental considerations have become increasingly social concerns. There is a growing interest in SMEs that want to green their... Sample PDF
Model Suggestion for SMEs Economic and Environmental Sustainable Development
Chapter 24
Antonio Lerro, Giovanni Schiuma, Robert Huggins, Daniel Prokop, Maria Weir
This chapter develops a research protocol to identify a domain of organizational knowledge resources and assets within firms and provides the final... Sample PDF
Assessing Knowledge Assets in Renewable Energy SMEs in Scotland: A Methodological Framework
Chapter 25
Novita Ikasari, Fedja Hadzic, Tharam S. Dillon
Credit risk assessment has been one of the most appealing topics in banking and finance studies, attracting both scholars’ and practitioners’... Sample PDF
Incorporating Qualitative Information for Credit Risk Assessment through Frequent Subtree Mining for XML
Chapter 26
Fernando Sousa, Ileana Monteiro
Twenty two interviews were conducted with top management in these organizations. The interviews were made by telephone addressing specific... Sample PDF
A Benchmarking Study on Organizational Creativity Practices in High Technology Industries
Chapter 27
Mutieb I. Al-Hmoudi, Rashid Saeed
The femtocell network is a new technology that uses the advantage of an Internet backbone to enhance the cellular coverage in residential or small... Sample PDF
Interference Mitigation in Femtocell using Optimized Power Control
Chapter 28
Harekrishna Misra
Value chain practices focus on market orientation of products and services. Products and services highly rely on processes included in the supply... Sample PDF
ICT Mediated Value Chain for Managing Weavers’ Livelihoods: A Case of Jaipur Rugs Company
Chapter 29
Khong Sin Tan, Uchenna Cyril Eze
Small and Medium Enterprises (SMEs) are a key economic sector in Malaysia. In 2005, there were 99.2% or 518,996 SMEs in the country. They... Sample PDF
Perceived Benefits and Barriers of ICT Adoption among SMEs
Chapter 30
Mehruz Kamal, Sajda Qureshil, Peter Wolcott
The use of Information and Communication Technologies (ICTs) by Small and Medium Sized Enterprises (SMEs) have the potential to enable these... Sample PDF
Promoting Competitive Advantage in Micro-Enterprises through Information Technology Interventions
Chapter 31
Vanita Ahuja
Construction project management requires effective and real time information and data communication between all the project team agencies. In... Sample PDF
Mobile Information Communication Technologies and Construction Project Management: Indian Scenario Case Study
Chapter 32
Tibor Szkaliczki
Nowadays an intensive diversification can be experienced among the devices that can display multimedia content to the user. Typically, clients are... Sample PDF
Media Resource Adaptation for Multimedia Services and Streaming Media for Mobile Telephones
Chapter 33
Piers Thompson, Robert Williams, Gary Packham, Brychan C. Thomas
The potential of the Internet to both geographically expand customer bases and provide a source of sales growth has led to a rapid embracement of... Sample PDF
SME Characteristics and the Use of the Internet to Expand the Scale and Geographic Scope of Sales: Evidence from the United Kingdom
Chapter 34
Stephen Burgess
These days, small businesses typically have a web presence beyond their own website, employing the services of other online providers to host... Sample PDF
Specifications for a Website Audit Tool for Small Businesses
Chapter 35
Hana Kubatova, Pavel Kubalik
The main aim of this chapter is to present the way, how to design fault-tolerant or fail-safe systems in programmable hardware (FPGAs) and therefore... Sample PDF
Fault-Tolerant and Fail-Safe Design based on Reconfiguration
Chapter 36
Andrew Goldenberg
This chapter provides an experience-based framework of prototypes development and commissioning. It introduces elements learned directly from the... Sample PDF
Prototyping Robotic Systems: Methodology and Case Studies
Chapter 37
Johanne Queenton, Yvon Dufour, Régis Milot
In this chapter, the authors seek to estimate the importance of the clustering phenomenon in link with the biotechnological system as external... Sample PDF
Canadian Biotechnology Systems: The Stakeholders and the Institutional Infrastructure
Chapter 38
Fintan Clear, Adrian Woods, Keith Dickson
Based on empirical evidence gained by a telephone survey of 375 SMEs (Small and Medium-sized Enterprises), this chapter uses logistical regressions... Sample PDF
SME Adoption and Use of ICT for Networked Trading Purposes: The Influence of Sector, Size and Age of Firm
Chapter 39
Rafi Ashrafi, Muhammad Murtaza
It has been widely recognized that Small and Medium size Enterprises(SMEs) not only play an important role in the economy of a country, but are... Sample PDF
ICT Adoption in SME in an Arab GCC Country: Oman
Chapter 40
Sabah Abdullah Al-Somali, Ben Clegg, Roya Gholami
Saudi Arabian Small and Medium Enterprises (SMEs) will face fierce competition from new entrants to local markets as a result of their accession to... Sample PDF
An Investigation into the Adoption and Implementation of Electronic Commerce in Saudi Arabian Small and Medium Enterprises
Chapter 41
Uyinomen O. Ekong, Princely Ifinedo, Charles K. Ayo, Airi Ifinedo
Business organizations around the world engage in e-commerce (EC) and e-business to support business operations and enhance revenue generation from... Sample PDF
E-Commerce Adoption in Nigerian Businesses: An Analysis Using the Technology-Organization-Environmental Framework
Chapter 42
Sally Rao Hill, Indrit Troshani, Susan Freeman
In response to calls for further research and drawing from industry, network, knowledge, and institution theories, this chapter takes an eclectic... Sample PDF
An Eclectic Perspective on the Internationalization of Australian Mobile Services SMEs
Chapter 43
Tony Douglas, Maktoba Omar
There would appear to be varied approaches to the sales process practiced by SMEs in how they go about locating target customers, interfacing with... Sample PDF
Marketing in SMEs: The Sales Process of SMEs on the Food and Drink Industry
Chapter 44
José Luis Marín, Mai Rodríguez, Ángel Marín, Ramón Calmeau, Jose María Alvarez, José Emilio Labra
This chapter aims to describe a use case of information re-use in the field of public procurement in the European Union (EU). It describes how the... Sample PDF Aggregating Public Procurement Data to Deliver Commercial Services to SMEs
Chapter 45
Fábio Oliveira, Isabel Ramos
Inovamais is an innovation consultant that began its activities in 1997, several years before the popularization of the Open Innovation paradigm.... Sample PDF
The Case of a Portuguese Intermediary of Open Innovation: Inovamais
Chapter 46
Hakikur Rahman, Isabel Ramos
Despite being accepted by corporate entrepreneurs and large business houses around the globe, the adaptation of strategies and concepts belonging to... Sample PDF
Open Innovation in SMEs of Developing and Transitional Economies
Chapter 47
Amiram Porath
This chapter presents a case of SMEs from non-High-Tech sector, which would normally find innovation harder than sectors with intensive R&D. The... Sample PDF
Open Innovation for Non- High-Tech SMEs: The Case of the Users Association of Advanced Technologies Program
Chapter 48
Menna Kamel, Ali Awni
This case examines a business in the food catering industry and demonstrates the importance of supply chain practices even to an entrepreneur’s... Sample PDF
Mona El Fadly: Spinning Off the Supply Chain
Chapter 49
Bob Greenlee, Tugrul Daim
This chapter begins with a brief overview of the environmental and policy drivers for cellulosic ethanol, and a description of the basic technology... Sample PDF
Building a Sustainable Regional Eco System for Green Technologies: Case of Cellulosic Ethanol in Oregon
Chapter 50
T. Ramayah, Osman Mohamad, Azizah Omar, Malliga Marimuthu, Jasmine Yeap Ai Leen
Due to the rise in environmental awareness, green technologies and practices have become the conscientious imperative expected from all... Sample PDF
Green Manufacturing Practices and Performance among SMEs: Evidence from a Developing Nation
Chapter 51
S. Sinan Erzurumlu, Fehmi Tanrisever, Nitin Joglekar
Clean technology startups face multiple sources of uncertainty, and require specialized knowhow and longer periods for revenue growth than their... Sample PDF
Operational Hedging Strategies to Overcome Financial Constraints during Clean Technology Start-Up and Growth
Chapter 52
Ying Yin, ZongWei Luo
Warehouse financing has been emerged as one of the most effective financing approaches for small and medium-sized enterprises (SME). Its basic... Sample PDF
Warehouse Financing Risk Analysis and Measurement with Case Study in Carbon Trading
Chapter 53
Ki-Hoon Lee
The strategic importance of supply chain management has been increasing during the past two decades. Companies utilise the supply chain in order to... Sample PDF
Green Supply Chain Management: Implications for SMEs
Chapter 54
Edna Stan-Maduka
Regulators’ efforts to create awareness of risk management in Small and Medium Enterprises (SMEs) have heightened since the 2008 recession which... Sample PDF
SME Financial Management: A Risk Management Perspective
Chapter 55
Sam De Silva
In order for a small to medium enterprise (SME) to conduct business electronically, that SME requires the establishment of a website. This requires... Sample PDF
Key Contracts Needed for SMEs Conducting e-Business: A Practical Guide from a UK Law Perspective
Chapter 56
Martin Beckinsale
A small but growing body of evidence (SBS, 2004; Beckinsale & Ram, 2006) has indicated that Ethnic Minority Businesses (EMBs) have not adopted... Sample PDF
eBusiness among Ethnic Minority Businesses: Ethnic Entrepreneurs’ ICT Adoption and Readiness
Chapter 57
Karunanidhi Reddy, Renitha Rampersad
Broad-based black economic empowerment has been a central part of the South African government’s economic transformation strategy. The main purpose... Sample PDF
Black Economic Empowerment, ICT, and Preferential Public Procurement in South Africa
Chapter 58
Rob Macgregor, Peter N. Hyland, Charles Harvey
Like other Small to Medium Enterprises (SMEs), medical practices can gain a great deal by adopting and using Information and Communication... Sample PDF
The Effect of Gender on Associations between Driving Forces to Adopt ICT and Benefits Derived from that Adoption in Medical Practices in Australia
Chapter 59
James Suleiman, Terry Huston
Compliance with regulatory guidelines and mandates surrounding information security and the protection of privacy has been under close scrutiny for... Sample PDF
Protected Health Information (PHI) in a Small Business
Chapter 60
José Gaivéo
Nowadays, when organizations, no matter what dimension they possess, are confronted with more exigent market challenges, they must change strategies... Sample PDF
SMEs E-Business Security Issues
Chapter 61
Sustainability for SMEs  (pages 1240-1253)
Kaushik V. Pandya
In the past decade, or so, sustainability has become important for businesses. It is not just the preserve of the private sector anymore.... Sample PDF
Sustainability for SMEs
Chapter 62
Ciara Heavin, Frederic Adam
In the current climate, preparing for change is an issue for companies large and small. However, there remains a dearth of empirical evidence that... Sample PDF
Preparing for Change: Leveraging Knowledge Activities to Enhance Organisational Preparedness in the Case of an Irish Software SME
Chapter 63
Robert Girling
Innovation is vital to sustain and advance current activities or it can be vital to growing new businesses. The challenge for organizations... Sample PDF
Global Innovators: How Open Innovation Serves Humanity
Chapter 64
Natasha Katuta Mwila
In as much as caution must be taken to avoid hyper inflating the advantages of open innovation and crowdsourcing, the relevance of the concepts... Sample PDF
Crowdsourcing in Small and Medium Sized Enterprises
Chapter 65
Laura Zapata Cantú, José Luis Pineda
The overall aim and contribution of this chapter is to identify the main sources of knowledge generation in IT-related SMEs and the organizational... Sample PDF
The Relevance of Customers as a Source of Knowledge in IT Firms
Chapter 66
Ciara Heavin, Frederic Adam
Undoubtedly, customers play an integral role in the Knowledge Management (KM) approach of small to medium sized software enterprises (SMEs); in fact... Sample PDF
Optimising Customers as Knowledge Resources and Recipients: Cases in Small to Medium Sized Software Enterprises
Chapter 67
Vian Ahmed, Aisha Abuelmaatti
Collaborative environments have been evolving and effectively employed in large organisations and are believed to have high potential for Small and... Sample PDF
The Use of Collaborative Technologies within SMEs in Construction: Case Study Approach
Chapter 68
Ian K. Bathgate
Business failure crisis is not a new phenomenon. The competitive dynamism to which businesses are susceptible exposes free economic agents to the... Sample PDF
The Role of the Consultant in Enterprise Development
Chapter 69
Alvin Wolfe
The application of network perspectives to communities requires some appreciation of the variety of ways people are now writing about communities.... Sample PDF
Network Perspective on Structures Related to Communities
Chapter 70
Calin Gurau, Ramzi Benkraiem
The influence of business social networks on the financial performance of entrepreneurial ventures was extensively studied in the literature.... Sample PDF
The Influence of Social Business Networks of Top Managers on the Financial Performance of UK Biopharmaceutical SMEs
Chapter 71
Uchenna Cyril Eze, Sim Fong Hah, Nelson Oly Ndubisi
Large companies dominate in knowledge sharing initiatives; however, evidence suggests that more small and medium sized enterprises (SMEs) are... Sample PDF
Knowledge Sharing among Employees in the Manufacturing SMEs
Chapter 72
Pedro Melo, Carolina Machado
Although small and medium size companies perform a relevant role in world economies, the authors conclude that research in this field focuses more... Sample PDF
Human Resource Management in SMEs: Action Referential Definition
Chapter 73
Behavioral Initiatives  (pages 1469-1482)
Claretha Hughes
Organizations that operate within the behavioral perspective often focus more on the technological impact within the workplace environment rather... Sample PDF
Behavioral Initiatives
Chapter 74
Emek Baris Kepenek
This chapter investigates how technological developments implemented in the production processes and organizational structures of small and medium... Sample PDF
Socio-Technical Issues in Youth Employment in SMEs: The Case of the Furniture Sector in Turkey
Chapter 75
Jayantha P. Liyanage
The business environment around the world is in a continuous evolution process due to changes in global dynamics. Even though the energy sector has... Sample PDF
Copying with Dynamic Change: Collaborative Business Interfacing for SMEs under Intergated eOperations
Chapter 76
Lucy Tan-Artichat, Joseph F. Aiyeku
This study investigates the extent of influence of succession planning on Thai FOBs focusing on SMEs, and the attributes/characteristics of the... Sample PDF
Strategies for Sustainable Succession Planning in Family Business
Chapter 77
Hakikur Rahman
With the advent of innovative technologies and multi-dimensional researches along the setting of entrepreneurship development, philosophy, context... Sample PDF
Open Innovation: Opportunities and Challenges for SMEs
Chapter 78
Elif Bascavusoglu-Moreau, Mustafa Colakoglu
The purpose of this chapter is to explore the determinants of innovative capabilities in an emerging country context. The authors focus particularly... Sample PDF
Impact of SME Policies on Innovation Capabilities: The Turkish Case
Chapter 79
Margarida Cardoso, Isabel Ramos
Rvolta has been working in waste management industry for 16 years now. This SME (Small and Medium Enterprise) from Portugal is taken as a focus... Sample PDF
Rvolta, a Case for Open Innovation: How can a SME be Innovative in a Competitive Industrial Environment?
Chapter 80
Giorgio Bruno
Agility is an essential feature for SMEs and this chapter intends to examine if and how business processes, as currently understood, are able to... Sample PDF
Business Agility and Process Agility: How Do They Relate to Each Other?
Chapter 81
Lluís Jovell Turró, Rossano Eusebio
The internationalization is a complex process that requires a great effort, both financial and human, that some companies cannot spare, especially... Sample PDF
Internal Key Factor in the Export Performance of Spanish SMEs
Chapter 82
George Leal Jamil, Antonio José Balloni, Rodrigo Baroni de Carvalho
As modern economies faces its growth challenges, small and medium enterprises are potential agents to become strategic competitive, especially when... Sample PDF
Reflecting on New Businesses Models for SMEs through Technological Application: Cases of E-Business in Brazil
Chapter 83
Kathryn Cormican
The business landscape has changed dramatically in recent years. Innovative organisations are restructuring their business models. They are moving... Sample PDF
Collaborative Networks: Challenges for SMEs
Chapter 84
Nasimul Huq, Syed Mushtaq Ali Shah, Daniela Mihailescu
This chapter introduces the key factors that motivate Small and Medium Sized Enterprises (SMEs) to select Open Source ERP (OS ERP) over the... Sample PDF
Why Select an Open Source ERP over Proprietary ERP?: A Focus on SMEs and Supplier’s Perspective
Chapter 85
Hedman Jonas, Johansson Björn
Since deployment of Enterprise Systems (ES) such as Enterprise Resource Planning systems (ERPs) within enterprises, both Large Enterprises (LEs) as... Sample PDF
Measuring Utilization of ERP Systems Usage in SMEs
Chapter 86
Ana-Cristina Ionescu
By analyzing the experience in Romania, this study aims to provide insight into the relationship between SMEs’ CSR activities and their economic... Sample PDF
How can Corporate Social Responsibility (CSR) and Innovation Enhance Enterprise Performance?: Possible Pathways for the Romanian SMEs in the Context of the Global Economic Crisis
Chapter 87
Hatem El-Gohary, Simon O’Leary, Paul Radway
This paper investigates the influence of entrepreneurship online teaching in science and technology degree courses in developing economies and the... Sample PDF
Investigating the Impact of Entrepreneurship Online Teaching on Science and Technology Degrees on Students Attitudes in Developing Economies: The Case of Egypt
Chapter 88
Wee Hoe Tan, Sean Neill, Sue Johnston-Wilder
This paper compares the results of two surveys conducted between July 2009 and January 2010 with 45 subject matter experts (SMEs) and 41 game... Sample PDF
How do Professionals’ Attitudes Differ between what Game-Based Learning could Ideally Achieve and what is Usually Achieved
Chapter 89
Kam Hou Vat
This chapter investigates a mechanism of organizational innovation serving to make sense of a maturing university community involving educational... Sample PDF
Innovating Elite Undergraduate Education through Quality Continuous Improvement: A Learning Enterprise’s e-Transformation Perspective
Chapter 90
A.T. Juntunen
The purpose of the study in this chapter is to investigate and analyze the sources of innovation and success in food service industry. It also... Sample PDF
Sources of Innovation and Success in the Food Service Industry
Chapter 91
Hakikur Rahman, Isabel Ramos
Evidently, innovation is a genuine reality within the entrepreneurships, given the circumstances of economic crisis, global competition, and... Sample PDF
Trends of Open Innovation in Developing Nations: Contexts of SMEs
Chapter 92
Nigel L Williams, Tom Ridgman, Y S Shi
Small developing countries, in contrast to their developed counterparts, are characterized by a narrow resource base, (relatively) weak... Sample PDF
Resource Based Internationalization from Small Developing Countries: Towards a Phase Model of Internationalization
Chapter 93
Elham Metwally
This study of “Bird ICT” is a case of a business development company in the field of information and communication technology (ICT). The chapter... Sample PDF
Building Innovative Business Ideas in Small Business Enterprises: The Case of Bird ICT Company
Chapter 94
Suresh Sood
By 2010 the potential to launch a “startup-in-a-box” with an E-Novation framework (Pattinson and Low 2008) supported by social technologies to... Sample PDF
E-Novation and Start-Up Companies
Chapter 95
Kelly Liljemo, Andreas Prinz
In a society well on its way through a digital revolution, a number of new challenges are encountered, and when participating in electronic... Sample PDF
Challenges for Adoption of e-Procurement: An SME Perspective
Chapter 96
Hugh M. Pattinson, David R. Low
Current new and next generation e-novation collaborative platforms are explored through a “Day-In-The-Life-Of” scenario in 2020 based on key... Sample PDF
Next Generation Collaborative Information Platforms
Chapter 97
Nahed Azab, Nermine Khalifa
The increasing value of Web 2.0 applications and their effects on consumers and organizations are frequently attracting academic and professional... Sample PDF
Web 2.0 and Opportunities for Entrepreneurs: How Egyptian Entrepreneurs Perceive and Exploit Web 2.0 Technologies
Chapter 98
Rafael E. Banchs, Carlos G. Rodríguez Penagos
The main objective of this chapter is to present a general overview of the most relevant applications of text mining and natural language processing... Sample PDF
Mining User-Generated Content for Social Research and Other Applications
Chapter 99
Rauno Rusko
The scarcity of resources and tightening competition drive small and medium enterprises to find new solutions for product development and... Sample PDF
The Redefined Role of Consumer as a Prosumer: Value Co-Creation, Coopetition, and Crowdsourcing of Information Goods