MLA
Burn, Janice M., and Karen D. Loch. "The Societal Impact of the World Wide Web-Key Challenges for the 21st Century." Advanced Topics in Information Resources Management, Volume 2, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2003, pp. 32-51. https://doi.org/10.4018/978-1-59140-062-2.ch002
APA
Burn, J. M. & Loch, K. D. (2003). The Societal Impact of the World Wide Web-Key Challenges for the 21st Century. In M. Khosrow-Pour, D.B.A. (Ed.), Advanced Topics in Information Resources Management, Volume 2 (pp. 32-51). IGI Global. https://doi.org/10.4018/978-1-59140-062-2.ch002
Chicago
Burn, Janice M., and Karen D. Loch. "The Societal Impact of the World Wide Web-Key Challenges for the 21st Century." In Advanced Topics in Information Resources Management, Volume 2, edited by Mehdi Khosrow-Pour, D.B.A., 32-51. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-59140-062-2.ch002
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