MLA
Indrawan, Maria. "Software Agents in Electronic Commerce: An Overview." Internet Commerce and Software Agents: Cases, Technologies and Opportunities, edited by Syed Mahbubhur Rahman and Robert J. Bignall, IGI Global, 2001, pp. 75-87. https://doi.org/10.4018/978-1-930708-01-3.ch005
APA
Indrawan, M. (2001). Software Agents in Electronic Commerce: An Overview. In S. Rahman & R. Bignall (Eds.), Internet Commerce and Software Agents: Cases, Technologies and Opportunities (pp. 75-87). IGI Global. https://doi.org/10.4018/978-1-930708-01-3.ch005
Chicago
Indrawan, Maria. "Software Agents in Electronic Commerce: An Overview." In Internet Commerce and Software Agents: Cases, Technologies and Opportunities, edited by Syed Mahbubhur Rahman and Robert J. Bignall, 75-87. Hershey, PA: IGI Global, 2001. https://doi.org/10.4018/978-1-930708-01-3.ch005
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