Stages of E-Government Interoperability

Stages of E-Government Interoperability

Petter Gottschalk (Norwegian School of Management, Norway) and Hans Solli-Saether (Norwegian School of Management, Norway)
DOI: 10.4018/978-1-60566-648-8.ch005
OnDemand PDF Download:
$37.50

Abstract

Improved interoperability between public organizations as well as between public and private organizations is of critical importance to make electronic government more successful (Pardo & Tayi, 2007; Wang, Song, Hamilton, & Curwell, 2007). The mobilization of electronic information across organizations has the potential of modernizing and transforming information exchanges. The current information exchanges are, however, often inefficient and error-prone (Eckman, Bennet, Kaufman, & Tenner, 2007). Exchanges of information and services are fragmented and complex, dominated by technical as well as organizational problems. High-ranking issues among the defining purposes of e government are highly agile, citizencentric, accountable, transparent, effective, and efficient government operations and services (Scholl & Klischewski, 2007). For reaching such goals, the integration of government information resources and processes, and thus the interoperation of independent information systems are essential. Yet, most integration and interoperation efforts meet serious challenges and limitations.
Chapter Preview
Top

1. Stages Of E-Government Interoperability

Improved interoperability between public organizations as well as between public and private organizations is of critical importance to make electronic government more successful (Pardo & Tayi, 2007; Wang, Song, Hamilton, & Curwell, 2007). The mobilization of electronic information across organizations has the potential of modernizing and transforming information exchanges. The current information exchanges are, however, often inefficient and error-prone (Eckman, Bennet, Kaufman, & Tenner, 2007). Exchanges of information and services are fragmented and complex, dominated by technical as well as organizational problems. High-ranking issues among the defining purposes of e-government are highly agile, citizen-centric, accountable, transparent, effective, and efficient government operations and services (Scholl & Klischewski, 2007). For reaching such goals, the integration of government information resources and processes, and thus the interoperation of independent information systems are essential. Yet, most integration and interoperation efforts meet serious challenges and limitations.

The purpose of this chapter is to develop a stage model and maturity levels for interoperability in digital government. By identifying development stages, scholars and practitioners have a framework within which they can diagnose the current situation and plan for future improvements in interoperability. Specifically, the objective of this conceptual and exploratory chapter is an attempt to identify issues and to develop models for interoperability based on maturity levels.

Complete Chapter List

Search this Book:
Reset
Table of Contents
Foreword
Terje Grimstad
Acknowledgment
Chapter 1
Petter Gottschalk, Hans Solli-Saether
Digital government, E-Government, and E-governance: all are terms that have become synonymous with the use of information and communications... Sample PDF
Electronic Government Interoperability
$37.50
Chapter 2
Petter Gottschalk, Hans Solli-Saether
To comprehend the value that information technology provides to organizations, we must first understand the way a particular organization conducts... Sample PDF
Value Configurations of Organizations
$37.50
Chapter 3
Petter Gottschalk, Hans Solli-Saether
The resource theory of organizations is an influential theoretical framework for understanding how efficiency and effectiveness within organizations... Sample PDF
Resource Theory of Organizations
$37.50
Chapter 4
Petter Gottschalk, Hans Solli-Saether
If a region or nation is to make the best use of its information assets and reduce duplication in gathering data, information sharing across the... Sample PDF
Information Resource Integration
$37.50
Chapter 5
Petter Gottschalk, Hans Solli-Saether
Improved interoperability between public organizations as well as between public and private organizations is of critical importance to make... Sample PDF
Stages of E-Government Interoperability
$37.50
Chapter 6
Petter Gottschalk, Hans Solli-Saether
Alignment is the adjustment of an object such as a system, a procedure or a process in relation with other objects so that they work better... Sample PDF
Frameworks for Aligned Development
$37.50
Chapter 7
Petter Gottschalk, Hans Solli-Saether
Developing a strategy for E-Government interoperability is taken to mean thinking strategically and planning for the effective long-term application... Sample PDF
Strategic Planning for Alignment
$37.50
Chapter 8
Petter Gottschalk, Hans Solli-Saether
Given the political nature of back-office integration, should cross-organizational back-office integration be seen as a command and control... Sample PDF
Governance Structure for Alignment
$37.50
Chapter 9
The Role of the CIO  (pages 190-216)
Petter Gottschalk, Hans Solli-Saether
The CIO can be defined as the highest-ranking IT executive who typically exhibits managerial roles requiring effective communication with top... Sample PDF
The Role of the CIO
$37.50
Chapter 10
Petter Gottschalk, Hans Solli-Saether
An investigation is an effective search for material to bring an offender to justice. Knowledge and skills are required to conduct an effective... Sample PDF
The Case of Police Investigations
$37.50
Chapter 11
Petter Gottschalk, Hans Solli-Saether
The most challenging of all interoperability issues seems to be related to organizational interoperability. While technical interoperability... Sample PDF
Levels of Organizational Interoperability
$37.50
Chapter 12
E-Government Dynamics  (pages 261-276)
Petter Gottschalk, Hans Solli-Saether
It was Sterman’s (2000) book entitled “Business Dynamics: Systems Thinking and Modeling for a Complex World” that introduced the term business... Sample PDF
E-Government Dynamics
$37.50
About the Authors