Strategies for Organizational Implementation of Networked Communication in Distributed Organizations

Strategies for Organizational Implementation of Networked Communication in Distributed Organizations

Keld Bødker (Roskilde University, Denmark), Jens Kaaber Pors (Niels Steensens Gymnasium, Denmark) and Jesper Simonsen (Roskilde University, Denmark)
Copyright: © 2007 |Pages: 23
DOI: 10.4018/978-1-59904-069-1.ch003
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Abstract

This chapter presents results elicited from empirical studies of the implementation and use of an open-ended, configurable, and context specific information technology supporting networked communication in a large distributed organization. Our findings are based on a longitudinal case study of the implementation and use of the technology that spread rapidly throughout the organization. We demonstrate the kind of expectations and conditions for change, that management face, when implementing such technologies for computer-mediated communication. Our synthesis from the empirical findings is related to two recent models, the improvisational change management model suggested by Orlikowski and Hofman (1997), and Gallivan’s model for organizational adoption and assimilation (Gallivan, 2001). We operationalize the change management models by identifying and characterizing four different and general implementation contexts and propose strategies for the organizational implementation of such technologies.

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Table of Contents
Preface
Simon Heilesen, Sisse Siggaard Jensen
Acknowledgments
Simon Heilesen, Sisse Siggaard Jensen
Chapter 1
Hanne Westh Nicolajsen, Jørgen P. Bansler
This chapter examines how people in organizations appropriate new computer-based media, that is, how they adopt, recon?gure, and integrate advanced... Sample PDF
Evolving Information Ecologies: The Appropriation of New Media in Organizations
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Chapter 2
Dixi Louise Strand
This chapter explores the use practices of networked communications, or more speci?cally, the use practices of a Web-based information system in... Sample PDF
Incompleteness and Unpredictability of Networked Communications in Use
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Chapter 3
Keld Bødker, Jens Kaaber Pors, Jesper Simonsen
This chapter presents results elicited from empirical studies of the implementation and use of an open-ended, configurable, and context specific... Sample PDF
Strategies for Organizational Implementation of Networked Communication in Distributed Organizations
$37.50
Chapter 4
Nette Schultz, Lene Sørensen, Dan Saugstrup
This chapter presents and discusses a new design framework for involving users at an early stage in a mobile ICT development project. A... Sample PDF
Participatory Design and Creativity in Development of Information and Communication Technologies
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Chapter 5
Georg Strøm
Inspired by work on systems for control rooms, this chapter describes how working with information on the Internet and other types of network-based... Sample PDF
Information and Function Chunks as Building Blocks in the Control Room of Life
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Chapter 6
Simon B. Heilesen
Web design is important for how we communicate on the Internet, and it also has an in?uence on computer interface design in general. Taking a very... Sample PDF
A Short History of Designing for Communication on the Web
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Chapter 7
Pieter Ballon, Jo Pierson, Simon Delaere
This chapter examines how to foster innovation in networked communications by setting up broadband environments for joint testing and experimenting.... Sample PDF
Fostering Innovation in Networked Communications: Test and Experimentation Platforms for Broadband Systems
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Chapter 8
Frances Deepwell, Kathy Courtney
In this chapter, we explore how the design of networked learning can contribute to building a shared understanding of the applications of new... Sample PDF
Envisioning Potential: Stories of Networked Learning Designs from a UK University
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Chapter 9
Sisse Siggaard Jensen
This chapter proposes a designing strategy referred to as “virtual 3D exploratories”. It is a strategy by which to facilitate knowledge sharing and... Sample PDF
Reflective Designing for Actors and Avatars in Virtual Worlds
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Chapter 10
Torkil Clemmensen
In this chapter, I will review current approaches to online sociability and present and exemplify the psychological social reality theory of online... Sample PDF
The Psychology of Online Sociability: Theory and Examples
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Chapter 11
Jörgen Skågeby
This chapter suggests that the pro-social provision, or gifting, of goods in multiple user sharing networks is largely determined by the... Sample PDF
Designing Control of Computer-Mediated Gifting in Sharing Networks
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Chapter 12
Louise Barkhuus
This chapter introduces a qualitative study of the use of mobile text messaging (SMS) and re?ects on how SMS in?uences social interaction. It... Sample PDF
Mobile Networked Text Communication: The Case of SMS and Its In?uence on Social Interaction
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About the Authors